The property is perfectly located in the old quarter making everything really accessible and although the outside street is always busy, road noise is very low and for us on the sixth floor basically non-existent. The stuff were amazingly helpful and nothing was too much trouble for them. Breakfast was excellent too, so that made for a great start to each day.

Just a couple of minor gripes as a couple of lamps in the room didn’t work but that was a minor detail and we didn’t bother reporting them.

Great location on the east side of the Old Quarter, a few blocks from the main market area. Excellent breakfast, very helpful staff. Hotel will exchange currency at the front desk for no fee. Overall very good value .

We had 2 stays, two different rooms, both clean but a little tired and small. The 'premium' room faced the street and had a cute little balcony (with a dangerously low railing) and a walk-in shower. Ask for this type of room if you have mobility issues. The standard room had a ridiculous tub shower setup that is really awkward to get in and out of.

This is a classic French style property. Choose your room carefully. The deluxe rooms have a ‘window’ that overlooks the staircas, so there is no natural light. If you want the best quiet night sleep this IS a great room. We found it a bit dark with no natural light. The room could use a lighting upgrade which would make it a perfect room. If you want natural light select a room with a balcony. Warning,this will come with all the Old Quarter traffic noise. The hotel staff was incredible and the bar staff took great care of us during our stay. The bed was extremely comfortable! It is easy to walk throughout the Old Quarter. Everything is accessible from the property.

The shower is a bit quirky and could use a bit of an adjustment. The breakfast buffet was exactly the same all three mornings. Could us a bit of variety!

The breakfast was very good-better than expected. The hotel staff were excellent: very kind and efficient and helped us book the local transportation through Grab and Be. The location was perfect! The hotel was within walking distance to many of the must see sites in the Old Quarter. Our room had a spacious bathroom, safe, hot water available, fridge, hair dryer, desk , TV and sitting area.

A few of the tiles in the bathroom were cracked and the stoppers in the double sinks were hard to use.

Fantastic location in the heart of the Old City. Fantastic breakfast location at the top of the building with great views.

Rather too noisy at night with doors banging. Shower in our room poorly designed so water was everywhere, unavoidably. Dinner was served in the bar on the ground floor. What a lost opportunity.

This is a great hotel in the middle of the Old Quarter. The staff are very friendly and helpful. We loved our barman! This is our 2nd stay here and is great value for money and it is good to stay in a smaller hotel.

The restaurant is not open for dinner but there are lots of options nearby.

The bathroom had a bathtube. When I would shower I had to stay in the bathtube. As an old man with painfuul knees I was afraid of entering the bath tube. So I did not shower every day.

Great all rounder. Fantastic location, lovley staff and a good breakfast option/experience up 9n the 10h floor.

Room was super since we got an upgrade to the presidential suite. Location was as expected.

Breakfast was on the low rate, the neighborhood was very noisy and crowded although you couldn't find food after 10pm

great location - just a quick stroll to Hoan Kiem lake and plenty of good eating options close by.

we had standard rooms to begin with and they were a little shabbier than the last two pre pandemic times I stayed at the Golden Silk. We upgraded for our last night and loved that room.