We had to book this hotel literally standing in the middle of Pisa because we had been badly let down by another hotel. We had a lovely room, with a view of the Baptistry dome, and it was only a couple of hundred metres from the leaning tower. The hotel was clean, quiet and completely free from mosquitoes. The room temperature was nice and constant, with fully functional air-conditioning and heating. The hotel has a lovely terrace on the roof, which was peaceful. There was 24 hour reception, and the Staff couldn't have been more helpful and friendly. It is in a great location, with accessible food, cafes and restaurants nearby. We would definitely stay there again!

Nothing. Our stay was perfect!

The bed is super clean, and the double-bed room is well-equipped with all the necessary facilities. The bed was very soft and comfy, and the bathroom was spacious. The given price for the stay, counting the proximity to Pisa Tower—which is literally 5 minutes of walking—is actually a bang for the buck.

The wifi signal in the room is super weak. It is understandable, as most of the hostels I had been to in Italy only have wifi in the common sitting zone. However, since this is a hotel I expect a more comfortable experience.

The location of the hotel can not be better, at least when it comes to the main sights of Pisa - leaning tower is really just a few steps away. In front of the hotel there is a market with many souvenirs, next to the hotel is Café or McDonald and a bus stop is just across the street and it takes around 10 minutes to the train station or you can also walk about 25 minutes, there are many restaurants nearby, the same as a supermarket, so I can really recommend this hotel for similar short term stay or if you are traveling alone.

The room was little bit smaller but sufficient for solo traveler, especially when you are outside and exploring the city all day long. Maybe more electrical plugs in the room would be great as when I turned on TV in the evening I could not charge my TV or notebook at the same time :) but I charged it in bathroom, it was not such a problem for me. Maybe at least one towel more would be beneficial.

The location is excellent. It is right next to the leaning tower of Pisa complex. Outside the hotel there is a gap on the wall where you can enter the site. It is also right next to Mc Donalds, cafe and ice cream place. Outside it markets and these were lovely to see.

There was no coffee facilities in the hotel but there is a coffee shop right near the hotel.

For us the 3 main things were the air conditioning and location and storage of luggage. And all were very good. The hotel is basic but very clean. The WiFi and location are both excellent. It's right beside the entrance to the Square of Leaning Tower. And although it's next door to McDonalds, there is NO NOISE at all. The checkin and check out was quick and efficient. The hotel staff held onto our luggage for the day, after check out while we toured the city and we collected it afterwards. Perfect!

The breakfast was a voucher for a coffee and croissant next door in a cafe. Other than that it was good value for money as the location is perfect.

room and the view of Tower of Pisa, customer service was really good and there weren't any concerns

I liked the room, but they were some mosquitoes around and also the toilet was quite smelly (in room 2)

location. despite the noisy souvenir market opposite the hotel. soft mattress, pillow, clean bed linen, refrigerator. tiny room is normal

The bathroom was uncomfortable, water from the shower fell on the floor and there was nothing to clean it up with.

I don’t know why they have such a low score but i actually liked. I had to book this hostel as a second option cause i needed to leave my luggage and i choose to stay because it was very clean and the location perfect (super close to the bus station). The people that worked that were a little rude but the room was good.

I just wish they were more organize with the booking and the workers were more friendly

The staff are very friendly and helpful. The staff I met on duty, I can’t remember his name was very helpful, then Sule worked overnight and really helped me in the morning and when checking out. Sule is an angel. I will give them 8/10

Lack of breakfast and kettle in the room

I have checked in on 31 december 2022 and checked out on 3 january 2023. The most amazing thing is that the Hotel Il Giardino it’s like 20 meters away from the Pisa Duomo (Pisa tour, Baptistery, etc) The second good thing is that you have a lot of restaurants literally attached to the Hotel (McDonalds and Posto - a local authentic italian brasserie) and a lot of stalls where they are selling souvenirs. The old city center its like 5 minutes away by foot where you have a lot of restaurants with AMAZING ITALIAN FOOD! The third amazing thing is that you have a bus station literally over the street, you just have to go outside the hotel and just cross the street on the other side. The staff was absolutely amazing and very friendly :) By the way, at the first floor you have a very nice terrace where you can stay and relax having a little brunch.

The most unpleasant thing was that I had the toilet and the shower in the same room together and the bed for the single room which was very little for a tall man like me (i am 200 centimeters tall) so it was a little hard for me to sleep in it but overall was nice. if younare a very very sensitive person you will hear many noises but for me everything was ok. I can’t say that noises disturbed in a bad way my staying :)