We enjoyed our staycation in this lovely hotel just a few minutes walk from Eyre square. Great breakfast, clean room with good shower. Heater was manually set in room which we found great as sometimes hotel rooms in general can be too hot at night.... We found that the car park on site is cramped so make sure to allow time for this on departure especially if you are leaving early and were first in for parking. This was not a biggy for us as by the time we picked up rest of shopping (circa 15 to 20 minutes later) our space was cleared for exit by hotel staff.... I would highly recommend for price paid mid week at this hotel with excellent location..

Older property but the room was comfortable and the food served downstairs at the bar/restaurant was fantastic!

Car park is very tight

Galway is a beautiful city but small and easily walkable from one end to the other. The Western is located right next to Eyre square, which is the landmark we used navigate around. It's a huge hotel and full of character, in no way at all the type of generic standardised hotel that dominates short city breaks. The bar literally took my breath away, so large and stylish, a great range of beer and local whiskey plus staff that were friendly and knowledgeable PLUS they had a top quality traditional band playing jigs, reels and ballads 2 of the 3 nights we stayed. My daughter and I loved the Western to pieces! We will defo be booking again soon. Great job folks!

I loved it all, a great wee spot!

I had booked a twin room for me and my sister. When we arrived we were upgraded to one of their Apartments, which was excellent. We had 2 double rooms, bathroom, Kitchen/ diner/ lounge with TV, coffee machine, washing machine, kettle, toaster and cooker. There was even a dishwasher! We were very happy with the Apartment - our only disappointment was that we were only in Galway for 2 nights - would have happily stayed 2 weeks! The staff were lovely and always managed to get us in the parking under hotel. It was in an excellent location - only 5 min walk into centre - which was far enough away to be quiet. Would definitely recommend The Western and St Bridget's Apartments and can't wait to stay again.

The hotel is 3 minutes away from the city center and has a parking lot underneath, which is super useful. The room we got was spacious and the amenities as expected. The stuff was very kind and supportive. The breakfast nook is a bit limited in space and choices, however, you can order a british / irish breakfast a la cart; oddly enough, if you order anything different than a black coffee or tea, you need to pay a supplement. Given that this is a 4* hotel, these types of things should be already included in the package.

We have been waken up in the middle of the night by people knocking on every door on the floor; the security guard intervened almost (key here) immediately, but you would expect a bit more regard for the guests.

We booked a double and single room in advance. A couple of days before the trip we requested 3 single beds. The hotel kindly offered us a larger room with a double and 2 single beds at an extra cost of €50 which we were very grateful for

Breakfast service was buffet fruit and cereal, ordered hot food off the menu. The variety was poor as was the quality of the eggs. We ordered both scrambled and fried and both were poor.. the scrambled had an oily taste and we were unable to eat them.

The hotel bedroom was very clean and comfortable.

I was unaware that I needed to leave a deposit on arrival as I had already paid for the room in advance. It was fortunate that I had some cash as I only has Google Pay on my phone. I didn't find the receptionist on duty when i arrived to be particularly friendly - she did her job but, although i can't exactly say why, she just didn't make me feel particularly welcome. The morning receptionist was very pleasant though. I had an evening meal in the bar and was disappointed in the fish and chips I ordered. It was a very generous portion but the fish batter was greasy and the chips were dry - it was OK but not great.

Katie, the receptionist at the front desk, was absolutely delightful. She was extremely helpful in providing suggestions for things we should do or eat, and she was spot on for everything we tried. New bar was nice, and it was great to have live local music within the building so we didn’t have to leave on a rainy night. Location was great as well.

The bathroom could use some updating, as the water pressure and showerhead didn’t work very well, and the sink squirted everywhere. Windows rattled overnight in the rain so it got a little noisy.

The staff. We had just had a flat tire so I wrote to inform them we may be late. Exhausted on arrival, we were greeted by the front desk person-sorry can’t remember her name- and she was lovely. So empathetic. We were there to celebrate our 25th and entered our room to a beautiful plate of delicious desserts. So thoughtful. Too tired to go out, we went to the pub in the hotel where we met three wonderful people, all ready to converse. They also helped us with dining for our anniversary. So helpful. The valet person was also exceptional. Thank you for making our stay so enjoyable.

The staff were the 10 pointers here. We were upgraded to a larger room and on the top floor. Our window opened fully and we had a little balcony (not accessible) outside, but there were pigeons cooing, so it was just a lovely thing to hear. This meant that there was air flow and we found that the room was comfortable and inviting. The parking attendant was so helpful with luggage and getting our cars in and out for us. He was attentive and lovely. 10 points. He deserves a raise for what he does for guests without complaint. Great location, within walking distance of markets, the Latin quarter, shopping centres, cafes and restaurants.

Although no ones fault the car park was at maximum capacity, so we had to leave the keys with reception. Because the space was full, at times it was awkward manoeuvring bags into the hotel. However, as stated above, the staff were always helpful, so this mitigated the situation.