The property is a wonderful traditional home with so much interesting family history. Alex told us about his grandfather’s experience during the war. The house is within walking distance of two beaches and there are fascinating archaeological sites in the immediate area with current continuing excavations in progress. Great choice of low cost high quality food and restaurant. The harbour has a vibrant bustling atmosphere.

The house we booked had a steeper staircase between ground and upper floor than we’d anticipated. Alex on greeting us at reception and recognising that the stairs might present difficulty, (before showing us inside the house) suggested he could relocate us into one of his more suitable properties… but we liked the house so much that we chose to manage the stairs with care. So this isn’t a negative comment about the house but more to do with personal capabilities. The owner was available to help with any request and the cleaning staff were extremely pleasant.

Location is great - its very close to the happening places in Chania. Its a nice 3-storey house, which is great for families. If you are having a car, the place has a good parking slot, which is a boon in the narrow downtown area. And the best part is the host Alex, who is a fantastic person. He is very helpful, always available and super friendly.

WiFi is a bit slow & patchy but considering that we were on a vacation, it wasn't a factor for us. Like many houses in Europe, wooden flooring is creaky and walls are not sound proof at all, making the smallest sound travel across the entire apartment.

Very friendly and family atmosphere when we stayed 3 nights in this place, the host Alex owner of the property made us feel welcomed and looked after us throughout our stay with his local knowledge. Also his recommendation for Cretan traditional food is delicious, we stayed in superior apartment: very quiet and peaceful in the city with beautiful looking patio. The location is key to this property everything you needed in just few minutes away. Please keep up the great work and hospitality

Nothing

We recently had the pleasure of staying at Kasteli Suites for four nights in the Economy Studio and it was an experience to remember. While the apartment itself was charming and steeped in traditional Cretan decor, it was the hospitality that truly made our stay unique. The host went above and beyond to ensure our every need was met, from the moment we arrived until the day we left. It’s clear that when the owner is directly involved, you can expect a level of care and attention that truly elevates your stay. The host’s dedication to making us feel welcome and comfortable was the heart and soul of our experience. Kasteli Suites is perfectly located in the heart of Chania, just a short walk from the vibrant Venetian port. We highly recommend exploring the area on foot as the central location makes it easy to access everything without the need for a car. The apartment's traditional decor offers a nostalgic glimpse into Crete’s past, though some of the furniture and appliances show their age. While this adds to the rustic charm, it does come with a few quirks-like creaky doors and a bathroom door that occasionally gets stuck. One aspect to be mindful of is the noise level. As the building is not soundproofed, early risers might find themselves awakened by the sounds of daily activity around 7 a.m., which may impact light sleepers. Overall, despite these minor inconveniences, our stay was still incredibly enjoyable thanks to the outstanding hospitality and the unbeatable location.

We were in the two bedroom house. It was traditional and very charming. We had a warm welcome on arrival. The courtyard was beautiful and shaded. Most of all the location was perfect - very quiet cul de sac but just a few minutes walk from the heart of Chania old town and the harbour. It is also the centre of archeological finds on Crete!

It is a historic property. The stairs are therefore very steep which weren’t an issue for us, but the 2-bed house option is probably not the property for anyone with mobility problems/young children. Charming though!

Superb location and really wonderful hosts. Private car parking, very quiet and peaceful with ancient ruins surrounding us (in the old town). Also a washing machine - a big plus. Hosts also kindly loaded the fridge with beer coke wine. So kind. Apartment was fantastic for 5 of us travelling - thank you so much - we hope to return one day!

Nothing - everything was perfect!

Alex is a great host. He made sure we had everything we needed, he was great at communicating in advance, he met us at the parking, which he had reserved for us, he helped us order a taxi to the airport, and he even sent us some clothes we forgot in the house. House was charming. The area is quiet, but not more than a few minutes by foot away from the old harbour.

Everything at Kastelli Suites was perfect and considered — the location, the historical building immaculately appointed with all you need for a comfortable stay, and most importantly the helpful, friendly and attentive host, Alex.

There was nothing we didn’t like.

Excellent location with immediate access to downtown (Old Town) Chania. Everything kept clean and fresh daily. Attentive and friendly hosts.

Some key kitchen utensils like toaster and frying pan would have been helpful, although in fairness we were out mostly because of the spectacular food options locally. Some old/odd furniture providing opportunities for stubbed toes.

Excellently situated in old town Chania, good and generous hosts, modern facilities with a fantastic balcony like an outside room to have breakfasts and evening chats on. Nice inner yard with friendly cats and a beautiful lemon tree.

No particular complaints.