I liked my clean room and bathroom. The location is good for a walk to Union Station and attractions like US Capitol and Washington Monument. Paid parking is available in the hotel (although a bit pricy), but it took away my car parking worries. I did not try any but could see a lot of eateries around. Good place to stay.

Overall, I liked everything. Just wanted to add a comment that if some vegetarian savory items like potato taters, hash browns, or simply fries can be added to the breakfast menu for the vegetarian people. I have stayed at Fairfield in multiple cities, another recent one being in New York and that was the only thing that I felt was missing. I believe it is something across all locations.

Staff was great! Cleanliness of room was ok, Full breakfast was a plus and location was great! I would stay again.

There was dust around table area indicating staff did not clean. When we arrived there appeared to be lipstick on sheet. This was not discovered until next morning. My grand-daughter and I had no make-up on when we arrived so we knew this was not ours. Once reported to staff, someone came and changed sheets. I did have an itch first night of sleeping in bed. I hope cleaning crew does not take short cuts in cleaning rooms. This is definitely unsanitary. Hotel and Valet was a little costly. Perhaps this was due to location?

our room was nice and clean the staff was great. It was nice to have buffet style breakfast. I appreciated the generous bottles of soap, shampoo, and conditioner as well as the hair dryer. I appreciated the mini fridge and microwave.

I was under the impression there was a parking lot free of charge and you could valet if you wanted. I found out the valet was required at a cost of $60 per night. I wish I would have know this prior to booking. I may have chosen another facility. I did appriciate having the breakfast available but the food was not hot even though we arrived precisely at 7am (the start of breakfast on the weekend). The coffee was also luke warm and by the time I added the cold creamer my coffee was cold

Erica was instrumental in changing my reservation. I accidentally put in the wrong dates and I was unable to get through to Booking.com for two (2) days. I was in a panic. She also tried and was unable to get through to your system. She worked with me for a couple days. She corrected the reservation in the hotel records and assured me that she would handle the correction with you. Erica placed a note on the account that provided information to your company about the situation. If it had not been for Erica taking the lead, I would not have been able to attend the event that was scheduled. And I would have lost the money that I spent to attend the event; the money I spent to travel to DC; and hotel costs Erica was a God-send. I am so grateful to her. It's rare to find good customer service these days. She went above and beyond! Erica is an exceptional representative of the Fairfield Inn & Suites by Marriott Washington Downtown!

I would like to have had toiletries (lotion, more than one small bar of soap). Also, an air vent in the bathroom to prevent steam buildup would be good.

The hotel was very modern and clean. The staff was incredible - very friendly and helpful, especially the front desk and valet team. The location to Capital One area could not be better - a very short walk. The town was very busy and restaurants were packed, so we were able to Door Dash food and eat in the lobby. Breakfast was very good and had plenty of options.

It was difficult to find a place to park to check in and take advantage of the valet parking, we even had a copy tell us to move while we were waiting. Once I was checked in, though, the valet team quickly moved us and got the car parked.

Lots of things were great. Staff were warm, welcoming and helpful. Lovely folks. The location is close to the National Gallery of Art, Capital One, etc. Bathroom was clean, toiletries fine. Nicely decorated tree downstairs for holidays. Coffee and tea bar nice. Good-sized elevators. There is a restaurant attached, sort of. Would certainly return (not my first stay).

Certain things a little tired. Noisy heating/AC unit is distracting and irritating. Inability to access stairs from lobby with room key (claustrophobic so usually walk up stairs). No room service despite restaurant ostensibly onsite. Breakfast is just okay (eggs, potatoes rubbery) so loss of room service not great. No mini fridge also means can’t bring in leftovers. Replacement of down pillows never arrived (had requested when made reservations and was told fine). Again, would return but tweaks would help.

I chose this location because I had stayed there 12 years ago and knew the location was within walking distance of the National Gallery, the Smithsonian Portrait Gallery/American Art Museum, and the METRO. I also liked being within walking distance of great restaurant choices on 7th St. Breakfast options were excellent (crustless quiches, bacon, sausage, 3 kinds of fresh fruits, great coffee, etc). Liked the hooks in room to hang coats, as well as the closet and the safe. The bathroom porcelain no-slip flooring is very nice.

The pricing was really high. I realize prices fluctuate depending on day of the week, time of the year, etc. But the cost of the room for two nights was not worth the room. The room was fine, although the furniture (with drawers and old-fashioned nightstands) is not practical. The Holiday Inn Express has figured out that most short-term stays require a reinforced ledge for two large suitcases (not drawers). Vanity in bath and toilet could be a little higher for usage.

Breakfast was expansive and good. The ability to store luggage while you tour the city was an added bonus. The people at the front desk also gave us an early check-in at 12 PM which was amazing. Due to its central location - uber/lyft rides are always under $10 to nearby hotspots which is great.

The location feels a bit unsafe at night. But, the inside of the hotel was good. I would suggest changing the color of the lights in the elevator - it is currently super gloomy and dark.

The location was perfect for what I needed to be able to get to regularly. Overall, the facilities is in good shape, clean, and well taken care of. I did the king size bed, and it was extremely comfortable! The staff is extremely friendly, professional, and helpful. A big shout out to DeAnn (I hope that I am spelling that correctly ) front desk. She was always a pleasure to talk to, and I needed to get something for my room and she actually suggested it and took care of it for me!

A bit pricey, compared to most in the area, there was a weeklong event in the area, so I’m sure that had something to do with it. Plus, it is Washington DC so everything’s going to be a bit more expensive! Overall, my room was extremely clean and comfortable, I did notice that the floors appeared to be a little bit dirtier than I have seen in the past. But again, overall everything was wonderful and I have stayed there before and will stay there again!

Being in Chinatown, it was a very awesome experience! Plenty of Chinese restaurants to choose from! Subway was 2 blocks away. Would definitely recommend staying here. There’s also an Irish pub in the building that you can access from the hotel. Valets were nice and on point. And the front desk staff were very kind.

The breakfast area was right in front of the elevators so it was a little cramped for breakfast. Decent spread, just crowded. Costs $55/day to park your car, but it’s available to you 24/7