Terrace and bar one of the best in Paris

We had a construction site just in front of the window. Late at night found out that there is no dental kit in the room, where there were dozens of all other unnecessary things. It took them 15 minutes to bring after several reminders.

Everything about this place is world class from the lobby floor to the intelligent hi tech room design. This hotel is a masterclass in luxury travel. The team go above and beyond to deliver an authentic and unique experience whilst in residence. They were all so nice. The room detail is mind blowing, think Audrey Hepburn meets James Bond. The intelligent rooms are flawless and there is no space without purpose that effortlessly frames the Parisian skyline. The products smell so good and in partnership with the Dior Spa you really have such value for money when you see all the gifts given to each guest, no expense spared! We ended up with a fortune in products which really did make this such value for what you get. A once in a lifetime experience that you will not regret!

Having to fly home

Cheval Blanc is and will always be the most amazing hotel I have or will stay at. it has an incredible position and views and the facility is without peer.

They served too many tasty almonds at the incredibly designed bar with the most amazing views. There is absolutely nothing bad to say about the place.

Everything was new, clean and the facilities were modern and beautiful. Good location and nice view. They listened to all my demands and did it. I really enjoyed the Dior spa!!!!!! Not only good location but also BMW7 service was fantastic, too.

As everything is a new facility, the staff looked new as well. The concierge didn't answer the phone a couple of times and even didn't answer the phone when I checking out. In addition, booking.com reservations are not included in breakfast, so you have to pay separately. Think carefully before make a reservation.

everything was fantastic

nothing

Everything. A special thank you to Cedric the butler. Your help to secure a table for us at the Plenitude was exceptional. Victoria the staff at Plenitude sending me a personal whatsapp was very welcoming. The Chinese lady staff whose name I forgot was super helpful in helping with our luggage and transportation during our check out.

A very pricey hotel but I think it is worth it!

Location next to the Pont Neuf was perfect and the staff welcomed us into their family

The Staff at the Cheval Blanc are exceptional, nothing was a problem for them and they anticipated all our needs. The Hotel is ideally placed in Paris and our room was perfect.

There is nothing we would change.

This is a perfect hotel! The location was central and easy to get to and from. The hotel is gorgeous and makes you feel very glamorous. The rooms were extremely comfortable and beautiful. The bottle of wine, treats for the children, etc were exceptional. This is a truly amazing hotel.

It can take a long time for responses to emails. Otherwise, perfect hotel

It exceeded expectations. Every inch of the room was crafted to perfection. From the shower-hammam, to the curtain system, to the lights. The recuperation and AC systems were outstanding, which is very rare. Also, being an extremely picky sleeper, the best hotel mattress I've ever slept on, and selection of pillows was outstanding. Every dining experience in the hotel was an absolute win.

The table-chair combo in the room wasn't the most comfortable. Also the coffee machine hadn't been cleaned for a while. The packaging for creams was difficult to open