Reception was joyous. A great welcome and so helpful with the places to go. Room was big and comfortable and shower an excellent walk in size. Sometimes I like a bath but I don't like stepping into a bath for a shower so a walk in like we had was superb. I walked down to the beach for a swim in the morning and it was glorious. I was astounded by how warm the water was as our beach is in a cove. My eczema disappeared after the second swim and for that reason alone I'd come back. The bars and restaurants nearby were perfect and we had a fantastic stay. As we told the receptionist we are part of the Edinburgh branch of the Arnaud Massy appreciation society. The famous french golfer who hails from Biarritz and won the open in 1907. He was the first Basque golfer to win a major and would be followed by Jose Maria Olazabal and Jon Rahm in later years. Next time we will try to get a game but this time was all about relaxing and enjoying the April sun. Thanks and see you soon.

I enjoyed the stairs up but my wife would've preferred a lift

Two members of staff…Stephanie and Thiery made our stay outstanding. They were very knowledgeable about the area, assisting with bus stops and changes when required. The hotel was very accessible to all parts of Biarritz and we felt safe at all times The breakfast was continental, flavoursome and fresh each day. I would thoroughly recommend this hotel and would stay again. Thanks to Stephanie and Thiery.

N/a

Perfect position to visit the city and to surf as well. Even if the hotel is located in the city center, there isn't noise at night so you can comfortably sleep. The hotel is renovated, very clean and everything was working perfectly. Bed was really comfortable and the hot shower as well. The staff was friendly and helpful. We managed to park our car in front of the hotel at night and that was perfect! Unfortunately we had to leave early in the morning so we couldn't try breakfast.

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The hotel was very convenient to all local amenities.Nice and quiet.The room, although compact,was spotless and comfortable.The host was very helpful with plenty of advice and information on where to eat,local attractions etc.The shower was excellent and water was nice and hot.

The WiFi was a bit temperamental and sometimes took a while to connect.It would have been nice to have a kettle in the room and tea/ coffee making facilities

Loved the fact everything was modern and very clean. The shower gel/shampoo are also organic which I personally appreciated it. Very nicely and practically thought and I found it cute. Very well located and close to Biarritz attractions.

Unfortunately the room and bathroom are quite small and being 2 we felt sometimes not having enough space. It was obviously ok for a 2 night stay but probably would not have been as pleasant for a very long stay.

The location is wonderful, easy to find, near the city center and the ocean. The facilities are great, the bed is comfortable, the room is quite small but compact, very clean, reminds me of Japan hotel. The concierges are wonderful, very friendly and easy going. If I plan on my next trip to Biarritz, will choice the same hotel.

The shower water was not very strong, but I think it's not a big problem. There's no bathroom supplies, such as tooth brush and razor, have to bring your own.

The rooms and hotel were always clean and tidy, and the rooms were cleaned daily. The location is perfect for walking everywhere you need to go. The best part about our stay was the lady at the front desk. Throughout our stay, she gave numerous suggestions of places to eat and visit and the best times to do these. Every suggestion was great and made our time in Biarritz.

Nothing

Location is more than excellent, everything is walking distance. Its a shame there is no view, but clearly that is also reflected in the price, so fair enough!! The best bit was the staff, their language skills were perfect and they were so helpful and kind!!

nothing really, all was excellent. room was as described. really good quality beds and excellent shower! next door is a cofee/pattisserie place which is lovely, but if the breakfast room was a little more enticing i would have liked that!

The hostess is exceptionally friendly. Though I tried to use my rusty French, I discovered that she speaks better English than 90% of Americans do. The breakfast was delicious with an interesting selection of items served. For the price you can't beat the location. Walk out the front door and you're at la Petite Plage (the little beach) with restaurants and shops just steps away.

I had to leave to return home.

Friendly and helpful staff, the room was very practical, well decorated and clean. The location is great, within short distance to café, to the beach and other part of the city. Easy access

I went when I arrived to drop a bag at reception, unfortunately, noone was there between 12 and 2.30 - not a major issue, but not ideal.