Lovely, well maintained rooms, well appointed. Well insulated, we heard nothing even though it is located at the airport. Needed a room to sleep in the area because of a very early flight overseas. This is the way to go, it is perfect. The staff is impeccable and professional. Easy check in and easier check out. We ate at the hotel restaurant and we had large portions ( very good). I will stay there again.

Our flight departed at Terminal two and the hotel is at terminal one; but we were earlier than the train started at 05:00 am). After a quick recce, we found out that the bus shuttle was located just below the hotel … and was great because it runs 24hrs, although at reduced frequency. All in all problem solved.

Sheraton Frankfurt Airport Hotel can be reached without going outside of a building. There is a bridge between the airport and the train station with direct access to the hotel. Depending on your walking speed, you can reach the baggage drop-off points in less than 5 minutes. The breakfast is excellent, but it has its price. Besides the bed and a big bathroom, I had a big flat screen and desk for working.

a very conveniently located hotel for short stays in Frankfurt when arriving and leaving by plane. The rooms are fine, not fancy, but the beds are very comfortable and the Sheraton has information for those who need to get into Frankfurt city. Also on site restaurants and all hotel facilities. Thanks to the Sheraton for the emailed instructions on finding the hotel from terminal 1 as otherwise it may have been rather difficult.

The rooms were not fancy but were clean and had tea/coffee. It didn't really feel like a Sheraton (no mini bar etc, not very special). We didn't have the breakfast as it was very expensive. You can actually either go to the bar to get coffee/pastries, or a 1 minute walk into the walkway to the terminal there is a much better value pastry and coffee counter.

Location is excellent and the service and facilities are great

They are ALWAYS hugely understaffed at check-in. It is really terrible! Lines of 50 people and more are very common and it is a HUGE detriment to this hotel if you check in takes 30 minutes or morw. I usually prefer booking the Hilton Garden Inn because they are much better staffed and check in is always quick. I still do not understand why hotels take so long to check customers in instead of having a process via app where they can just pick the key out of a lock box with a pre-code. it is is silly!

Excellent location for our onward flight and access to public transport - enabled us to visit Frankfurt old town during our stay. Lovely warm welcome (Dominique?) on arrival and from ladies in breakfast area. Wonderfully comfortable and large bed. Superb and delicious breakfast, the best one of our trip. Room was spacious, clean and with huge TV!

Difficult finding the hotel; we only saw signs once we reached Departure Hall B. Only a minor issue but we wanted a very small amount of milk for a cup of tea in our room, rather than the coffee creamer. However we were told we would have to buy a glass of milk for 3 euros.

Very nice room, very clean and well appointed

Bathtub very slippery, no bath mat so could not shower safely; shampoo and gel container empty (but staff responded quickly and brought some)

**Hotel Review: A Delightful Stay!** I recently had the pleasure of staying and I couldn't be happier with my experience! **Cleanliness:** Right from the start, I was impressed by the cleanliness of the entire property. The lobby sparkled, and my room was spotless. It's clear that the staff takes hygiene seriously, which made me feel very comfortable throughout my stay. **Customer Service:** The customer service was exceptional. Every staff member I interacted with was friendly, attentive, and genuinely eager to help. Whether it was checking in, asking for recommendations, or needing extra towels, they were always ready with a smile and prompt assistance. **Location:** The hotel's location was perfect! It was walkable from airport. I appreciated being able to walk to so many popular sites, which added to the convenience of my stay. Overall, I had a fantastic experience. If you’re looking for a clean, welcoming place to stay with top-notch service in a great location, I highly recommend it!

Na

the service at reception desk is quick and effective, we got a wonderful service from receptionist named (I hope I am not mistaken) Sergio (cashier No 21526). The bed is very comfortable, very convenient parking of the hotel, although very difficult to find

At breakfast, the dishes were of a very low standard of preparation, at all stations. Definitely not a five-star hotel breakfast in terms of the selection of dishes and the level of preparation was extremely poor. At the omelet station, the cook managed to break a record and prepare a simple omelet that I couldn't force myself to eat... The service was quite rude too

Excellent location. Be forewarned though that Signage in the airport isn’t great and you may need to ask directions, especially if you come in from a terminal other than T1. Very comfortable room and very good buffet breakfast.

The check-in was surprising slow for an airport hotel. I stayed on two succeeding weekends and on both, there were continuous queues throughout the day at the counters. Not a big deal, but after 17 hours of flying yet another queue is unwelcome. Also beware that you have to pay a separate 2 euro room tax on checkin even if you have prepaid your rebooking online. (This last isn’t the hotel’s fault).

The location is perfect. When we fly in and out of Germany, we need a room the night we arrive, and the night before our departure. The Sheraton is not only convenient, it is also comfortable and attractive.

We usually don’t have time for breakfast, because we have an early flight, so I did not sign up for the breakfast plan. We woke up very early, so decided to dine at the hotel. When we went to the restaurant, we had a minor embarrassing moment where we appeared to be turned away because our name wasn’t on the list. I commented that it was strange that I wasn’t allowed to buy breakfast. At that point the staff told me if I wanted breakfast it would cost $35 per person, which I stated was acceptable. It might have been nice, if when my name wasn’t on the prepay list, they would have merely stated that fact and told me I had to pay, instead of appearing to turn me away.