Loved the location and the staff were so friendly and helpful. The bed was a little hard for our liking but that’s just personal choice. The air conditioning was good but struggled on the very humid days and nights. The pool area was good it’s just a shame that selfish guest get out there early in the morning and put their towels down to reserve shady spots then don’t even sit there for half the time. Perhaps staff could walk by and remove after two hours if not used. Then other guests get a chance.

Lovely hotel with very accommodating and friendly management and staff, who went out of their way to look after us. The rooms were big and clean with a delicious breakfast options. The grounds and pool are lovely and well maintained. The WiFi throughout the hotel worked well. Located within walking distance to some great restaurants and the beautiful Sanur beach. We are already planning our next stay.

I can’t think of anything I didn’t like. I just might mention some of the rooms are upstairs and if you can’t manage stairs then contact the hotel prior to booking and they will do their best to accommodate down stairs rooms.

Great location. Very comfortable beds

Very unsafe around pool, needs to be flat for us oldies. Need a few more day beds . Cold showers a few nights .

had room number 1 ground floor overlooking the swimming pool loved the room good location

not very good water pressure. no room safe

Balinese style older hotel in lovely grounds, with a small but adequate pool. The hotel has no food options itself, but is an excellent location for restaurants, spas, shops, and beach. The staff are friendly and happy, the front desk/reception always helpful.

Low water pressure in sink and bath, Shower is in-bath and there is no handrail - easy to slip. No shower curtain, so tiled floor is wet near the shower head - another slip risk. No soap/handwash provided, but a low-price hotel obviously has to keep costs down. Some of the pillows smell and need washing or replacing, The balcony wall is only knee height. Note that the hotel has no lift, 18 stairs to first floor and 38 stairs to second floor (which didn't bother me but could be an issue for some, if so then book a ground floor room).

Loved the location So close to beach easy 5min stroll to beach and I am old and slow The staff are brilliant I do need to do a extra special heartfelt thankyou to beautiful Eka. Eka always had the biggest most beautiful smile on her gorgeous face. She was extremely friendly and ready to help in anyway she could. She even accomodated by late morning get ups lol. The rooms are exceptionally clean with comfortable beds and the whitest crispect sheets I have ever slept in The air conditioning g worked extremely well and most times roo kept cool even when air con was off The pool is nice and clean however is a bit on warm side which is fairly standard in Bali so no biggie There were always avail lounges and on rare occasion there were not any spares bean bag chairs were put out

Nothing all was good

The room was way more spacious than I expected and the view was STUNNING! I was looking straight out to the garden and temple area, I swear I spent half my trip just sitting on the balcony, drinking tea, feeling immense peace and staring out at the view! The pool was also beautiful and so relaxing, lots of morning sun so just be careful not to burn like me lol. Shower had hot water which was great to feel extra clean. Location was close to everything I needed - good shopping, cheap massages, great food options. Staff were SO kind and exhibited true Bali hospitality. Everyone was so nice and they helped with any extra questions for travel or booking taxis, etc. Also the breakfast across the street had an unbelievable selection and was definitely worth the money! Would stay here again in an instant if I'm ever in Sanur again.

I wish the showers had a little curtain because it's hard to not splash water everywhere, but I know that's pretty typical in Bali. I was too tall for the shower head so I had to squat to wash my hair and the bathroom ended up very wet, but the water pressure and temperature was great!

We were very happy with our accommodation, recommend the Deluxe rooms over the standard rooms on the second floor as there is no lift. The staff are AMAZING. The manager,( Alex ) was so helpful, he went the extra mile to make sure we were happy. The pool is lovely, clean and perfect temperature. Rooms are serviced and super clean. Deluxe rooms have a good sized fridge nice bathrooms and for us,quite comfortable beds. Position is very handy to everything, shops, restaurants, beach. A lot quieter than Kuta, Legian etc. A. T. M. a short walk away. Watch some of the money changers, one tried to short change us of one hundred Australian dollars per person. Thank you to Alex and all your staff, made our stay at Puri Gopa Hotel a very enjoyable one. I would happily recommend it to anyone, value for money.

The stairs. But we upgraded to Deluxe rooms. Which were excellent.

Great location walking distance to the beach and restaurants. The pool was excellent, with a small paddle pool / sun bathing shallow section. Perfect for our toddlers. Sheets and towels are professionally laundered so it was very clean. The family room was comfortable and the aircon worked well. There is a lockable full sized wardrobe. Basic toiletries (no hair conditioner, so BYO) staff was good.

Upon arrival, breakfast was quoted 120k per person, with kids under 4 free. When I went to buy it the next day, I was told 135k (kids under 4 still free). The breakfast itself is just across the road at ARTOTEL, decent selection of foods. I didn't like being quoted a different price. Pool towel must be requested at the reception. It would be nice if there were already towels left on the sun beds of the villa.

Fabulous staff- very helpful.

Lumpy mattress