The pool, staff and facilities were great. The pool side food very good and the drinks. The room was great also. Plenty of parking also

The only compliant was the cost so many hidden costs that are not stated on Booking.com. In short I booked the room for $181 (for 1 night so this is expensive already) but when I came to pay I was stung for the following occupancy tax $24.44, Riverside Assessment $5.43, CA Assessment $0.35, Resort Fee $40, Occupancy tax $5.40 (and there were two of these - I only stayed one night!), Riverside Assessment (another one!) $1.20, and another CA Assessment $0.80 - hence for a booking at $181 we actually paid $258.62 (another $77.62) - which is daft and makes this not worth the money - I clearly would never have booked this is I had know the actual cost before going!

It was comfortable and convenient

The landscaping wasn’t well maintained. Dozens of palm trees on the property that were over grown, had flowered and shed seeds all over the property. Seed and flower was all over the pool area and even ground into the carpet inside the buildings. Just a sign of an unkept property.

I went Mothers Day weekend and had a wonderful, relaxing time. Breakfast: If you paid for a room including breakfast, make sure you get a voucher from the front desk when you check in. Breakfast is served at the Cafe Palmetto on site (all restaurants are in the same building as the lobby/front desk) M-F 7am-11am. Sat/Sun 7am - 11:30am. 2 entrees and 2 drinks are what's included if you get it with your room at time of booking. If you have children staying in your room or anyone else, you will need to pay for their breakfast. The serving size was decent. Their potatoes were SO crispy and delicious. Dinner: Circa 59 is open M-T 11:30am-9pm, Fri 11:30am - 10pm, Sat 5pm - 10pm, Sun 5pm - 10pm. Food is good, really only vegetarian options are a veggie burger or Linguine Marinara, which was very good. Pool: At least during the weekend mid-May the pool is open from 8am-midnight. Sunday before 11am (or maybe later) there were no staff at the pool which meant no refreshing of towels nor clean up of trash. On Saturday though we arrived at 2:30pm and there were plenty of towels and the bar was open. Plenty of staff and they were always walking around cleaning up. The bar does serve some basic food. The two smaller pools are heated which even in 100 degree weather felt perfect. The bigger pool was nicer and had a prettier view though. The cabanas and day beds do cost money, FYI. Staff: All very friendly and accommodating. Crib: Even though booking says they do not, they will provide a crib upon request. They only had a queen sized sheet, so I would recommend bringing a standard pack-n-play sheet if you have one.

Having staff around the pool in the morning would have been nice, but it wasn't a big deal.

The property is gorgeous. The pool area is very impressive. The room was clean and comfortable. It was a very relaxing experience. I attempted to request a late checkout, something I never do because we wanted to enjoy the pool longer before dashing off to our travel home and we were told they couldn’t accommodate it. It would have been nice to be able to leave more leisurely especially after spending so much money for one evening. Other than that, the food at the restaurant was delicious and the buffet was ok in the morning. The staff were very respectful and kind.

The location is convenient. The restaurants are nice, though expensive. Rooms service was great to have, but not worth the delivery or gratuity fee required....2 omelets and coffee was $80. The staff was friendly and the rooms were clean and beds comfortable. The noise level was hard to deal with, we were on the 2nd floor so we heard every movement above us and in the halls. The doors slam hard and the walls are paper thin. There are a lot of buildings so walking between them takes time and can be confusing.

High price, mediocare quality.

My husband and I recently stayed at [Hotel Name] for our honeymoon, and it was an unforgettable experience! From the moment we arrived, the staff made us feel incredibly special, even giving us a complimentary room upgrade because we were on our honeymoon. It was such a lovely surprise! Our room was beautifully decorated and had stunning views that made our stay even more romantic. To top it off, we were greeted with a delightful wine and fruit platter, which was a perfect touch to celebrate our new journey together. The pool area was nothing short of amazing. We spent hours lounging in the sun and enjoying the refreshing water. The margaritas served by the pool were simply delicious—definitely a highlight of our stay!

The check-in staff was amazing. This was our last stop on our road trip and they were by far the best. The room was nice and roomy as well. You can tell it is very pet friendly as there are many people with dogs. We love it. The pool was nice and fun for the kids. The location is also fairly close to everything by car (including Starbucks almost across the street).

I would consider this more of a party hotel. There is a club either nearby or on the grounds and our room was next to the entrance door to our building. We heard groups of people coming and going at all hours on the night. Any time you left your room there were groups of young people ready to party. The next day the trash can outside of our building was overflowing with "after-party" junk that people had tossed. Parking can be hard to find close to your room as they have not only guests, but event parking. The dog relief areas were not the easiest to find either, but they were actually really nice and grassy for them.

Resort was clean, walkable to shops and restaurants and the pools were beautiful! We loved the fire pits too.

Long check-in line with one person working. Fire alarm went off for multiple minutes and after coming for relaxation after stressful fires in Los Angeles it was unnerving. Last day jacuzzi wasn’t warm with main pool and it would have been nice to have back pool bar working or someone taking orders and bringing drinks from the other pool.

We were celebrating our anniversary and they compliment arily upgraded us to a Jr suite! The resort was very chill and had a good vibe. The food was all very good.

The a/c worked fine in our room, but it leaked onto the floor alot. We had to put a towel down that was saturated by the next morning, so we had to change it out. Good thing we didn't have anything except shoes on the floor in the closet as it ran into there.

Great room on an upgrade. that was wonderful for our honeymoon. the ambiance, relaxing quality of it is really nice.

Only problem: the maiin dining area was poor. Delivered a soup appetizer and fish main course at the same time. very odd. and did not deliver my wife's food for another five minutes after that. room service is in boxes and bags with plastic cutlery, a little corner cutting but food isn't the strong point.