The charming front desk manager was superb, offering advice on parking, nearby dining, and adjusting our room location to make for easier access. All in good humor with strong intellect. We were in Atlanta only for a day, and he guided us in selecting priorities and recommended a neighborhood bar with a killer cast of characters and scrumptuous drinks and food offerings. The very clean room included a seating area and room to situate our myriad bags. The breakfast room hostess was warm and so helpful. The other guests were friendly and interesting. We, therefore, now love Atlanta and want to hurry back.

Atlanta's lack of parking and convenient navigating options. But, still, great people.

The staff was the best. We got there for an early to check in. Madison was more than helpful. We came back from our trip and when we got to the room. The tv did not work. The lady at the front desk, I believe her name was Elizabeth, was more than helpful and got us a new room. That was actually an upgrade. The next morning, breakfast was excellent (Bacon, eggs, ham, grits, cereal, muffins, waffles, hash brown). Also Melissa, the breakfast attendant, was friendly and polite. Recommend is an understatement

The location was perfect for downtown Atlanta near the Mercedes venue, and the historic African American section. The staff were perfect, very attentive and courteous. The room was clean, and there were no noise issues while I was there. There was one issue which the staff responded to promptly.

The cable didn't work, and it is a known issue to management. Really, this should just be fixed because everything else was great.

Location to the event I was attending

Rooms were not as advertised on the website.

Clean rooms and easy walk to the stadium.

Have to pay for breakfast and parking.

In Atlanta for Falcon game. Quick walk to the stadium. Parking for game at the hotel (for a fee) but that was a big help. Restaurant/bar within the complex/other side of parking lot which was super convenient, food and drink were good as well. Staff was nice, place was immaculate, room was nice size, breakfast included.

Lobby was a bit tight (for breakfast) but its not that kind of hotel where guests are hanging out in the lobby.

Everything was clean and the room was really comfortable.

I think there were some people in the room next door that we’re playing songs and it was really late, I know it’s not the hotel’s fault so I won’t attribute it to them. Also the area around the hotel isn’t the safest so I’d recommend people to be extra careful when walking at night and avoid doing it if possible.

The staff was vey friendly. They were very accommodating and helpful. Breakfast was pretty good. My room was very clean and cozy! There was security on the grounds to walk around after a certain time. Made me feel safe.

The overflow parking lot was across the street. I was nervous about looming and going only because I was alone. Not really a bad complaint. Just remember to be safe when walking at night.

The cleanliness and extremely helpful friendly staff.

They short staff in the AM. One person works the front desk as well as the breakfast Cafe. Leaving the breakfast area slack. It had good items eggs, sausage links, bacon strips, toast, cereal, juice, etc. But it wasn't enough or fresh. The attendant was doing her best with a great attitude. She was friendly and willing. Her attitude and attention was on point who casted if it wasn't what we expected. She made us smile.

the room was clean, well maintained. customer service was awesome. the location was downtown and i was going to a concert at Mercedez Benz Stadium

the fixtures were outdated, the bathroom shower was renovated but there was no storage, the bed was clean but almost too big for the room; also had to pay for parking