parking lot - free spot (1st come 1 st serve) - parking service -> great checkin early (half past 1 pm) - no problem -> great checkout fast , could keep parking lot after checkout -> great staff - always friendly and fast -> great room - realy beautiful No. 320 sorrily the shower wall (glass) seems to be leaky on the lower edge (to the ground) -> great pool on roof - sun worn but a great location with view over all Heraclion -> good (not great cause of sunworn and not very spacy pool)

thats not hotel specific! - Airport is only 3,5 km away (east) of towncenter - and planes starting in direction to town (W). So you got a lot of noise of starting planes all over Heraclion all day during season. At least at night (late) the airpoirt seems to be closed.

The breakfast had a good selection with an egg station . I particularly liked the varieties of bread, yoghurt and fruits. Also the natural honeycomb was a nice touch. The service staff was polite and remember you after the first morning. In terms of location , the immediate area outside of the hotel looks a bit depressing. No shops of any kind. However if you venture just a few minutes out, you’ll find everything, nice shops , stylish cafes and also the Heraklion archaeological museum is just around the corner

Everything was fine , except the outdoor pool on the roof could do with some umbrellas and cabanas and maybe a few plants . Feels vacant and univiting . Also the lifts to the rooms is too tiny for a 5 stars hotel . The sign in the lifts says it can fit 7 persons but it’s unrealistic to say the least. I’ve seen the staff not going in when they see 2 or 3 guests inside so as not to cramp the place .

We stayed one night after some days in Chania and before catching our next ferry from the nearby port. It was our second time staying in the hotel. The room was comfortable. Tried out the rooftop pool deck this time late in the afternoon to cool off, simple styling and quite popular on a hot day. Again, the staff were lovely and we enjoyed the included buffet brekky. We knew to walk 5-10min into the city centre to get dinner and a fun vibe.

The streets immediately close to the hotel are not very busy and don’t have many restaurants or other shops for guests. But use Google Maps and walk just 5-10min for food and shopping.

We arrived by ferry at the port and were picking up a rental car the next morning to drive to Chania. We were upgraded free of charge to a junior suite which was much larger room than the one we’d booked and felt luxurious. The included buffet breakfast was lovely and the staff are super friendly and helpful. The location is a 10 or so minute walk up hill from the SeaJets ferry at the port and about 5-10 minute walk from the restaurants in the town centre.

First impressions were that the immediate streets did not have many restaurants, but use Google Maps and keep walking 5-10 minutes to the city restaurants… trust me it’s worth it!

In absolutely first class position for access to the main eating, strolling, shopping area. Also for access to hop on- hop off buses. Breakfast was excellent, with good choices and very helpful staff. One point; I dislike cream in my tea and coffee so if small jugs could be available to get some milk, would be helpful. Would choose this hotel again if we return to Crete

Hotel is directly under outgoing flight path. We had a room with balcony overlooking the harbour; unfortunately it also overlooks a small park used for walking dogs so peace and quiet were often interrupted by barking, yapping and at times fighting dogs, Not the fault of the hotel, but still a problem worth mentioning

I loved the common areas. They were spacious, friendly and nicely decorated. The cafe/bar area with view to the see, the calm patio and the swimming pool in the terrace with 360 view of the city and the sea felt peace and quiet. The room was very comfortable and impeccably clean. The free water in the room and the coffee were very welcome. Everybody was super polite and discrete. The breakfast was fabulous ! A large variety of local dishes. I really enjoyed the fruits. The coffee was excellent. The location is very good, in 2 minutes walk you are in the touristic city center.

I did not like the view from the room which was facing heraklion city. The swimming pool was rather small.

Excellent choices for breakfast and outside seating. The bar offers food service throughout the day. We had a wonderful bowl of soup and Greek salad one evening, which was nice not having to wait for the 7pm dinner or go out in the rain. Bed was very comfortable, and the staff were very helpful and friendly.

It was always noisy on our balcony. A school, park, and basketball court are all nearby and you could hear people at all hours of the day and night. We couldn't leave our balcony door open at night without wearing earplugs. Probably a very common thing in a big city, but we live in a quiet neighborhood and aren't used to the noise.

Great and varied breakfast, tasty options, loved the honeycomb and the nuts soaked in honey. Loved the rooftop pool which was quite small but there was always sunbeds available when we used it. Staff were lovely, very friendly and service minded. Hotel located near the Venitian port and close to the old town district, lots of great restaurants and eateries close by. Close to bus station and airport.

Nothing to fault here, apart from the room being quite small for an 8 night stay.

The staff were really friendly and helpful. The location was good and accessible to town..9min walk. The pool and breakfast was good.

The room (number 10)we received was so tiny for a couple,you couldn’t swing a cat in it as the saying goes.Nowhere to put your bags so we had to tread over them all the time.You could only have one person move around the room at a time and the balcony….why have it as you couldn’t move on it. The paper cup for tea/coffee a definite no no along with the plastic glass. Sorry but I couldn’t recommend this property to stay at.

The hotel and room itself were nice, clean and provided everything you need for relaxed stay. We chose this accomodation for 1 night to be able to leave comfortably for the airport after Crete holidays. As we travelled with a child, it was pleasant that the room was ready a bit sooner than expected. The rooftop swimming pool with Heraklion view is beautiful and you can enjoy your meals and drinks. Taxi service was very good and quick, too.