The hotel is modern, clean, with helpful staff, good parking, and excellent facilities on site - the restaurant is very good - where the staff were very helpful in the evenings. A short drive away from Galway, so I would recommend this hotel to anyone wanting to explore the city.

Music in the restaurant was too loud, even at breakfast time which was wildly inappropriate - it would be nice to have some gentle irish instrumental music instead of what was being played. The 'orders' for breakfast (ie porridge, poached eggs) took too long to come out, the scambled eggs in the buffet were warm instead of hot, even the pot of tea went cold very quickly which made breakfast not so enjoyable.

This was my second time staying at the hotel. The service is good and the staff were lovely. Shantha was especially nice, very friendly, welcoming and appeared genuinely concerned that we were enjoying our stay. He wanted to ensure the standards of the hotel were maintained. The room was spacious and clean. The gym and pool were an added bonus.

The floor in the changing area for the pool appears to be hard to maintain, some non slip mats are needed. I forgot my shampoo, wall mounted shampoo dispenser in the shower would be welcome. There was a malfunction with the late warmer so the cooked breakfast cooled too quickly.

From the moment we entered the hotel staff couldn't have been nicer. Rachel at reception was just wonderful and the proprietor Nora was exceptional, a real example of how to make your guests feel. They made us feel at home. We were a family of 7 and a party of 28 for dinner in the restuarant that evening. The food was amazing all brought out perfectly hot and promptly. The service was amazing with staff seeming to be happy to serve.

The hotel was lovely but with any lovely building there were a few parts that we undergoing slight renovations which were needed.

The room and the leisure facilities.

I rarely eat in hotel restaurants. On this occasion, I had arrived late and arranged to meet a colleague for dinner. We both ordered the fish of the day. It arrived much too quickly. My colleague and I were catching up when a member of staff asked was everything OK. At this point we said yes but we had not started to eat the meal. The fish was inedible. It had an odd texture as if it had been cooked earlier in the day and reheated in a microwave. Both plates went back to the kitchen uneaten. When paying we expressed our disappointment with the meal. We were informed that we should said this when we were asked if everything was OK. He charged us full price. I raised it again when checking out but no reduction was made to the bill. On a plus side, the breakfast was very good.

On arrival and check in the lady Rachael I think she said her name was explained everything in detail . Her friendliness and personality was excellent. This lady is definitely in the correct job position in the hotel. From the moment we steps in her friendly smile and greeting made me feel I picked the correct place to stay. Her professionalism was outstanding. Our stay was great thank you again.id

If honest I would definitely recommend this hotel to my friends and family to stay.

We travelled as a family of 4 with 2 kids (6&9). we had a family room which was perfect - spacious and clean. food was excellent and staff were super friendly. we used the pool every day but important to note there are external swimming lessons from 3-6pm most days. also kids can't go in the sauna, steam, jacuzzi.

We found the pool and changing rooms very busy when the swimming lessons were on. the water in the changing rooms was either cold or burning hot. but we still loved our time in the pool!

A very nice reception area with an exceptional welcome from Karisma. The room was the usual high standard for this type of hotel although one never gets comfortable chairs. The bar/restaurant was airy with plenty of room and choice of good food and drink. Angel was our first nights waiter who went above and beyond to be helpful and friendly. The second evening we were blessed with Nikol as our waitress - it makes it so much nicer when away from home being met with friendly and helpful people. We took advantage of the bus, which stops just across the road, and had a pleasant day in Galway City without the hassle of parking. Would certainly go back some day.

Our only want was for a more comfortable area to sit with a drink either before or after dinner.

We only stayed one night but will definitely stay here when back in the area! Conveniently located outside of busy Galway this was a great find! The restaurant on property was good and the attached bar has bands on weekends. The attached pool and workout facility was a plus, just wish it stayed open past nine, but it was nicely equipped. The room size was large (we had a family room) so big plus with two older kids. The beds were comfy with choices of pillows. The staff was very attentive and in both the hotel & restaurant, they went out of their way to offer assistance.

Pool closed too early.

The Hotel is beautifully appointed with spacious rooms and a breakout space within the room adding to its dimensions. Mezzanine foyers offer extra space for reading and chatting. The rooms are clean and comfortable and the beds super comfy and luxurious. The location is ideal on the Tuam Road with public transport between Galway and Tuam on the doorstep. Beautiful river and historical sites to explore. Staff are welcoming and attentive. Coffee shops and supermarkets are nearby.

We enjoyed most aspects of this hotel. Free, convenient parking. Fresh & clean modern rooms with good facilities. Bright and spacious lobby. The quiet reading areas were a nice touch. The staff were very professional, efficient and friendly. The room was good value for money for a family of 4.

We felt the quality and presentation of the breakfast did not match the rest of this fine hotel. Also the set up of the buffet wasn't ideal and some items e.g. the yoghurts should be chilled. The fruit juices were low quality as were the children's pancakes. We would probably opt for room only next time as we loved everything else.