We had such a fabulous stay at Ruby Coco! We were in town to visit the Christmas markets and the location was absolutely perfect, with most of the markets a mere 5-20 minute walk away. The hotel is also a short walk away from all of the bars and restaurants in the Altstadt, making going out for dinner or drinks a breeze. The staff were very friendly and helpful and allowed us to store our luggage before checking in and after checking out due to the timing of our flights. The bed was very comfortable and the room was spacious and clean. We appreciated all of the fun decor throughout the hotel, such as vintage sewing machines, electric guitars, and fun neon signs, all of which contributed to a unique, exciting atmosphere. Thanks for a great stay, we look forward to trying more Ruby hotels in the future!

Great location and very friendly staff! I also liked the overall vibe.

I understand why they do the galley kitchens and that’s ok. However the water never boiled and did not get hot enough for tea. It’s also a bit annoying when you want a tea in the evening and you have to leave the room. The pillows were also weird and uncomfortable. One was too big to sleep on and the other too small. If you have mobility issues, this might also not be the place for you as there were a few random stairs here and there.

The staff was very approachable and helpful, so immediately, I had a good first impression. The room was definitely better than I expected. It looked very elegant, with a large nice shower and even two types of shower gel. The bed was comfortable and there is even the option to dim the lights. Even though there was stuff going on in the hotel, the room was quiet, so I had no trouble falling asleep. The position is perfect, since it's close to the city centre, but still reachable by foot from the train station.

If someone doesn't know where the hotel is, it's hard to spot.

The staff is super friendly and professional. The room is warm and pretty cozy. The hotel style is amazing. And their cocktails are sooooo good! The location is very nice because you can go anywhere within 10 mins walking. Shopping center is attached, which is great.

The price for breakfast is quite high. Although food is nice, to me 20 euros per person is too high. There is no mini bar in the room. Also no smart TV and channels are in German only. Pity that there is no restaurant, however there are some very close.

The hotel is beautiful, very modern and clean. Staff is helpful. Rooms are very comfortable. The hotel has it’s own line of cosmetic products, the one you can find in every room, and it is remarkable! You can buy the products at the reception, worth every cent!

Rooms don’t have a mini bar, or phone to contact the reception when in need. Walls are very thin, and we had drunk neighbours who partied, shouted and laugh trough the whole night. Hotel itself is hard to reach, it’s practically hidden within the walls of an older building, but when you reach it - it is indeed lovely. They don’t offer a parking space, but they do recommend a near one.

Ruby Coco is a cool, quirky hotel, 5 min walk from nearest underground station. Rooms are not huge but very comfortable, large bed. Staff very friendly and lovely bar area. Breakfast is an option but we didn't take this, it is a shame they don't/ can't offer bar snacks in the hotel.

Nothing I didn't like but for extra points I would have preferred tea/coffee making facility in the room, and there was no English breakfast tea option in the 'tea/coffee' room on our floor.

Great location. Quiet stay. Clean. Friendly staff.

Rooms were a bit cozy. Breakfast was good a little on the minimal side but didn't go hungry. Staff worked incredible hard makingng sure tables were cleaned and food was restocked. A little difficult to actually find the hotel. We saw plenty of signs but no directions to actually get there.

Stylish, clean, modern hotel, central location. Cozy cafe bar with indoor and outdoor seating. The hotel has a very pleasant smell, the room has two types of shower gel with a pleasant aroma, shampoo and conditioner.

The only thing I didn't like was the very slow service in the cafe. I waited 20 minutes near the bar with 4 staff, only one of whom was apparently busy. In response to my remark, a young guy with dark hair and glasses said that I shouldn’t order drinks if I’m in a hurry. In my opinion, it is absolutely unacceptable to treat guests this way.

All in all, a very positive experience. The hotel is well located and, despite being close to a big cross road and a mall, relatively quiet. The staff was very welcoming and professional. As for the room, it was small but clean and had everything it's needed for a short stay. Considering the prices in the city, it was quite reasonable from a cost perspective.

Nothing really to complain about!

The hotel is in the a very good location and its nice you can enter the building directly from the mall. Th hotel lobby is very well decorated with a nice terrace. The bar offers everything including very good coffee.

There was a glass toilet door which did not really close... I found the price a bit high comparing to the size of the room we had. Also finding the room was quite challenging because of the stairs, considering I am pregnant and had to move my luggage up and down.