The location is great, close to the beaches and to rue Gambetta, where one can find restaurants, boulangeries, shops, etc The view from the balcony was amazing, the beds comfortable and the rooms quiet.

There were two minor inconveniences:the remote for the TV did not work, nor the heating plate. We did not need them, however, and I am sure had we mentioned it the hotel would have solved these issues.As other reviewers mentioned this is a residence, so there is no cleaning from the point of arrival to departure. There were brooms and cleaning supplies and it was quite easy to keep the room clean.

There are no words to describe the view from our room. It definitely made up for any other shortcomings that this accommodation provided. The internal parking also receives top marks. Location was also very good. Short distance away from the beach, the central town, the promenade and many restuarants and shops.

The road near our room was very noisy and since the rooms do not have air conditioning we were forced to open the balcony which made it very difficult to sleep. Bunk beds were a bit suffocating especially since there was no air conditioning and one fan could not reach both sleeping areas. The furniture is also a bit outdated although we had no issue with that... especially since we were more focused on the outstanding view :-)

We had an ocean view room on the 5th floor (room 506 I think). It was a bona fide studio apartment, with a well equipped kitchenette, bed alcove and 2 bunks in a separate alcove if you need it. Absolutely perfect ocean views from the balcony and indeed the sofa, with the sound of the rolling surf just enough within earshot to loll you to sleep. The complex has a pool which is well heated, but I only dipped my toe in. The buffet breakfast was fine, with cereal, continental and cooked options all available. A great stay all around, and could have done with another couple of days.

The only issue we had was with the door card system, which was a little ropey and failed on us at one point. They said the card just needed recoding but this didn't actually fix the issue per se, it wasjiust a little ropey and could do with an over haul. Parking is €15 a day, which we knew in advance, but it's convenient so it is what it is.

The staff was absolutely incredible! My small child got sick on a Sunday but staff helped us navigate the medical system. She was able to get us an appointment at the pharmacy to get an antibiotic. We also liked the pool for the kids to jump in to get a reprieve from the heat. We also loved the proximity to everything in Port Vieux!

We didn't like the lack of fans or air-conditioning but we made it work. I also didn't realize there isn't a shallow side to the pool which made it tricky with 2 young kids in the water.

We stayed 5 nights in mid-July in the Grand Large (in the smaller, seafront building), and loved our apt/hotel room. It was large (with a main bedroom/kitchen/sitting area, an alcove with bunkbed, and separate toilet/bathroom, and two or more closets), comfortable, well equipped (with full kitchen for cooking), and in a great location in the town and overlooking the surfers’ beach just below. Shops, restaurants, cafes, beaches, etc. were all a short walk away. Wifi worked well. Reception staff was friendly and helpful - provided great recommendations for restaurants. We often sat on our balcony for meals/drinks, watching the ocean – with the only drawback being the INCREDIBLY noisy motorbikes/mopeds screaming by on the road below day and night (which meant we had to close the window at night and turn on the AC to sleep). We were able to do laundry for a reasonable charge in the basement laundry room in the main building. We did not use the pool but noticed that it was very popular - busy and noisy with kids most days. We would definitely stay here again, and I would like to try it another (less busy) time of year.

Loud motorbikes on the road below.

The hotel is situated in the very centre of Biarritz, close to the ocean coast. The apartment has everything for having a good rest for some days. There is a little kitchenette with all the amenities you need for cooking. If you don't want to cook on vacations there are plenty of restaurants and cafes only 3-5 min by walk. The city market with extremely fresh seafood is very near, the same 3-5 min by walk. The room, the shower and the toilette were clean enough and cosy furnished. The room had a sea view and it was an amazing view.

We were travelling with my husband and my 20-year-old son. Booking.com offered us a Family room (for two adults and two children) at this hotel as a suitable option for three adults. My son is almost 2 metres tall. It was very uncomfortable for him to sleep in a child's bed. So I think this room is only for families with children, not for three adults.

The rooms were well fitted out and very comfortable with great views of the sea and shoreline; it turned out that the seals I could see were, in fact, surfers. It's a short walk downhill to the Old Port and its numerous shops, bars and restaurants or uphill to the town centre and more shops, bars and restaurants. Keep walking and one ends up at the Old Port etc, etc. It's a charming, cosmopolitan town with some beautiful architecture and a lovely, lively ambiance.

The Chief Receptionist did her job but appeared reluctant to go a step further, answering questions about the town and about the induction cooker through gritted teeth. Obviouusly, she is in need of a holiday. There were no instructions for the induction cooker for we gas cooker users. The reception having dismissed my demand for help, I finally used You Tube to get instruction.

Nice, comfortable, clean, and cheerfully decorated studio for a family of 4. Well equipped with everything needed for eating in. Very helpful, friendly and polite staff on reception who allowed use of pool and ping pong throughout both days of our check in and out. Perfect English speaking which was very helpful for our very limited French. Wonderful, warm pool. View from our balcony of the lighthouse and the sea at La Grande Plage over the rooftops of Les Halles. Great location - central but not noisy. Exceptional value - money saved to be spent on the delicious food in Biarritz. Short walks to fantastic restaurants, Les Halles fish and produce market, bars, boulangeries, supermarket, shopping etc, all 5 minutes or less away. Easy access to surfing and swimming at Plage de la Côte des Basques through the sloping Tamarisk gardens with great views and seating on the way down to this beach - just cross 1 road to get there. So easy. The 36 airport bus stops less than 10 minutes walk away at Jardin Public. Approximately 20 minute ride to the airport - approx 5 euros for our for our family of 4. Highly recommended!

We were pleasantly surprised from the moment we arrived. The staff were really helpful and made some recommendations and explained a bit about the city centre. The room was like a little holiday resort apartment. There was a kitchen with everything you need, even a coffee machine. Our room had a sea view which was absolutely beautiful. Would really recommend this hotel for families

The swimming pool was strangely deep. No one could stand anywhere in the pool which makes it really difficult if you have kids but you cant stand yourself.

Location is great. Close to the centre of town, market, restaurants and coastal walkways. Hotel suite was equipped to cover all basic needs, including small kitchenette and a dining table for four, dining dishes and some cooking equipment. Best built -in wardrobe we’ve seen in a hotel, would be very convenient storage space for a family. Large balcony with a view of town and the sea, had enough space for a table and chairs, drying rack and storage for a surfing board. Heated outdoor swimming pools is fantastic. Breakfast was very nice. We were impressed how well thought out the suite was.

It would be nice if the hotel had a small facility to get a coffee and some refreshments in the lounge area.