From the moment you enter, the entire staff greets you warmly and makes you feel like they’ve known you forever. The service is outstanding, from the doorman to the concierge, front desk, and housekeeping. The cleaning team especially impressed me with their attention to detail and the Spa is truly exceptional😍

The décor felt a bit dark, and the unfinished ceiling looked strange and slightly unsettling 😅. But honestly, this had little impact compared to the amazing service.

A brand-new and very welcoming hotel, especially if you love Art Deco style. The restaurants, rooftop, and bars are all of excellent quality. The staff is extremely kind, welcoming, and knowledgeable—the concierge’s tips were particularly helpful. Our room was spacious and well laid out; we chose their suite, which was super comfortable (it faced the back, but the modern wing of the hotel doesn’t overlook the main street, where the historic section remains). That was perfectly fine for us.

Amazing hospitality, high level welcoming, exceptional food options, great bar and lounge. Incredible option for stay in Prague with a very good spa and amazing food. Stuff is very friendly, hotel management also doing great. We don't see any reason to look for another hotels in Prague, it's definitely our choice

Non 5 star hotel, especially W, can ask for a payment for wi-fi, it's just a mistake that should be solved (but I would like to mention that after I said it in hotel, wi-fi was included in our stay for free)

Breakfast very nice, staff so friendly and helpful and always made us smile!!! All the staff where amazing so friendly and helpful...its make us want to come back to this hotel.

nothing

Top location, modern luxury at its best. One of our best hotel experiences — unique design, great pool and sauna on the -2 floor. Definitely visiting more W hotels!

Great stay overall! Limited parking on-site, but Arcadia parking works fine with a short 10-min walk. Breakfast could be richer, but everything else was perfect.

The Hotel is new, super clean and in the heart of the city. Also the staff is profeasional and welcoming

Nothing

The property is in a wonderful location everything is near you when you leave the hotel

Amazing hotel, the staff went out of their way to please us and make us feel wonderful, thank you very much

Staff were very attentive, materials high-end

Breakfast was terrible

Didn’t like breakfast

Breakfast veriety