Very modern room in new trends. It has two areas separated by furniture, one with a couch and a small cozy table and the other one is the bedroom, each area with a smart TV. Ten different lights can be switched by a remote control and change the atmosphere in the room. Bathroom with a modern big floor tiles and wall tiles, walk-in shower. Location 5 to 10 min walk to the old town, 2 min walk to the bus station, 2 restaurants, a McDonald, for breakfast, a supermarket in the area. Mary our host from the front desk and guardian angel help us to rent the car and give us information about beaches, cities, beautiful places to visit because we were for the very firs time in Crete. Being in the middle of the north coast of island we were able to visit Heraklion, Chania, Rethymno, Balos Beach, Gramvousa Island, Psaromoura Beach, Vai Palm Beach

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The decor and room layout was brilliant. Such a clever introduction to Minoan design with the backlit panel reproductions from Knossos Palace paintings. The staff were exceptionally welcoming and friendly, and more than happy to be of assistance. Thanks particularly to Mary for her diligence in ensuring our stay was trouble-free. Having an allocated parking space was pure gold! Parking throughout Crete is a problem, and Heraklion is no exception. Lavris City Suites deserves credit for enabling its guests to park so easily. 😊

There was a bit of traffic noise, particularly from young drivers' cars with music blaring and windows open. It was a Saturday night, however, so to be expected!

We stayed four restful nights in a suite. Very friendly and responsive staff, especially Mary who tirelessly answered our questions and tried to get us a last-minute booking at Peskesi. We loved the very comfortable beds (we could have slept in every day!) and olive oil-based toiletries. Great location - short, uphill walk to the center (national museum, restaurants, shopping). Superb breakfast served in the room. For a quick bite, there are fast food restaurants and a supermarket next door. Free parking right in front.

I love that we can open the windows for fresh air but as the hotel is on a main road it can get noisy from traffic and youngsters with loud cars. Not a problem with windows closed.

The hotel was much better than we expected, and Mary (we think that was her name) was AMAZING. We let her know were on our way, and she looked for us and called us when she saw us drive by her (we went too quickly past where the car could park). She went out of her way to find a local village for us to attend a small festival. We could not find one, but she did! She made sure we had the directions and information. Our daughter was incredibly happy because she got to dance with the locals. The room was super cool looking and was perfect for three of us. It was clean, and the water pressure was great. The location is within walking distance (10 - 15 minutes) of the archeological museum and the main shopping area (though it's not quick if you have trouble walking because there is a mild hill to go up). There were even places to sit and read in the hallway near the room. We loved this hotel and would definitely here again if we visit Crete.

Absolutely nothing was wrong.

Very beautiful room, luxurious. Amazing comfortable bed. Clean. Friendly staff. Close to the port.

- the view of the room (attached picture). They should specify this view so that when you take the decision to book this room you know all that you get. - it was nice having breakfast in the room, but to be honest we didn’t feel it was worth it 40 euros (because of the quality and freshness of ingredients). We ate nicer breakfasts in other places and they didn’t cost this price . All in all, the breakfast was good, but overpriced. - in some moments it can get a little noisy because the hotel is close to the big street. This happens for motorcycles going with high speed that are very loud, not for regular traffic.

We enjoyed our short stay at the Lavris Hotel. From the moment we walked in Mary was warm and welcoming. The hotel is probably one of my favorite hotels we stayed at in Crete. The bed was so comfortable, and the bathroom was clean. Easy parking outside. The room was lovely and beautifully decorated. We appreciate that she was able to accommodate us to check in a little early since we arrived early. The place is walking distance to restaurants and shops. Overall, I would definitely stay at Lavris if we ever come back. Thank you!

The hotel staff were super friendly and communicative, check-in and checkout were a breeze and the room itself was spacious, comfortable and clean. The location is quite central in downtown and walkable everywhere, but with easy access to the airport by car or public transportation, making it an ideal choice for a night after or before a flight. Also, we loved the convenience of a free parking spot right at the entrance. Overall it's a good option for short city stays.

It's a small thing, but the toilet in the suite cannot tolerate paper, meaning all used toilet paper should be thrown in a can. Guests are even warned that they'd be required to pay for a plumber's service should they cause a blockage. Luckily we had no such issues on our one night stay. I understand it's an old building with infrastructure issues but as a guest that's pretty awkward.

Everything was perfect for our stay in Heraklion of 2 days. The hotel is very well located, easily accessible from the airport, in front of a bus stop for Knossos and at a 5/10 min walk of the archeological museum and old city center. The room was very comfortable, clean, spacious and well sound-proofed which is appreciable given the hotel is on a busy street. The breakfast served in our room is excellent, with Cretean specialties, fresh and savory local products, and daily updates. The hotel also took note of our food allergies, which is much appreciated. But what made our stay special was the warm and friendly welcome of our hosts Dimitris, Mary and Miltos. They were very accommodating with our luggage on the last day. A special thanks to them for sharing recommendations of their personal favorites of restaurants and places to visit in the region, we really felt welcomed like guests in their home and not just customers of a service. We will definitely be back!

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We were met by Mary who was very efficient and friendly with lots of information as we checked in. She sent us a greeting message and email to confirm our booking before we arrived. The room size was perfect for our needs with a good size fridge and wardrobe space. The room had interesting decor and was light and bright. The ensuite was beautiful and very practical with comfort towels. The view was a street view. The location was 10 minutes walk from the old city and the ancient harbour.

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Perfect location, walking distance to ferry port, bus station, restaurants and old town. You cannot ask for better location (which is why I chose the hotel twice!). The hotel is very new, with modern facilities and decor. Very comfortable, clean and quiet in spite being on a busy street. Geia who was welcoming us was super nice and helpful. No need to look any further.