Everything about the pink coco was amazing ! The service, the staff, the look of the hotel, the food, the spa the cleanliness & all the little extra surprises were so lovely! I was made to feel so comfortable and they even checked in on me by text when the weather was really bad one evening. Little things go along way :) The hotel also smells amazing 🤩 almost smells pink haha . Breakfast great and so much choice . I literally couldn’t fault this hotel and would class it more like a 5 star ! Also had the best massage ever here ( on my last night unfortunately) otherwise I would have had more! I’ve had about 15 massages on my month long trip and this was by far the best! I think the lovely therapists name was Nunung . Everything at the whole hotel is so reasonably priced too! And the most amazing sunsets !! I would go back in a heartbeat ! The best memories and the best end to my trip I could ever have imagined 🥰

Nothing

Very cozy hotel with modern rooms, great location and excellent client service! The workers are very caring and flexible for you to have the smoothest stay possible. The swimming pool is big and illuminated at night. They have a small library so I could even borrow a book to read during my stay. I had a massage and it was very great; the atmosphere as well as the quality. I would come again!

As much as I likedthe hotel, I wasn’t huge fan of the restaurant … It was okay, really depends on what you want (I loved the pink hummus and homemade bread and jam, but not so much the tiramisu, and the English muffin was dry) so I often went out for food. I would come again!

clean, staff was amazing, very good food, very nice facilites, awesome massage, beach view was beautiful

It is a long walk from the harbor with luggage, and the horse situation is horrid. The hotel needs to work with the horse owners (since this is your only way with luggage and yourself to get to the hotel). weight limits in carts! water for the horses! be humane. There has to be another way to get luggage to the hotel and large people to Pinkcoco. Maybe people pulling carts on bicycles? Be progressive.

The hotel is beautiful and very well decorated. Lots of places to relax including the beautiful pool, oceanside bean bags and beach beds and a nice restaurant overlooking the ocean. The beach is especially great for sunsets. The staff is very welcoming and constantly check in with you. They leave notes and cookies in your room and come around offering free snacks during the day at times. Jan the customer service manager is really great and even gave us free massages as we stayed with the hotel for 10 nights

The hotel is located on the west side of the island which is not great for swimming and snorkeling as there is no sea life and you can't swim during low tide. The east side is much better with reefs and turtle spotting (about a 25 min walk from the hotel). The west side is great for sunsets though.

I can not describe just how good the service and the hotel was. The people were insanely friendly and always ready to help, there wasn’t a second of doubt they would compensate for anything. The food was good, the atmosphere was magnificent, it felt like a little heaven. I can’t praise this place enough for couples who want to have a getaway. The room was always clean and comfortable, the TV had Netflix, the bath in the room was super comfortable, the massage was very relaxing, everything in this hotel down to the place and the people was amazing, me and my husband couldn’t have chosen a better Honeymoon spot!

A little issue happened with water in the shower on one of the days, however it was very quickly fixed and the hotel personnel gave us a free massage + a free private bath with flowers, champagne and chocolate covered fruits as compensation! It was great and only a little issue which is completely expected to have on a remote island.

Excellent Hotel with Outstanding Service! We had an unforgettable stay at this hotel! The service was exceptional, and we want to give special thanks to Widia and Jan, who went above and beyond to make our experience truly special. Their warmth and attention to detail made us feel so welcome. The pool area was stunning and perfect for relaxation, while the rooms were spotless, modern, and incredibly comfortable. One of the highlights was the breathtaking sunset views—absolutely magical and a must-see! The food was delicious, offering a variety of high-quality options that we thoroughly enjoyed. Additionally, the small surprises from the hotel staff throughout our stay added a personal and thoughtful touch that we truly appreciated. This place exceeded all our expectations, and we can’t wait to come back. Highly recommended!

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Hotel is honestly and truly the most amazing one I have ever stayed at and that is not only because the Hotel itself is incredible, the food is amazing, the massage is the best and the rooms are wonderful clean and cosy but what makes this hotel truly stand out like no other are the people that work there and how they make you feel like you are the most valuable customer ever♥️. They are so incredibly caring and have lots of lovely surprises ready for their guests. They helped me suprise my friend for her birthday and even organised a cake for her and decorated the whole room. The rooms at cleaned twice a day and the afternoon crew puts out the pyjamas and slippers and writes a cute little quote on the mirrors as well as leaving a sweet on the pillow .. I mean seriously how awesome is that! I could go on and on but I will just say it was a wonderful time we had and I would like to specially thank Laurena and May for their wonderful service . I will be back for sure!!

Nothing everything was perfect!!!

Absolutely everything. From the Little surprises offered throughout the day - including the messages handwritten on the bathroom mirror to face masks hidden in the fridge. To the fabulousness of the pink decor, the beachside dining, and tastefully decorated rooms. But above all it was the amazing Lorena, Jan and the whole team who just buzzed with happiness, professionalism and joy that made my stay. I don’t think I’ve ever felt so happy and “at home” in a holiday hotel. I’m already working out how I can rebook…. Thank you for making my friends and my trip to Gili such a memorable and smile-filled experience!

Having to leave. I’m still in denial

Wow! What an incredible stay at Pink Coco. I have to admit, I was a bit worried it would be cliche, but I was so wrong. To begin with, the staff were amazing and so accommodating. They went above and beyond to ensure we were happy, always giving out little surprises throughout the trip. They would bring little treats by the pool, leave cookies on your bed at night, and even had free ice cream for all guests. The room was big, and the bathroom was lush. I loved the shower and the ice-cold air conditioning. The bed was comfy and the room itself was super stylish with modern touches. I LOVED the matching pyjamas as well. The location is amazing, with easy access to the beach. You can also hire a bike to ride around the island. We also had breakfast included in our stay, and were blown away by the quality and quantity of dishes available. Overall, staying at Pink CoCo was a real highlight for us and I would highly recommend staying here. 💗💗

Wow what an amazing experience pink coco is!! We thoroughly enjoyed our too brief visit here, we could have stayed for a lot longer! Jan is so welcoming and friendly and puts smiles on everyone’s faces with little surprises throughout the day that makes you feel very pampered and happy!! The accommodation is so cosy and cute, we loved all the pink touches! The pool is wonderful! And it’s right on the most beautiful beach, and the food is great. Thank you to Angga for making us laugh on our last night there! There’s nothing bad I could say about pink coco it’s absolutely fabulous, thank you all for your kindness and for giving us an amazing Gili Air experience!! Kind regards from Miss Gemma and Miss Laura