Our stay at Ruby Luna was nothing short of amazing! From the moment we arrived, we felt incredibly comfortable and well taken care of. Spending time there with our friends made it even more special. What truly sets a hotel apart isn’t just its beautiful design or luxurious amenities—it’s the people who bring it to life. And for us, Ruby Luna means Dominik and Emmi. Dominik's exceptional service, kindness, and warm smile made a lasting impression, while Emmi’s friendliness and attention to detail took our experience to another level. Their dedication and hospitality turned a great stay into an unforgettable one. As someone who chose this hotel based on reviews, I can confidently say it exceeded all expectations. A huge thank you to Dominik and Emmi, and the entire team for making our stay so special. We can't wait to return!

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I feel that more people need to know how terrific the Ruby Luna is. The 24/7 bar and check in are absolutely great. The super friendly, competent and helpful staff, especially Rob, Kilian, Mo and Lucas, are phenomenal. Their service oriented assistance and attention to detail made it so that I want to stay in Ruby Hotels for future travels and will convince my friends to join. Thanks to the concept and the fantastic team my stay in Duesseldorf at the Ruby Luna was memorable, bar to no other. A home away from home. Thank you.

The parking situation in Duesseldorf is very unfortunate.

We had a lovely time during our visit! My partner and I were staying for Gamescom from Monday to Friday and it was very pleasant. We also like the subtle space theme, from the shape of the windows in the rooms, to the decor in the reception lounge. 😊 The room was very good with good views, with electric blinds. It also had air con which was very nice. The staff at reception, the bar, and at breakfast, were so lovely and friendly which made our stay so nice. They made us feel very welcome, which means a lot as we are an LGBT+ couple. The hotel served a lovely breakfast buffet and good cocktails. The rooftop bar is also lovely. We liked the location and found this was a good base for our trips into Dusseldorf and into Cologne for our visit to Gamescom. Overall we had a great time! Many thanks to Ruby Luna and the lovely team.

My only complaint would be that the room could do with some paint on the walls to cover up some scratches, but that is superficial and is expected in a hotel. We were also disappointed that the TV had very few English channels, and the only station we could understand was BBC news - the settings were disabled and we could not enable subtitles either sadly. We would have really liked a bigger room with a seating area in the room, but I'm not sure if that is an option.

Very cool hotel, with a funky reception, guitars to play which was something you don't come across very often! I took a guitar to my room and plugged it in to the beside Marshall Amp (it also doubles up as a bluetooth speaker!), it's Ok and it was nice to have a jam and something different to do. Lots of nice touches and messages dotted about and very warm and welcoming from arrival to departure. Super panoramic roof bar for a sunset City view so don't miss this and there were also bikes available to explore too, which I didn't use, there was so much that made this hotel particularly interesting and I wish I could have stayed for longer to enjoy it more. The breakfast was great too, I was very happy with the offer, lovely coffee and latte art and I was glad not to have the usual full cooked breakfast options some hotels offer to tempt you! And lastly food at Boname restaurant next door was also very handy for a quick bite to eat after late check in. As a lone traveller I had a fantastic stay here 👍

Like other reviews it would have been nice to have tea and coffee facilities in the room but they are available in reception. Also I get the other reviews about no fridge but environmentally I guess I could forgo that and a room clean for the free beer! Thank you🍻:)

Absolutely loved the vibe of this clean, hip hotel with an excellent location and huge beds! The staff was also friendly and accommodating. Amazing to have a 24/7 bar reception. Had to cut my trip short and stay only for one night, but 10/10 would stay again!

It feels a bit odd initially to see the faucet in the room and the bathroom to be separated by glass windows and a curtain, but it wasn't an issue for me as a solo traveller. In fact, for me it added something to the experience. But I imagine not everyone would be comfortable with that, especially when travelling with more people.

Came back to this hotel again because it's amazing! The location is perfect and well connected with the public transport. The rooms are modern yet cosy and equipped with all you need. The bed is extra comfortable! A special mention to the breakfast, it is worth the money as you can get unlimited cafes from the bar (with real coffee machine, real beans and so on) and the food choice is really broad from the sweet to the savoury options. The staff is young and friendly! Will come back again!

The hotel was nearby to everything it was very nice, all the places i wanted to visit was just 5-10min walk which was very very nice... And i enjoy my night in the hotel bar. I asked a small favor to take a picture on my last day, i wasnt expecting that they would grant my favor cause it was a little bit crowded they were very nice, i had a blast on my last day laughing with the people in the bar...such an amazing experience😁 Well i guess i'll be back next year for a longer stay. Heads up to the night shift team😊

The staff were exceptionally friendly, always smiling and ready to answer any questions we had. The hotel had a unique theme, making it a particularly interesting place to stay. It's definitely a place where you'll want to take lots of photos. We really appreciated the complimentary tea, and the wide selection of high-quality teas was great after a long day of sightseeing or shopping. Additionally, the hotel is conveniently located within walking distance of all the popular places of interest. Very clean 10/10 to Ruby Luna!

Nothing to not like.

This is the second Ruby I have stayed at, last year we were at the Coco which was also awesome. Compared to other hotels in the area which are very corporate, the Rubys are much more relaxed and welcoming. the hotel staff on both occasions were charming and nothing was a problem for them.

My room sink at the Luna would not drain properly so the bowl was never perfectly clean. It was a minor matter and did not raise with services.

The Location of the Hotel is perfect to visit the old town and the shopping area.

The breakfast for the price was not extensive. Only boiled eggs and a very few sausages. We had stayed for 2 nights to clebrate an anniversary. The first evening we visited the bar. Not enough ice for cocktails available. The second evening we had our anniversary dinner in a restaurant. After the dinner we wanted to have a cocktail in the hotel bar. The service personnel wanted to force us to drink wine, because there was a wine tasting. A nice event, but the clients should be allowed to drink what they want. The shower and toilet are only separated by glass, so you can be seen even on the toilet.