Lovely friendly check in, unfortunately I didn’t get his name, he was so lovely, informative and helpful. He seemed to be the only one working the reception and bar as well as doing other jobs. But he was very attentive, an asset to the Ibis

Not the hotels fault, we didn’t research enough, but the location wasn’t ideal when wanting to go out for a nice meal with children 4 and 6 yrs old. Involved getting a taxi which the reception male arranged, however trying to get a taxi back proved very difficult. Next time we will stay more central

The hotel was clean and comfortable and the staff were very friendly. We had a nice view out the back from our room. We had the breakfast which was excellent. A nice hotel and a fairly short walk to the promenade running along the side of the Seine where there are plenty of restaurants and bars to visit.

The weather was hot while we were there and the air conditioning in the room didn't seem to work at all. The hotel is just off a very busy roundabout. I still do not understand why hotels charge customers for parking!! If you are staying in the hotel for the night, this should be included in the price.

Good location, as always very comfortable and simple but good rooms and beds. Good French breakfast and plenty to eat. Having parking in secure place right by hotel was good for direct access to car.

Originally booked this Ibis in Rouen as it had a restaurant so we could get an evening meal. Only then to be informed the restaurant was now closed during winter months and there was no other close facility to eat.

The staff were excellent, very helpful and friendly. The rooms were clean, comfortable, and adequately turned out. There is plenty of choice for breakfast and at an affordable price. Overall excellent.

Unfortunately, the dining room was closed, so our evening meal ether had to be eaten in the room or lounge area, but we appreciate that maintenance work has to be carried out.

Friendly and helpful staff, clean and comfortable room, with good facilities and an excellent breakfast. Good value for money. The view from my room wasn't exactly the French Riviera, but that's not what I was there for! My friend's room, on the other side of the hotel had a better view. About a 10 minute walk to the Seine and another 5 minutes into town.

All good.

everything

the only problem we had was nothing to do with the hotel, constant motorbike noise outside on the road. The hotel have very kindly told us they will give us a room on the other side when we return in a few days

There was no food available due to are stay being on a Sunday night, wasn't informed about any breakfast times, but there was a restaurant about 25 minutes walk away. Room was very basic but clean, but there was no kettle in room to make a hot drink.

No kettle in room, to make a drink and no restaurant available on site, because it was Sunday which wasn't very good after traveling, 450 miles.

Easy to find the hotel. Secure parking. Good size of room. Good size of bathroom. Good cleanliness. Good staff.

The room had a horrible stink, which we were told by staff that in hot weather the toilets smell. No kettle or bottled water in room. Not able to get a cup of tea from the bar in early evening.

Room was perfect.Location excellent for motorways.Very secure parking.Very helpful staff

Last year not then under Ibis,they had tea and coffee facilities in the room. I know it’s only a small difference. But after a long drive from uk.It makes a big difference. It’s a shame this has been taken away.Especially that most people use the hotel,as it’s a great location for the motorways.

1. Very friendly and helpful staff. 2. Good location, directly accessing the highway and about 15 min walking to the city centre. I enjoy walking a lot, so that wasn’t a problem. And every day we did day trips by car, so the access to the highway was very convenient. 3. Very clean. 4. We had paid parking in the hotel, but if you don’t really mind, there’s a big parking area in front of the hotel and a staff member called it very safe.