Absolutely loved our stay! The hotel is stunning, perfectly located for exploring the city. The staff? Simply amazing—genuinely kind and always ready to help. Check-in was a breeze, and the beds were unbelievably comfortable. Couldn’t have asked for a better experience!

Hotel was brand new and in a perfect location. We were able to walk to all sites. Lots of restaurants in walking distance. The bodega in the lobby had decent options for breakfast. The restaurant was not open yet for breakfast, we did not eat dinner there. The lounge was a highlight as it was cozy and comfortable for us to relax while not out and about. Would highly recommend hotel.

The hotel does not have a garage. I used SpotHero to find a parking garage nearby. Unfortunately the garage closed at certain hours (could not get car out). So review and ensure parking garage meets your needs if coming by car.

When we first walked into the hotel,the scent that permeated the lobby was clean, inviting, and soothing. I ended up purchasing the candle and the room spray! The aesthetic from the rooms, lobby, restaurant, etc is clean, warm, sophisticated, but comfy. The front desk staff were knowledgeable, professional, and courteous. Jeremy and Alex were especially awesome! More importantly, the staff as a whole seemed to be excited to work there! Our room was beautiful with olive green and wooden colors. It gave chill vibes, was comfortable, and smelled wonderful. The restaurant, Arrels, was divine! From the drinks to the tapas options and the CHURROS!!! Truly exciting flavors graced my palette. I had high expectations because I stayed in Miami earlier this year. But DC exceeded my expectations! I would be a brand ambassador for Arlo if they would let me! They are a hotel's hotel. They know how to treat their guests. Would gladly come back!

not applicable!

My husband and I spent two nights in the Arlo . The hotel is brand new and just beautiful. The spacious lobby has 2 or 3 large rooms filled with chic couches and chairs and a large screen TV for relaxing. There is an attractive restaurant off the lobby and an attractive "bodega" also off the lobby. Our room was a Deluxe City View King which was very spacious and had a great looking brick wall and a bench seat/couch along the window (the room is a s nice as it looks on the website). The bed was super comfortable. The bathroom was large with plenty of counter space for our toiletries from home. The staff was exceptionally personable, helpful and friendly. We were so impressed with the staff especially since staff at other hotels seems to be less professional these days. I also used the gym which is brand new and contains a lot of brand new high end equipment. There is a rooftop bar with impressive views. We can not recommend the hotel enough.

My daughter and I visited for 5 days for a mother- daughter spring break trip. We had a WONDERFUL stay at Arlo! The staff, especially Aziza, Alex and Biniyam, went above and beyond to make us feel welcome! We purchased breakfast with our room which turned out to be a delicious, large breakfast every day. I highly recommend Arlo to anyone. Fantastic location, 1 block from the metro and loads of restaurants and museums.

We had issues regulating the hot water in the shower. I took a while to heat up and then stayed a little too hot, despite being turned down to a colder temperature. Nothing big, but would have liked better temperature regulation.

It was all great! Loved the room, bathroom is luxurious, rooftop glamorous, nice rest and coffee! My only comment is that there is no sheet between the mattress sheet and the comforter and that is always nice to have. Floors felt a little dusty. And the hairdryers are awful. The cleaning service was a little slow the second day. We won’t back at 4pm and we were expecting to find clean towels but there were the used ones. I called front desk and immediately sent someone which is nice!! The third day we got back and it was nice and clean but they didn’t leave canned water which the price includes daily water. Those are small things that would take the experience from great to perfect.

Cleanliness, staff reaching out and communication, asking if we needed anything and responding promptly when we made a request, nespresso in room, aesthetics, comfy bed, soft full pillows, security (must use key to use elevator and must choose floor prior to entering elevator but this could be problematic for families) impeccable design, lighting controls at bedside, parking next door for $25 is HUGE bonus as other hotels charge 55-65 per day. Tatte bakery is around corner and has amazing brunch menu, pastries and sourdough. A few blocks to the museum of modern art and the mall.

Extra fees

Clean. Staff was great. Quiet room. Location was good enough.

Should be more clear about parking upon booking. The arrangements aren’t known until you’re standing there at the counter. The cafe was lacking in choice and was very expensive. The restaurant and bar were far too extravagant for a family trying to find a cold beer and some burgers and fries after a long day of sightseeing. We excused ourselves after sitting down and looking over the bougie menu. Then we were forced to DoorDash. Next time we will grab a bite before returning to the hotel.

Close to our destination for the night, very clean, front desk staff courtesy, room was nice, and I like how you had access to your floor only

The rooftop. We went to visit after the game for a drink and finger food. Bar was packed and we saw a sofa to sit on. A young lady come up to us asking if we had reservations. It's close to 11p and we didn't know a reservation was needed plus no reserved card on the table. She suggested the bar area to us knowing there were no seats. We just left and went somewhere else.

My girls and I really enjoyed our stay. We arrived late and the onsite restaurant is really helpful, let alone great food and service to start with. We were in DC for the cherry blossom parade, and when the girls finished the parade later than expected, the hotel is nice enough to let me check out later than expected. The lounge they let guests use after checking out is very nice and again helpful. The hotel is close to the parade (7 mins walk), so very convenient for parade attendees and/or watchers.