This hotel is in a perfect location.you can walk everywhere! The hotel is very clean. The staff are very friendly and helpful. The room is adequate, the beds comfortable and has a good shower. Breakfast was excellent! Plenty of choice.

The location of the Mercure hotel is perfect. 4 mis walk from the station. Thus station then is only 30 mins to the airport. The hotel is just a few mins walk to the Marienplatz, which is tge main focul point of tge city. Close to all tge great bars and restaurants. Excellent breakfast. Good sized, clean room with free mini bar. Used the hotels free bikes to explore the city, which was great fun. Loved tgat the hotel gave you access to free tea and coffee through out tge day. Definitely stay here again.

Nothing, all perfect

The best part of our stay was the staff -- friendly, accommodating, and very helpful. The Altstadt location is great, though be sure to take the hotel's card with you to help taxi drivers. (We had a long and... inadvertent... tour of the city with a driver who didn't know the hotel.) The mini-bar is free and re-stocked daily -- a great perq, much appreciated. Breakfast was good.

Be aware that the hotel does not have handicap-accessible rooms. The showers, for example, require a significant (to us) step up. Though it's in excellent condition it's an older building, so while the elevator to our floor (the 4th) was good, there were still four steps to climb to get to our room. For most people this wouldn't be an issue at all.

The location is excellent. Right in the centre of Munich.Close to Marienplatz and the S-Bahn station. The main station is a 15-minute walk away. My room was spacious and well equipped. Absolutely clean. The mini-bar was filled every day with soft drinks. Breakfast buffet is excellent, to cater for all diets and tastes. The coffee machine can be used all day. The staff are friendly and very helpful. I have stayed at this hotel several times and can highly recommend it

Everything was fine. No complaints at all.

Great hotel located in the historic centre of Munich. Plenty of restaurants, bars and other amenities in the immediate area. Metro and overground station within easy walking distance, making getting around the city and to the airport very easy. Generous sized room, although the bathroom was a bit on the compact size, with minibar included consisting of alcoholic and soft beverages and water all replenished every day.

The hotel is located down a side street which during the day appears to very quiet but during the evening can get a bit noisy as it becomes a principal transit way for people out and about town in the evening. A minor compromise given the hotel's location.

Location, minibar is free, good breakfast

Beds are not super comfortable, for 1-2 nights it is ok, AC wasn’t working so even in winter with the heat was uncomfortable to sleep because it was hot and wasn’t able to regulate it

A comfortable and clean hotel in a fantastic central position, that was ideal for a weekend break. The breakfast was enjoyable and reasonably priced, and the free mini bar in the room was topped up each night. We enjoyed our stay and would come back to this hotel when next visiting Munich

That our holiday got cut short by a day due to a nationwide airport strike in Germany on our day of return, meaning we were moved to a flight 24-hours earlier, so lost a day of the holiday - not the hotels fault at all, but a shame as we were really enjoying our stay.

We were in Munich for the Christmas market, and the hotel was a short stroll away. The room was a little on the small side, with good modern amenities. Breakfast at the hotel is to die-for, you will want for nothing, and half empty trays are continually restocked by the friendly, efficient staff, and all food is very well prepared and presented, certainly worth getting out of bed for on those cold winter mornings.

Lack of snow. it would have been nice to see a small dusting of snow over trees and buildings. otherwise everything else was perfect.

The breakfast was an outstanding feast! Being from the states, we expected cereals, maybe an egg if lucky. This was over the top with eggs, pastries, assorted meats, cheeses, cereals, fruits, even salmon! It also had the best fresh squeezed orange juice I've ever had! Ours was included, but even at €20, it would be worth it. The location was outstanding. It was walkable to the city center (Ratskeller/Marianplatz), shops, restaurants, and the metro station to take you further. The rooms were a fine size and well-appointed when it came to necessities. We happened upon this hotel chain in Lisbon a few years ago and will now seek it out.

I cannot think of anything negative.

Location of hotel is perfect, breakfast was amazing. Front desk staff was very helpful. I needed ice for my sore knee and they gave me a gel pack to use instead of the ice. I was amazed at the foresight in offering such a service.

Rooms were nice but small for the price. Hallways were narrow and there was always a cleaning cart in the way. Help with bags would be nice, no offer was made to us when we arrived. We used the cart but there's stairs getting up to the room after exiting the lift. We had no real issues.