The location was great. Reception staff friendly & helpful.

The fridge was set to freeze, and we woke to our food frozen, unable to eat. A lesson to check fridge settings wherever we stay from now on, though.

We weren't sure what to expect to be honest. Pleasantly surprised. The location is central, pretty much within the shopping precinct and close to Yagan Square and Northbridge. Our room was larger than average. It had a kitchenette. It was neat and clean. There was tea and coffee making supplies. Generous toiletries like shampoo, conditioner, shower gel and soap. The breakfast downstairs was buffet style, so you can help yourself as often as you like, with lots of hot and cold options, tea, coffee, juice, fresh fruit, etc. $20 if you book in advance. To us that was great value for money. The staff were friendly and helpful.

Excellent location for central Perth and RAC arena. Staff friendly and accomodating. Stayed in studio room had everything you need. Fridge nice and cold on arrival. Soaps, shampoo and conditioner great quality! Parked in CPP car park approx 3 min walk, it was on a Friday and cost $20 for overnight.

Bathrooms a little dated, tiles could do with a deep clean. Toilet paper pretty poor, does not match the high standard of toiletries provided.

Location is fabulous. Very central for trains and buses. Easy walking distance to city stuff and conveniently across the road from a Coles supermarket. Staff were friendly and helpful. Room was very well equipped. Shower had excellent pressure with shampoo, conditioner, body wash and moisturizer supplied It is an older property but well maintained

Bed probably could do with a new mattress. Yes, as others have said, the A/C is extremely noisy but very efficient and you are supplied with ear plugs. We were ok with the noise as we didn’t use the A/C all night. Only 1 chair at the table which was a little strange in a room for 2.

Excellent location. Major retail district close to trains and buses and there is even a comedy lounge just up the street. Comfortable and spacious. If you are in a car arrange your Wilson Parking through the hotel with a hotel voucher. Do not arrange directly through Wilson. Wilson have a poor reputation. Read the reviews on Product Review.

Room Airconditioning units operating at floor level close to and onto one side of the bed. Placed a chair in front of the vent to direct cold air away from the bed. It was not possible to use the access lift from the street. When I tried to suggest to staff that they check it more frequently, and set it so that it would work, they misunderstood and kept explaining that it was misuse by guests that meant it could not be used from the street. It was difficult to get into the building with our luggage the first time.

I have stayed here on average two weeks every month this year. This was the first time I was greeted with a welcoming smile at check in nor was I made to wait until the staff finished their personal conversation to serve me. A number of the staff could take welcoming guest classes from the young lady who served me - thank you Mary!

I think that any hotel reception desk staff should instigate a salutation at any time of day for any guest that walks past. Too often I have walked past on my way to/from the office and the staff at the desk have not responded nor instigated this basic courtesy. It may be trivial, but its simple to fix, and makes a guest feel welcome

Great helpful staff along with clean and inviting room. In a great location, very near the train station, bus port along with being close to shopping and restaurants close by.

The bed felt that it needed replacing. The homeless people bugging you for money when you’re near the front entrance can be very annoying, but again there’s not much the hotel management can do. If you’re a guest staying there, please ignore the homeless, as there are many soup kitchens in the Perth CBD for the homeless to get a feed, they are simply wanting money to feed their addiction’s.

Great studio apartment, good quality furnishings, great location in the heart of the city. Building has a steep flight of stairs at the front but there was a disability lift which was great, good for people with heavy cases too.

Staff could've been more friendly when you walked in and out of the hotel, a simple hello each time would've been great rather than nothing at all. I was confused about what to do with my rubbish...sign said I had to put stuff in chute/bins in corridor or face a massive cleaning bill...what chute/bin...I couldn't find it!? But it was okay to leave dirty dishes?! More clarity needed!

Great location, very large room, clean, good facilities and amenities. Very quiet at night, even in the middle of the city. Great access to trains, shops, etc. Bar downstairs is useful for a little work/food etc. great stuff!

I booked the no-cleaning option, which was good because I mostly didn't need it. But maybe taking the trash out or so every other day, would have been nice. I had to ask one of the cleaning personnel if I could grab an extra toilet roll since I ran out.

The location is perfect within easy walking distance to CBD & shops. Underground railway station is just 150m away.

The location Breakfast was a little disappointing as the fried eggs were very overcooked and dry. The room was very well appointed however the air-conditioned was extremely loud when it cut in on each cycle. To the point where after having constantly being woken up I turned it off at 3am & reported it the next day. Staff attended during the day but found nothing. Said to report it again if persisted. It did & I did.is perfect. Easy walking distance to CBD and access to the underground railway station is just 150m.