Very comfortable, large, warm bed. Strong, hot showers. Very friendly bar staff. Late check out (12 noon). EXCELLENT LOCATION - two minute, easy walk from main station and Wenclaslav Square but extremely quiet, safe and convenient. Breakfasts till 10.30 are great for sleepers! Super clean towels and bed linen. Downstairs bar very convenient till midnight.

The check-in system online is a nightmare with an absent reception staff for the uninitiated - codes, passwords to main building and to rooms that often don’t work on first few attempts. Terrible if you urgently need the toilet - catastrophic if there was a fire! Why are so many hotels now doing away with friendly, HELPFUL reception??!! What’s happened to user-friendliness??!! Breakfasts could have provided more choices.

Lovely room, comfortable bed, close to train station and old town. Though there is no reception or staff to welcome you (all done via app) it was all very seamless. We arrived early and I contacted the staff vis WhatsApp to see whether we could leave our bags on site until check in time, and they allowed us to check-in early as our room was ready. Awesome. There are tea/coffee making facilities and a fridge in the room. The only (very small) thing I would mention is that there is no milk/cream provided to have in our morning tea/coffee, though this could easily be purchased from a local shop.

Nothing.

Hotel is in a good location, the stairs in the lobby are a bit surprising, but it didn't matter. Nicely tidy room, comfortable bed, nice bathroom. It was nice that there was a fridge in the room, also a coffee maker and even an iron. One of the good hotels in Prague.

With all due respect to the hotel, however, I have a but, that is, something that I did not like. I don't know if it's just me, but I've been having a bit of a problem with maids lately. Either they have been kicking me out of the room since morning or they are not cleaning. It was nicely cleaned here. The leaflet in the room stated that for environmental reasons and to ensure privacy they clean in three days. However, what was my surprise when I returned to the room the next evening and found the maid visiting and things thrown around. No offense, but I really didn't like this. My stuff is my stuff and I don't like it when a stranger handles it without my knowledge. I would like to know next time. If I had known that the maid came every day, I would have locked my things in the suitcase.

I recently stayed at a hotel and had an exceptional experience. The online registration process was incredibly convenient and fast. Before arrival, I received a code along with all the necessary information, eliminating the need for registration at the reception, which was a huge plus. The room itself was spacious and bright, and I was pleasantly surprised to find body lotion provided in addition to shower gel and shampoo. Tea and coffee were also available in the room. Despite being located in the city center, it was amazingly quiet. The hotel even offered luggage storage facilities. Communication with the staff was effortless through messenger or phone calls. Overall, it was a fantastic stay, and I highly recommend this hotel.

The room was so beautiful and light , a lot of windows. Water and coffee facilities. Shower facilities, cleanliness. The location is perfect. And the restaurant on the ground floor was very nice.

The hall has only 2 chairs. The process to check-in is confusing. The reception is hidden in the storage with bottle boxes and suitcases. The receptionist doesn't speak English and I was frustrated about what I should do. I was exhausted after my journey to the hotel and I expected to quickly check-in but I have got a plastic folder and not clear instructions and no place to sit and understand what happens. But I went to the cafe and had good soup and managed to check-in.

The beds and pillows here are genuinely the comfiest we’ve ever had at any hotel anywhere. We were lucky enough to be given one of the upgraded rooms which was stunning with plenty of space to keep your things. Given the central location it was really quiet too. We were also lucky (based on other previous reviews) as the air conditioning was working fine and was definitely needed in the heat. The room had a big fridge which helped us to stock up on water and juice. The location of the hotel itself is really great, only a 10 minute walk to the old town square and loads of shops, cafes, bars and restaurants.

The only negative, and it’s really minor, is there’s no manned reception on site. We had a slight issue gaining access to the hotel when we arrived but it was quickly fixed by using WhatsApp which was responded to really quickly.

Perfect location (near the train station, the metro, McDonald's and other restaurants, vatslev square) The Hotel is new, rooms are clean, and well equipped. Breakfast was VERY rich, staff on breakfast and room service were very kind. Also the staff on social media and hotel email were very kind and helpful.

2 reason why I didn't rate 10/10: - AC didn't work (I don't know if its a Prague hotels thing...) - Check in process was a bit stressful- you should make should you have finished the check in process (including hotel authentication process) at least to days before your trip, because it might take around 24 hours to finalize it. If you booked 2 rooms, make sure you do the process twice and get 2 codes.

Great location. Walking distance to many "must-see" places in both the old and new town of Prague. Also close to transport links, convenience shops, and coffee shops. Self-service access is straightforward. All instructions were received well in advance, so the process of arriving and departing was smooth. The room was spacious and the bed was comfy.

Is not something we did not like but more that we were surprised the bar was closed at around 10 pm on Saturday.

We stayed in the hotel for 5 nights. There wasn’t a real reception,but they answer by an assistant message very quick. The security lady was awesome and Kind. The room was beautiful and clean ad tidy every day. We didnt have breakfast here, but we had dinner at their restaurant(very good service), and it was delicious and cheap from the Prague standards. The position was amazing, near to the main new center and the other turist zone of Prague, we didnt need so much the transports.

The hotel is within the city centre. The price was great for the big and clean room I had with its remarkable room facilities.

The only downside is the reception—it is a self-check in hotel so initially, you would need to register before you landed to Prague. I registered 3 days before my flight. I kept emailing them for an early check-in request because I had an early flight but their customer service was poor in answering them. So I ended up going to their main hotel in Jilska which is quite of a hassle to get my hotel access code.