We've just spent 3 nights staying at Hotel Ideon and were sad to leave. The photos do not lie - it's been recently refurbished and it's a stylistically modern and well designed hotel. I had slight concerns that it was only rated 3 stars and never having been to Greece, I did not know what the standards were but I did not need to worry in the slightest. I definitely felt that Hotel Ideon was giving 4 star vibes. The staff were all lovely and friendly, the bed was comfortable, the shower was powerful, a good breakfast was offered every morning and the location in the Old Town was perfect for us. I loved exploring the shops and restaurants in the Old Town and it's right on the harbour front so we had a fantastic sea view from our room and there were lovely restaurants all around us including across the road right next to the sea. The pool is also nice to have as an option for a dip after a hot day exploring the town. If you're looking for a good base to explore Rethymno I can highly recommend Hotel Ideon.

Nothing, it suited us perfectly. Just bear in mind that Rethymno beach is quite a trek away from the hotel - roughly 20 minutes on foot but it's a nice scenic walk along the sea front.

We had the pleasure of staying at this incredible hotel for six days, and it quickly became one of the best places we've ever stayed. Although we had a slight misunderstanding with our room at the beginning, it was resolved immediately by the exceptionally friendly staff. Their promptness and willingness to help made all the difference. The restaurant service here is on another level. They truly treated us like royalty, and we were especially impressed by Kula and the restaurant manager—these two are absolute stars of the hotel! Their warm hospitality and attention to detail made every meal an experience to remember. Speaking of meals, the breakfast was fantastic, so much so that we decided to have dinners there as well. Each evening offered something new, with a delightful mix of Greek and continental dishes that kept things interesting and delicious. The pool was another highlight—a true gem. It was spacious enough for swimming and lounging, making it the perfect spot to unwind after a day of exploring. Honestly, this hotel should be rated 5 stars, not just 3. The only minor issue we encountered was with the fresh towels. We had to request them from the reception each evening, which was a bit inconvenient. But honestly, this was just a small hiccup in an otherwise flawless stay. Overall, we were thoroughly impressed and would highly recommend this hotel to anyone looking for a top-notch experience.

The only minor issue we encountered was with the fresh towels. We had to request them from the reception each evening, which was a bit inconvenient. But honestly, this was just a small hiccup in an otherwise flawless stay.

The location was fantastic! You could easily walk to the harbor, city center, and the Fortezza. We had a car, which made it super convenient to reach beautiful beaches, all within a 15-minute drive from the hotel. The breakfast was good - not exceptional, but decent enough. Overall, the hotel was very nice, with friendly staff, and the location was definitely the highlight!

One of my favourite aspects was definitely the sea view from our room. However, I have to admit it was quite noisy at night. Since the bar is located outside and we were on the first floor, even with the windows closed, the noise was a bit disruptive.

My room was very nice. However in the bathroom there was a high step upto the wash basin and toilet. That could have been dangerous at night going to the toilet as water came out from the shower near the step when I was having a shower. Also if the person staying in the room had mobility problems they could find that step very difficult. But the room was very nice with a balcony too. And all the fitting were new. The door to the bathroom didn't shut though but I was on my own so it didn't matter. The location is perfect for the hotel and the staff were really helpful. Breakfast was excellent.

The step would be dangerous in the bathroom leading upto the toilet and wash basin.

The hotel is perfectly located by the shore at the historic city, which was great for us. It has a sweet pool that the kids love and a relaxed atmosphere. We loved how cozy the place was and that you can both enjoy the city and spend lazy days by the pool. We were in Rethymno for three weeks (in several hotels) and we loved this hotel so much that we returned there for a second stay. There’s also a very nice snack bar with fun cocktails and good food as well. Family rooms (we were in two on separate stays) were spacious and has good internet (we were also working).

Rooms are a bit dark and require better lighting Kitchen is not really practical for cooking (just don’t count on it)

We stayed here for a week at the end of April. The hotel has been renovated tastefully - the lobby, restaurant, bar and the rooms look good. We had a sea facing room on the 3rd floor - the room was quite spacious and everything worked well. Especially liked the new digital controls (instead of switches) to control the light/airco etc. The beds were very comfortable as well. The staff are super helpful and friendly, always going the extra mile to help. The location is the USP of this hotel - it's right on the edge of the old town, so you get the convenience of being near the old town without the associated hustle and bustle. There's a huge parking lot right opposite, the hotel rents a few parking spots there. Overall, super convenient, considering how difficult it can be to get secure parking near the old town. Rethymno itself is beautiful town - we found it to have the right mix of old world charm and amneties. Plenty of good places to eat, and the beach is quite good - something that Heraklion or Chania misses out on. There're a couple water sports places as well (Ikarus is one), they do parasailing and other water sports for a reasonable fee.

We booked the hotel at the last minute and they were able to accommodate our request for twin. The hotel is in an excellent location right on the water in the old town. The rooms are modern well equipped and clean. There is a pool on site and the breakfast was excellent.

Parking is an issue in Rethymno like most old towns. Beware the free parking info as what it means is free parking on the street if you are fortunate to get one. We were but could imagine high season it would be a big issue. Paid parking available near the hotel.

As a family of 4 (2 kids) we enjoyed both the accomodation and facilities offered, particularly the pool and bar/restaurant. Having breakfast in the morning took the hassle out of feeding the young ones, contributing to a more relaxed experience. The rooms inside are decorated to replicate traditional Cretan style, adding to the authentic experience. The quality of the food at the hotel restaurant is superb and reasonably priced. We were served by Stefania on three occasions, who was friendly and professional, contributing positively to our overall experience. Overall, all the staff were professional and accomodating, both those at reception and in the dining room. Finally, the hotel’s central location made an exploration of the old town’s attractions achievable with two children. We highly recommend Hotel Ideon and would stay here again in the future.

Location was excellent & very convenient for restaurants, the fortress, shopping, walk to the lighthouse. View from the room was awesome. Had a private balcony. Paid car park was very convenient. Good housekeeping. Breakfast was good too, nice places to sit in common areas. Baggage facility.

Everything was great! Would have appreciated bottled drinking water in the room. And tea, coffee .

Clean modern room, great a/c, comfy double bed (not two singles pushed together), and the staff were very nice.

They gave me the wrong room. I booked a sea view room but I got a no view room, just of a staircase. I only booked this hotel for the sea view room so that was disappointing. The room I was given was also next to the elevator. Any time the elevator was used the room had a buzzing sound - this is very disruptive in the mornings mostly. The hotel staff told me I could switch room the next day to the sea view (which I booked) for an extra fee, which was disappointing. I recommend confirming your room with the property before arriving and making sure you are not near the elevator, because it will disturb your sleep. The hotel should fix their ads also so it's not misleading.