The property had a beautiful pool area on the roof with views over the lake. The staff were fabulous in all areas and nothing was too much trouble for them. The restaurant (where breakfast was provided) had outdoor seating under trees facing the lake, the food was sensational and choice at breakfast was varied. The rooms were comfortable and modern. We had a side view to the garden and neighbourhood at it was beautiful. A balcony was also provided with comfortable chairs. The hotel was a 15 min easy walk from the old town.

Nothing

The deluxe room which we stayed in overlooks the river. It was quiet and peaceful and large room. Breakfast was good and the staff serving at the breakfast area was very efficient, polite and smiling.

It was further from the Old Quarter although it is walkable to the Old Quarter. As the property is in a residential area, there are not many restaurants around the vicinity and have to walk to them. No supermarkets or shops near the hotel Hotel charges Euros 23 for the parking outside near the hotel and for its underground parking. There are a few free parking lots along which we were fortunate to get.

The only bad thing was the WiFi & a small not well equipped gym but other than absolutely amazing hotel. Super friendly staff, always ready to help, beautiful location, clean, very nice facilities, delicious breakfast. Highly recommend this hotel !

Exceptional quality and value for money. The spa is super clean and extremely well organized and the hotel is modern and well organized. The staff were welcoming and really friendly. The location is quiet and located just by the lake so it is a super relaxing place to stay.

That we couldn’t stay longer!

great location and facility. staff very attentive and competent. rooms comfortable and elegant food excellent. i strongly recommend a dinner at orphelia - it is worth it!

nothing- one of the best hotels in ever stayed at

Beautiful decor and lake views. All the amenities and services you should expect from 5 star superior, great breakfast in lieu of buffet - hot food cooked on order and an etagere of mixed items plus baked goods. Orphelia restaurant was amazing food, service and decor too. Comp mini bar was also a nice treat even though we didn’t use it much, LOccitane products in the bathroom also a delight.

No iron or ironing board in room and a fee to get housekeeping to do it. Our friends had a coffee machine in their room but we didn’t. Towels are a bit thin for 5 star superior. Location is on the lake but it’s a decent walk in the cold from the old town - 10 mins or so. Parking a bit pricey too (23 euros a day), would have been nice if this was included in the room rate.

Extremely clean, great design, very thought through with lots of attention to details! Great location, not far from city center, right at the lake, not loud, not crowded. Spa was included in the price and was beyond our expectations! We are already booking our next stay!!!

Beautiful hotel in a good location. Easy walk in to the old town. Fab breakfast with plenty of choice. Staff were all very helpful and pleasant.

Nothing. Just a shame about the weather, but can’t blame them for that.

Everything! Fantastic staff, absolutely stunning hotel. Very tastefully designed/decorated and sitting on a piece of paradise.

The eggs Benedict was not so good. They were so good a year ago when we last stayed there but have to say the cooked food that came out of the kitchen this time at breakfast was not very nice. But everything else was delicious!

The breakfast was great. The hotel is very modern, clean and very well presented in all areas including the spa.

The parking onsite cost 28 Euros per day which seems expensive and the cost was not clear until we checked out.