Gina and the team were the best thing about our stay. To be greeted like friends from the moment we arrived, the hospitality, the recommendation, we felt like it was a home away from a home. The room was clean and spacious, clearly updated recently to a very high standard. Air con was needed and worked easily. Coffee making facilities were perfect with decent coffee too! A working fridge with chilled water bottles topped up daily. The most comfortable bed with super pillows. The location...just wow!! I literally could talk about this place all day. What a gem right in the heart of the old town. Would 10000% recommend staying here.

Only downside was no pool/plunge but we knew this when booking.

The staff, so welcoming and really made our stay. Great recommendations about places to eat and visit. The location is amazing and felt great to be in the heart of this charming town. Highly recommend!

We didn’t have a Seaview - we chose a room with bedding configuration that suited us so we missed out on that. It didn’t affect our stay though and we spent a lot of time admiring the view at the restaurants (which are very close and sooo many to chose from) would happily book the same room again when we come back next time

First, a huge thanks to Manos, Gina, Valeria and the lovely housekeepers for making our stay at Amphritite so special. From the brilliant recommendations for places to eat to the attention to detail in the quality, cleanliness and comfort of the rooms and the provision of beach towels and an umbrella for a day on the beach. Our room had a balcony with amazing views across the old Venetian harbour, not that we spent much time in it as we were too busy enjoying all the culinary delights that Chania has to offer. We didn't have a car as everything we needed for a relaxing week was within walking distance - a stone's throw from a wide range of eateries on the waterfront and a 20 minute stroll to Nea Chora beach.

That we couldn't stay for longer

We stayed here our last 2 days on Crete. What can we tell you about this hotel, what other people didnt? Nice hotel? YES! Great location? YES! Comfortable? YES! Stunning view on the harbour & sunset? YES YES YES!!! but in our opinion what makes this hotel special are there people who worked there!! Starting with the owner (we are so sorry,but we forgot your name). So friendly, so polite, gave us recommendation for restaurant, we had a short and nice chat. Valeria: So friendly&helpful, she helped us when we arrived, told us everything we need to know, what to do. Gina, Gina, Gina,...what a beautiful soul you are!! So friendly, so helpful, always smiling. There english is also very very good. We would comeback just because of them. Thank you guys soo much!!

Can get a bit noisy, but at 10 in the morning, everyone is awake right?

Lovely hotel walkable to everything in chania. Staff was so generous with recommendations and taking care of all our needs. I can't imagine a better place to stay in chania!

Hospitality at its best! The staff are incredibly kind, smiling, and genuinely attentive; the best client service I’ve ever experienced. They go above and beyond to make your stay perfect. The location is ideal, right in the heart of Chania, close to everything. The sea view room is truly worth it, but the room with the private jacuzzi is also very pleasant and perfect for relaxing. There’s no breakfast or restaurant on site, but the staff gladly recommend the best places nearby. They also provide beach towels and umbrellas, which is a great extra touch. Excellent value for money. I’d come back in a heartbeat. Thank you again for your outstanding kindness!

Stayed for my birthday holiday with boyfriend. The hotel is right at the heart of Chania by the Old Ventian harbor so restaurants and shops were just a walking distance. We also like that we could see the lighthouse from the balcony in the second floor. I bet it would be lovely to just sit outside with a drink and watch the sunset especially in the summer months! The staff were also welcoming (they prepared some flowers and a bottle of champagne🍾🥂 on our first night) and very helpful with restaurant recommendations especially with authentic Greek food. The room overall is very functional and clean. The lady who comes and cleans everyday is very tidy as well so we always love coming back to our clean and tidy room after a long day of outside. The staff were flexible and was quick in their response when I forgot to give the hotel keys after checkout and were already in the airport. They had someone to pick them up from the airport and we did not have to stress about fees or going back etc😊 Overall, smooth and relaxing stay! It helped that we were there just before the peak season!

Hard to park near the hotel if you come back late at night. Though a close car park is about 10 mins walk from the hotel.

The hotel is under new ownership and we could not have found a kinder and more helpful host in Manos. We arrived very early in the morning and Manos came to receive us outside reception hours. We were able to check in earlier than the normal check-in time and were even given a room upgrade. Manos made sure we had everything we needed at all times. He offered his advice on where best to rent a car, what places to visit, which restaurants to eat at etc. Our room was newly renovated and had all we needed, the bed was very comfortable. We had an excellent stay and it was wonderful to experience such expert and genuine hospitality.

Nothing

Beautiful room, amazing location and views. The staff are wonderful, helpful and welcoming. Had a wonderful stay!

Beautiful room with terrace, great view and location. Amenities and bed were clean and comfortable. The staff was extremely helpful, warm and friendly, and eager to offer recommendations on excursions and restaurants. Nothing seemed a bother. Will be back again.

Maybe some glassware and basic cutlery in the room, for example, wine glasses and small platters and knife for having a glass of wine and cheese on the beautiful terrace. Although, really, it's not too big a deal as there are plenty of bars/taverns around.