Everything!!! Location, location, location (like a real estate ad)!! Just steps from the world famous Charles Bridge and the Astronomical Clock at the old town square!!! Book a room with the breakfast option and you won’t regret it!! It’s not your typical run of the mill “buffet” hotel breakfast; you get to choose from a wide array of brunch entrees and coffee/ alcoholic beverages. And it comes with your room reservation!! Can’t beat that!! Both hotel and restaurant staff were great!! Everyone was nice but special shout out to Anastacia from reception and Mikayla (sorry if I misspelled your name!) at the Venue restaurant!! Top notch service! And the rest of the team too that I didn’t get the names of. Would love to come back!! And hopefully soon!!

Maybe just the staircase. As someone who has huge feet, it was hard to access the steps because they are too narrow. And it’s a spiral staircase with no elevator. So just be mindful of that.

I think this is the best value-for-money hotel in the area. It's both quiet and very centrally located, and the rooms are spotless. We stayed as three people; the room was a bit small but very clean, and they cleaned it every day along with offering complimentary cookies. You can have breakfast at the hotel café until 4:00 PM, which is a great plus. Their menu and presentation are excellent. A small note for those who may have difficulty walking: there is no elevator, but you only need to go up a maximum of two floors. Many thanks to Roman at the reception and to all the staff at the café. I definitely recommend this place!

Good location. The front desk people were so helpful and welcoming. The beds were very comfy. The adjoining restaurant had great food. We enjoyed their delicious breakfasts!

No elevator! Climbing several flights of castle type stairs were hard. Lighting in the stairwell was very dim! Needs to be better lit especially at night! It’s an accident waiting to happen. One of our travelling friends injured her foot while we were sightseeing and it was difficult for her to get to and from her room. BTW, the restaurant staff helped her get up and down the stairs! Thanks!

I booked a single room which was perfect for all my needs, The room is quite small but believe me ,it has all that you would require in a bigger size room: comfy bed, safe box, mini bar, air conditioning, big window for fresh air, nice shower and even a Nespresso coffee machine. You also get a filtered water jar with lemon ( nice touch :) ) . The location is just 4 min on foot to the Wenceslas square and the Mustek metro station. And it's also very close to the old town square and main attractions. The breakfast is absolutely delicious and served "a la Carte"-all small details to perfection and with fresh products. The scrambled eggs were heaven! The staff is very friendly and helpful. I would definitely stay there again.

No elevator but it was mentioned on the booking and the reception lady explained again that is an historical building and not possible to have it. It was not a problem at all as I travel light.

The location is perfect, we can choose excellent breakfast from 8am to 4pm and its fresh juice made me my days. One of the staff, Victoria is friendly and helpful, although there's no lift she came to take care of me more than three times! I really appreciated all her help. My room named Onyx is lovely, small but clean and well furnished and I was greeted with a very tasty cheesecake and tea. It was announced that their hotel only had stairs so it wasn't a problem lol.

The reception opens until 8pm. When I left my luggage after I checked out, one of the staff reminded me to come back by 7pm, as they need to close at 8pm. I don't think it make sense and it felt like somehow they didn't trust me at all.

I had a wonderful stay in Prague at this charming and comfortable hotel. I stayed in the Emerald room, which had everything I needed. The hotel’s thoughtful touches, such as providing fresh water, daily pastries, and bedtime stories for guests, were truly delightful. A special mention to the staff, both from the hotel and the restaurant where breakfast is served, for being incredibly attentive and accommodating. I especially loved the amazing breakfast/brunch hours (8 AM–4 PM), allowing for a slow, stress-free morning. I hope to return!

The hotel can be a bit noisy since it is not fully soundproof, but this was not an issue for me.

Lovely room and very nicely decorated. The main double bed was very comfortable with beautiful bedding. A little edible treat was left for the 3 of us each day which was a lovely touch. The breakfasts are the best we've had in Prague and we've visited the city many times. I would happily pay to come here for breakfast even if I was staying at another hotel, and no wonder when it opens to the public at 9 it fills up very quickly. Check in and out was easy and quick, and the staff were lovely and helpful throughout our stay. The location is absolutely perfect. Will definitely be coming back to stay at this hotel.

Only a small gripe, the small bed was a little too small.

Super nice hotel! The staff were all very friendly and helpful! They gave us a coffee and a brownie as a welcoming and this was really appreciated. The hotel is well situated, being very close to the Astronomical Clock. In 3 minutes on foot you can also reach one of the metro stations; but there are also other transports around. We also had breakfast included in the price, in the brunch formula. This is a winning choice because if you don't have a strict schedule and have breakfast a little later in the morning, you can easily be satisfied until dinner time. 😉 We will definitely stay there again, should we have another chance to be in Prague!

Excellent communication before arrival with clear instructions due to a late check in. Friendly helpful staff and an excellent location to explore Prague! Couldn’t have asked for a better base. The breakfast was delicious, with sole use for guests between 8-9am this was a great bonus as the queues soon formed to enter from 9am. It was a nice touch to return to the room everyday with it beautifully cleaned and drinks replenished along with a small sweet treat. This was a great find and we are glad we booked it.

Not the hotels fault, however there was a little street noise with people walking down the street after leaving bars etc.

Lovely Hotel, highly recommended. They take care of each detail, the room itself is so cute and cozy, each space of it was thinking to be useful and its design is so "coqueto" I loved the bed, there is nothing as comforting as a good rest, the breakfast at the restaurant is for far the best, any option on the menu is delicious and the staff at the reception make me feel welcomed, my short staying was as comfortable as possible, also thanks to Roman he makes the difference with his attentions. The location of the hotel was perfect, the major attractions are around but still quiet and peaceful enough for good night's sleep. It's a hidden gem, and I will certainly be back.