The breakfast was excellent value with a range of different breads, pancakes, cheeses, meats, with some fruit, yogurt and cereal available. I would suggest providing some gluten free bread for toast for residents who are celiac. The hotel is a small one but well organised and we felt very comfortable there. All the staff were friendly and helpful. We were particularly impressed with the professionalism of Cindi, who was on the front desk for most of our stay. Not only did she engage with everyone really well but her attentiveness and helpfulness was so appreciated. From helping us navigate our way around, to finding us a laundrette, to immediately moving us when we had issues with our bed, the time she gave to us was much appreciated. We would almost certainly return there on our next visit to Riems.

Tbh, there wasn’t anything we didn’t like. If we had any queries they were answered and as mentioned above, the issues with our bed was sorted out immediately.

It was a very good location within walking distance to the cathedral, and we were able to prebook parking nearby which was very handy. The bed was comfortable and the shower was good. We didn’t have the breakfast option.

The carpets were a bit shabby, and the room smelt a bit stale, as if someone had been smoking in there, but when it cooled down we opened the windows, so that improved the situation.

Being close to the good life in Reims was key to a successful stay. Most things are within walking distance and the car is safely parked in an underground parking. Perfect in so many ways.

The solution to get a card for a close by parking garage was brilliant. That you have to bring the little plastic thingy back after leaving the garage (navigating all the one-ways to get back to the hotel) was bad!

Pleasant staff who were helpful. They did have a lift, which I wasn't expecting. Parking was not on site, but within walking distance. Air conditioning in the room was great. Location to the City Centre was excellent.

The room was a bit basic and Spartan. No major complaints but the hotel did look a bit tired.

Location is perfect, next to the train station, right in the center. A lot of bar / restaurants around. The reception lady and the barman were super welcoming and nice. The room was clean, AC worked perfectly, nice view from the window.

The water pressure in the shower isn't so great.

Location was great: this hotel was very short walk from the railway station, also short walk from the center, the shops, the cathedral. It was cheap but definitely had everything we needed. The staff was really friendly and check in was quick and easy. Decor was quite old and dated but the bathroom was modern.

The hotel looks quite dated, the key card was also quite difficult to use at first.

The hotel is centrally located, therefore easy to find and the staff were friendly and helpful. The room was very comfortable. We didn't have breakfast at the hotel as we had booked a brunch elsewhere with friends.

The welcoming. Lady at the front desk very helpful and understanding. Room for 3 was perfect for our family. Plus there was an elevator. The location: 15min walking distance from the cathedral. The generous breakfast including meat and cheese.

Nothing

The location of the hotel is very good, being in the city center, close to the Nôtre - Dame cathedral. I find the terrace-bar to be a plus for the hotel.

The hotel is a little "aged".

Great location, friendly staff. Good selection of choice for breakfast.

Not a criticism, dated interior could do with a renovation. Excellent location almost makes up for that though..