Renovated hotel and branded by Ibis Styles. Very fast check-in and check-out, no extra questions or comments but at the same time staff is always there and ready to help you. I got a comfort room and it was big enough, it had huge balcony with ocean view, comfy sofa and chair. Bed was nice. A/C worked well. Overall it was good. Breakfast was a little bit below expectations (previously I stayed at Ibis Styles at different location in France and it was much better there) but it is still an option as you'll get eggs, bread, cheese, ham, butter, jams, yogurt. The location of the hotel is right next to the ocean and with big parking and at the same time it's walking distance to the city center and restaurants (15-20 minutes to the center). Oh, and the restaurant at the hotel for dinners was amazing! Food was delicious, service was great.

Shower had mold in some places and was a little bit old fashioned. The breakfast room had sticky floor one day, very old tableware (seemed to be kept from previous hotel) and selection at the breakfast was quite limited. The tea at the breakfast was much better than coffee.

We had room 219 on the front of the hotel. The room was quite big with plenty of room to lay out our cases on the floor as we were only staying 3 nights. It had a small semi circular balcony with a view, which was nice, immaculately clean, freshly decorated and well appointed with crisp white bed linen, plenty of clothes hanging / shelf storage space, a good size flat screen TV, tea and coffee making facilities, chair, high quality black out curtains and double patio doors opening onto the balcony. The shower was excellent with an easily controllable thermostatic shower, and a tiled enclosure. All finished to a high quality. Breakfast was a little hap hazard in that scrambled egg and sausage were provided as part of the menu but once they were gone they weren’t refilled. Having said that generally the breakfast was very good and quite varied. The street outside the front of the hotel was busy during the day and quiet at night. There is a bus stop outside the hotel which will take you Saint Jean De Luz and another stop 250m up the road that will take you into Biarritz, so no need to use the car if you so chose. The hotel reception area is a beach theme and has a very comfortable relaxing atmosphere, with a small bar serving a range of draught / bottled beers, wines and spirits, all reasonably priced for a hotel. There is also a small restaurant serving a limited but varied menu if you fancy a night in. We ate there once and the food was good. If you want to eat out there is an endless choice of restaurants on the road to and in Biarritz, but remember that most do not open until 7-7.30pm. If you just fancy a drink there is a beach and bar just down the road where surfers congregate at weekends and evenings. Plenty of free car parking on site.

Nothing

The hotel was in a great position free car park layout was great you could walk to two beaches and 7 mins drive to the center of Biarritz the reception staff were great bar and restaurant not so

The bar you had to find a member of staff every time you wanted a drink the breakfast was ok but not as good as the pictures shown we went to the restaurant the first night the staff did not know what they were doing the food and choices were not good one of the main meals was not what we ordered but the staff kept away from us so my wife eat it we went to pay and complained and the answer was they knew it was wrong but it’s all the same price! So we didn’t eat there again went to the beach restaurant better food better service better choices

A lovely clean hotel in a great location. Unfortunately as a coeliac, the restaurant and breakfast staff had no understanding of the need to prevent cross contamination. Gluten-free bread was provided firstly unwarmed from the fridge and secondly without protective packaging. When warmed, I had no confidence that cross-contamination had been avoided. Some of the evening restaurant staff were not able properly to identify suitable food for a coeliac.

We have stayed here before. Hotel has been renovated and renamed. Lobby and hotel look much better. Rooms have freshend up. And extra bed for our soon was provided even when saying it wasn’t necessary. Thank you for the extra mille. Superb breakfast, all products very fresh with many choice. Sauna, hamman and swimming pool from Thalmar is one of the reasons we have been booking this hotel for the last few years on our way from the north to the south. Great stay and we will be continue to come back.

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rather common hotel in a nice location just outside the city, staff was very friendly, breakfast is good, just coffee quality is meager (self serving coffee machines), I didn't use the spa area so no opinion here,

the room was on the small side, in high season Biarritz is rather expensive, so 240 € per night was rather overpriced, especially if you don't use the spa arean

The location was perfect, view at the sunsets were amazing, walking distance to the centre of Biarritz, fantastic beach just around the corner, very well equipped gym and good breakfasts.

I missed veggies for breakfast.

The room had lovely views and a great terrace we did select this type but it was better than expected. The room we a good size and so was the terrace, Bathroom and shower was brilliant.

Food choices in the restaurant as we are Gluten and Dairy free. Its difficult for French cooking. Perhaps they need to be ready its not that different.

The hotel was well located, only 10 to 15min walk into town. It was in a beautiful location overlooking the beach. The staff were very friendly and accommodating and the room was spotlessly clean.

The noise of planes overhead due to close proximity to the airport could be problematic if you're a light sleeper. The reception and check in a little chaotic but made up for by the friendliness of the staff. The USB ports in the room did not charge our phones overnight.

Clean , modern hotel. Everything to our satisfaction except the coffee machine. A short 5 minute walk from the beach, 20 mins from the old port; with a free bus part of the way if needed. Spectacular views on the way. Helpful staff.

Breakfast was good other than the coffee option; from a machine that seemed to produce a watery bitter cafe au lait. Not up to French standards. So we only had breakfast there on one occasion.