Staff were incredibly supportive and helpful Cleanliness was amazing Location was great

Possibly serve a more variety of breakfast and if possible change it up on different days as if your there for a while you’ll be eating the same thing every day

Perfect location for our needs. The 120 and 122 bus route stops literally outside. Rooms are perfect with 3 actual beds, not a sofabed in sight.

The staff was incredibly helpful, the place was so comfy and the location is incredible if you are coming from the airport and planning to go to IFEMA as it was our case. The closest metro/underground is around 3 minutes walking and well communicated with the city center. We will repeat for sure ! Thank you for everything!

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I only stayed one night to watch Real madrid match, and there is a direct bust from the hotel to the stadium, the room is so comfy and spacious and the bathroom is just amazing and there was a mirror with anti fog and lights on the sides, staff was amazing as well, checkin and check out were super fast an easy 10/10 I would visit again

nothing actually

Great service from the staff and the room was very clean.

the service was great and the staff really helpful. We were working at a Acciona and it was quite near. They gave us directions on how to get there and took care of our baggage the day we were leaving as we had to go to the building first.

nothing, all around 100%

Reception staff were excellent treating customers. They were very helpful and kind. The breakfast was amazing, not a buffet but a lot of options. Very nice and quiet place to eat. Santiago, one of the receptionist, it is notable that he loves his job. Even though, the other ones did their job very well as well. Room very comfortable.

We do not have any complaint. Everything was perfect.

the customer Service is excellent

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The room was a fair size as well as the bathroom. There were three single beds, a little odd. The staff are very nice and supportive. Breakfast buffet was very well presented and very reasonable in price

The Wi Fi was weak and inconsistent. This is a primary reason not to provide a higher rating. The TV is very difficult to operate and required a visit from hotel staff. Bathroom could use a larger shelf for toiletries

the cleanliness and the kindness of the staff

that we didnt stay long enough 😊