The room was beautiful with well-equipped kitchenette, perfect for our needs. Bed very comfortable, nice view of the Michaeliskirche from our window. Great walk-in shower in an ample sized bathroom. The hotel is very well-appointed for all the attractions at the harbour and U-Bahn stop (Baumwall) a two minute walk away which makes access to main station very easy. We were extremely happy with the Madison Hotel.

There is a lot of building works going on in the area but obviously that is not the hotel's fault and the reception staff were helpful in giving us a room which did not overlook a building site :)

Wide room, large bed, and very well equipped. A small kitchenette is a plus! The staff was very nice and friendly. The position of the hotel is great to walk around the city or take the subway/bus.

Often, poor wifi (at least in the room). We didn't order any breakfast because it was expensive.

Staff was very friendly and attentive, the room was spacious and comfortable and we had a quiet room to the courtyard. It was relatively quiet, not so much noise from other rooms or outside and of course the location was simply perfect - walking distance to the harbor, Hafencity and the city center / shopping area, so really recommended. Breakfast was OK and included everything we needed, though we felt it was a bit pricey for what was offered. We also ate in the restaurant twice and the food was good.

Overall Hamburg accommodations are quite expensive, and this was not an exception, but overall everything went well, so nothing specific to complain about.

The room was huge, very nice and really quiet. This hotel is ideally located, you can reach the port our the old town just in a few minutes. the price quality level is very good. Small kitchen in the room is also very good if you don't want to go outside for lunch/dinner

TV screen was too small for this room

Like many hotels the room (5th floor ) was stylish. Unlike many, however, it was also really practical. I would say it was amongst the best room designs I have encountered. The free mini bar was also a very nice touch, as was realising it was my birthday (presumably from check-in) and making a gesture.

Why are breakfasts so expensive?! We had ours in the lovely cafe across the road!

The staff were very friendly and helpful. The restaurant served tasty pub style meals at reasonable prices .The room was quite large and well appointed. Relatively close to major attractions and surrounded by small cafes and restaurants.

Although the bathroom was quite large I am a short elderly female and getting into and particularly out of the shower which is over the bath with no hand rail was an accident waiting to happen. We also do not like the European style of pillows which are everywhere so not really a fault of the hotell.

Great hotel room in an excellent location, close to the River Elbe and the Elbphilharmonie Concert Hall, as well as restaurants and supermarket. The metro station was close, 5 min walking. The room was spacious, kitchen was clean and the room had a very good stereo system, and on arrival there was a nice, quiet piece of classical music on the stereo. Coffee and tea capsules were served daily. The reception staff were friendly and the common areas of the hotel were elegant and beautiful. Despite the building noise outside, the room was extremely quiet and you couldn't hear a thing with the window closed.

The shower head broke, so I told reception. It was replaced the next day. It would have been nice to have three chairs at the table, not just two. (3-bed room) The breakfast was expensive for us, since we don't eat a lot, so we had it outside.

Beautiful room with lots of storage, a desk, a mini kitchen. The lobby was stylish and everything clean. Great shower and bathroom. Espresso machine in the room! Curtains blocked out all sun. There was live music downstairs outside one night- so fun! We could sort of hear it despite the sound proof rooms (because it was right below us) so we just turned the fan up on the AC and it was totally fine. It is a testament to the sound proofing that it worked so well. They were able to let us into our room early which was much appreciated.

An included breakfast would have been nice.

We stayed 3 nights at the Madison Hotel Hamburg in June 2024. The room was large and very comfortable. We enjoyed a delicious breakfast, cooked to order omelet and along with the delights on the buffet. Everything was fresh and delicious. Our reception and check out were also just right. Besides the supreme comfort of the hotel, the location was excellent. We could walk to almost anything we wanted to visit but there were also very nearby bus and train stops to take us wherever we wanted.

Even thought the breakfast was excellent, it was a bit expensive so we only ate breakfast there one morning out of 3.

Beautiful hotel! Bathroom was awesome. Beds very comfortable and the location was great too! The best part about our stay was the staff. In particular Cecil. She was the bar tender. One night we came back to the hotel late, (had spent the evening in the Miniature museum) and had no dinner. Cecil managed to get something to eat for us despite the fact that the restaurant was closed and the bar almost closed. She saved our night! Thanks Cecil!

The cover for the king bed should be wider. My husband and I had trouble to cover ourselves at the same time. It was not wide enough.