Very good location. To Niagra falls 10min walk. Free parking and a swiming pool. Kids loved it. Beds were super comfy and the room was very big. Very quiet neigbourhood and seemed also safe at night. Not far from the bridge to Canada. Laundry room is also available to wash your clothes.

We found an empty water bottle in the bathroom and a used cup behind the bed. Seems to be missed by cleaning stuff. Breakfast was also so-so. I guess typical American- eggs, waffels, sausages. I missed some vegetables such as cucumber, tomatoe.

Fresh coffee all day long. Decent choices for breakfast that change a bit each day. They provided extra bedding upon request. Cleaning service every other day. The pool is warm salt water and helps you recover your stamina while relaxing. The location is fantastic for walking to the falls and surrounding areas. Easily accessible parking. (Side note:Griffin Gastropub is a must eat place)

The scrambled eggs are... Questionable? LoL but really this is all I could find to truly criticize. This hotel was on point!

The cleanliness of the hotel was great. Every staff member we came in contact with was very helpful and gracious! Loved the fact that we didn't have to pay for parking.

The distance from the hotel to the Niagara Falls Park was a little far when walking at night. We wanted to go see the fireworks at the park but didn't want to walk back to the hotel at that time of night.

Prime location. Cleanliness. Excellent breakfast

Cookies only on 1st day.

We stopped through on our way back to Rochester, NY and went to the Casino for a little fun. The location is excellent and parking is great since you can walk over to the casino if you choose. The rooms are nice and clean, but the particular room we stayed in, the bed was a little uncomfortable and creaked every time either one of us shifted. We went with the King sized bed versus the Queen beds. The bathroom was very updated and clean which was good and we did manage to make it to breakfast the next morning. I would say that the 24 hour coffee is awesome and not bad for free coffee, and we did also like having the microwave and mini fridge in the room as well. Overall, I think the rooms are fairly priced and you do get a good deal staying at the Hampton Inns. Generally, we go for Marriott, but we are looking more at the Hampton Inns for a good price and clean facilities.

We didn't like the uncomfortable bed, but other than that the quality of the room was good for the price we paid.

First of all, all the staff were very friendly. The room was very clean and fully equipped. The reception staff's attention to my little daughter was incredible. The location is right in the heart of the city, and it seems the guests who choose the hotel are very polite and respectful. Thank you for everything and rest assured that we will meet again.

There is nothing not to like about the hotel. Everything is fine.

Location was close to where I was going. Clean comfortable room

Staff was very unfriendly. Didn't seem to know anything about the area or didn't want to tell me. We were on our own to find nearby restaurants. The staff in the morning just said ok when I told her I was checking out. Not thank you, or have a good day . Breakfast could have used another meat on the breakfast bar. Chicken sausage looked very unappealing.

Pets were welcomed

The $75 pet charge was not expected to be in addition to what I booked the stay at.

The concierge Luci was delightful and gave us some good info for getting around on foot. She said it was a fifteen minute walk to view the falls at the state park just off Rainbow Blvd and she did not mislead.

Our room (#208) was comfortable and had all the amenities listed, but the view was the backside of the front lobby signage and the top of the roof entrance overhang. But we only stayed one night, wasn't there for the view out the window. Room was equipped with a microwave and a refrigerator.

The hotel was walking distance to all that we wanted to do and see but was away from the busier part of town. The staff was incredibly friendly and helpful. We enjoyed the continental breakfast.

The only negative was the location of our room. We were right above the mechanical room, so we could hear noise from the various mechanisms running the hotel. We were not in our room very much, but it did affect one person’s ability to sleep.