Location, staff and convenance. Very accommodating atmosphere and very helpful staff. This was almost like staying in a 2 bedroom condo.

We arrived May 5th(Cinco De Mayo). There were a bunch of loud and boisterous people on the second floor. This was late in the evening and very disturbing. The security on duty just sat at the desk and did nothing. Another concern, the night stands in the master bedroom are to bulky, and to close to the bed. I rolled over in my sleep and my right arm truck the night stand and got a 2 inch gash. They should be replaced for safety reasons.

Rooms were clean and comfortable. I love that there is a kitchen for the bigger rooms, which was so useful for me and my friends who were there for an event. It was stocked with a lot of items as well. Price is also very affordable! They have other amenities like a game room (with a pool table) and a pool. Parking is free, which is another plus. Staff was excellent!! Everyone was very nice and accommodating, which made our trip even better. Would definitely recommend renting the two bedroom rooms for bigger groups.

A little outdated, especially the lobby. Elevator also is a little scary as it stopped for a moment while we were in it.

The staff is very friendly and helpful. We had young children and they allowed a late checkout so that our children could nap. The location is very convenient and close to many good restaurants and a short walk from downtown. The pool was a nice size. Everything was very clean and the staff was amazing. The fitness center and game room were nice to have. Having a family, the full kitchen, washer and drier, two bedrooms and two bathrooms in our unit was perfect. We couldn’t find anything that compared to these rooms to accommodate a family stay.

Very minor things, but the hot tub jets didn’t all work. The hot tub was nice and hot except our last night there the hot tub water was pretty cool. The supplied paper towels in our room were low quality.

We got an upgrade to the 2 bed suite (room 303) and it was so worth it. Great views of the mountains. Lots of space for our almost 2 year old to run around, 2 balconies and one included a barbeque, full kitchen with everything you could need to cook, dishwasher etc. Washing machine and dryer in the room which was very handy. Very nice pool where I could swim and watch the sunset.

Nothing.

The unit is big perfect for a family of four. It was clean and quiet even for it being so close to the pool. I like that it came with a fully stocked kitchen along with a grill. The pool area has a lot of chairs with shade perfect for the hot weather and the pool is a decent size and jacuzzi was a great bonus. The staff was great before I even got there with the communication and swift respond when I had a question. They are very helpful (gave us an option for early check-in, Gabriel fixed our TV problem with a smile), very friendly and laid back which made it easy for us to relax and enjoy. The location was perfect for us. Places we visited are less than 15 minutes away.

We had an issue with the TV not working. We were told there was a power outage recently so it was not completely running as normal but they responded swiftly and sent someone to fix it.

The size of the room was fantastic. We loved the retro design of the lobby, very open and airy. The pool was great too, and loved the convenience of the mini store downstairs. Our check in was so lovely, tia was very welcoming and offered us a margarita which was fabulous. I would recommend this place to anyone

I was disappointed we weren’t able to extend our stay but it was a busy weekend for Coachella so I understand

We got ourselves a 2 room condo since there are 5 of us. It is spacious, comfortable and situated quite near to amneties. I like the fact that the sofa bed is a pull out bed instead of the normal sofa bed. That made it feel like a proper bed. The receptionists are very accomodating, helpful and cheerful! We really have no complaints.

I think the place should have free wifi. Now you have to buy it which is a bit of a downer.

Very welcoming staff…especially one man who checked us in and remembered names of everyone in our family and always greeted us by names everytime we entered the room. I always notice when someone goes the extra mile.

Fantastic stay! Front desk staff were the best especially Tita and Edwardo (sp?) very welcoming and accommodating, always smiling saying hello and goodbye asking about our day. Room was very clean and spacious. Movies and popcorn was a great touch for the evenings. Clientele around 50's and was pretty quiet and relaxing.

Would have loved an option for room service on on site cafe although downtown was a short stroll. An option for a water bottle refill station would be a nice addition as you drink so much water in this climate

The staff were friendly and helpful. The accommodations were exactly as described and just what we needed. Location is convenient to local attractions. And we had a great view of the San Jacinto mountains from our balcony.