We loved everything! Alexandra is a wonderful person: helpful, cheerful, professional, and kind. The breakfast is superb, with high quality products and exceptional attention to detail, even in the table settings. The beds are incredibly comfortable, and the bedding and bathroom linens are high-quality. The rooms are extremely clean, spacious, and well-organized. All the furnishings are refined, every object has a story and you feel like you're entering a fairy tale. The parking next to the hotel is also very convenient. We really couldn't find a single flaw. It was a truly comfortable vacation.

The technology could be improved, but not essential for this type of vacation. The Wi-Fi works very well, but there are no smart TVs, and the international channels are limited.

This beautifully restored building is in a quiet back street near to the Old town and harbor, within walking distance to all the shops, restaurants and the bus station. We thoroughly enjoyed the quaintness of this unique guest house. In fact we were treated like very special guests and Andreas, the owner and his lovely helper Alex were the perfect hosts. The breakfast was amazing! It’s the little special touches that make all the difference. Our room was very comfortable and we had been upgraded so had a lovely out door terrace, perfect for relaxing in the summer heat. Andreas gave us much information about where to dine, places to visit and talked about the history of Chania. We will definitely be returning to ‘La Maison Ottomane’

Nothing negative to say

Smiling Alexandra (bookings/housekeeping) looked after us very well. Andreas (owner) was very hospitable, gave lots of helpful info and tips. A beautifully decorated suite in old-world Turkish style. Good breakfast with delicious omelettes and freshly baked pancakes a couple of mornings. The location is superb for walking around the old town and enjoying the sights, restaurants etc.

Bathroom facilities part of main bedroom - not a separate room with privacy. Basin in main bedroom and shower opens into bedroom directly, but nice and spacious. A narrow staircase up to bedroom area from lounge area and toilet downstairs - carrying suitcases up and down can be a challenge. Fresh pastries/bread could have been nice and a little cheese/cold meats for breakfast. We tried to get laundry done within 24 hours but wasn't possible on a Saturday. Access by car to hotel parking with very narrow roads requires careful manoeuvring (and small car).

We stayed in the "Junior Suite" for just one night, our first night in Crete after flying in to Chania airport. Everything was exceptional. The free private parking right by the property, the friendly relaxing welcome, the well equipped spacious room, the quiet but convenient location only minutes from the old harbour, the big comfortable bed, the exceptional breakfast. Alexandra and Andreas made us feel as though we were staying with friends. We certainly intend to return, but for longer next time.

Not a criticism of La Maison Ottomane, but first time visitors may find the route for the last couple of hundred metres to the property a challenge, especially if traffic is busy. The instructions Alexandra sends are good - take the time to read them carefully while looking at a streetmap! Look for the roadname Par. Kanevarou on a narrow road on your right, but don't turn into it: it becomes very narrow part way up. Turn up the next road, Kantanoleon, after the excavation site. Then a right and left put you back on Parodos Kanevarou, where you'll find the car parking area at the end on your right.

This is a gem! Very elegant, stylish and extremely comfortable- every small detail done beautifully. Crisp linen table cloths/ napkins, sheets/ pillowcases and extremely comfortable mattress. The decor and all the artefacts are amazing. Excellent breakfast and the service could not have been better- from arrival to departure nothing was too much trouble. Location could not be better-almost next to the ancient Minoan sites of the charming old town of Chania, yet 5 minute walk and you are at the sea/ shops/ bars/ restaurants. On top of all this is the real bonus of private parking! Very rare in the very busy old town. If you wish to have a break away from the soulless digital age and experience the alternative- stay here!

No negative aspects at all!

Superb location in the old town, tucked away in a quiet quarter. Only a few minutes walk from the old harbour and a 30 minute walk to the town beach. It is a converted old house, the duplex apartment we stayed in was beautifully furnished with lovely antiques and antique furniture. The linen and bedding was of the highest quality and the facilities equally so. The owner Andreas is a delightful chap as is Alexandra, they are both so helpful and kind they simply can’t do enough for you. The breakfasts were a positive feast! Our stay there was sublime.

There was nothing to dislike.

Very nice place, in a quiet area, despite in the middle of old town and very close to the port. Here you feel like in a home, not a hotel. The fact that there are only few rooms adds even more to the charm of the place. Everything is thought to please: high quality furniture, amenities, tableware, cosmeticsand so on. Very good parking place if you are coming with a car. Our room also had a nice terrace, which was very good for having a coffee in the early morning and a drink quietly in the evening. (by the way, Creta has its own "Vinsanto" called "Helios", made from Liatiko grapes, very nice). Now, if there is to give a second name, or to complete the name of this beautiful place, it should be "La maison ottoman beautifully cared of by Alexandra." Alexandra was amazing since the booking day, continuing with the arrival day and until the moment we left. So many details to reach the address, all type of informations, basically you cannot miss it unless you really want it. And the breakfast! Wow! This was a culinary trip in itself. So many flavours, and stories behind. Our palates were spoiled in the two mornings...Thank you! To conclude: Thank you Alexandra! And congratulations to you and all taking care of this place! Until we meet again!

Mainly that we stayed only 2 nights :) We prefer harder matresses, but this is a personal taste matter, I know many people prefer softer. And we slept well anyway :)

Much more like a fancy B & B than a hotel, the property is located up the street from an important Minoan archaeological site and just a few streets from the old harbor. The owner and staff are friendly, welcoming and accommodating. The furnishings and breakfast place settings are all antiques. And the breakfast itself is outstanding. Parking too!! Highly recommend!

Be aware that two of the units require step-climbing so if that’s an issue, ask for the room on the ground floor

Everything!!!! Spotlessly clean. Location to both ends of the harbour was ideal. Nothing was too much trouble, always going that extra mile. The little touches such as the teapot in our room and the raki with honey in a decanter. The breakfast was delicious with Alexandra always bringing out different things each day to try but our personal favourite was the kumquat syrup on the yoghurt!!! Andreas was always ready with help and advice and answered our many questions about the traditions and every day life of Crete. Lovely hosts.

Absolutely nothing!!

We couldn't have received a warmer welcome, Andrea and Alexandra are the perfect hosts and the breakfasts are delicious. The room was beautiful decorated with lovely antiques and the bed comfortable. The room was spotlessly clean with plenty of complimentary, good quality toiletries. The location is perfect, in a quiet spot just a short walk from the old town. Would definitely return.

There was nothing we could find that we didn't like. The room didn't have a view but it certainly didn't spoil our visit.