Hot breakfast was very good with a variety of items offered. Location was perfect: only 5 minutes from the pickup place where the tourbus we were using was, immaculately clean and modern room.

Just before checking out I decided to use the bathroom. Couldn’t get out as the door came off track and couldn’t be opened. Fortunately I was staying in room with a friend who went to front desk for assistance. No maintenance person was working. Finally was able to get door opened by my friend and a housekeeper working together to wedge a scissors under part of door off the track. If I had been alone in room there would have been no way for me to get help as no phone/emergency call to front desk available in bathroom and one doesn’t usually bring personal cell phone into bathroom with them.

I always appreciate arriving to a spacious and protective portico at the front of a hotel. Check-in was very efficient and Tom (who was on the front desk) was extremely welcoming and helpful. Did not have breakfast in the morning but my spouse did and said it was very good. I like the 24/7 availability of coffee and tea in the lobby area.

No guest computer workstations available in the lobby.

We lost power for two days. My daughter’s house got very cold so I made reservations here. She said the bed was so comfortable. Her dog is very old. At home he does not sleep on the bed. Apparently he does not find it comfortable, but here he did so you have that old dog’s stamp of approval. Thank you so much. She appreciated it.

Room was very clean and quiet, bed was comfortable, staff were all helpful and pleasant, breakfast was good. Cookies were a pleasant surprise.

The walk-in shower was not actually good for a wheelchair - glass sliding doors and no shower chair, although a transfer with the doors would have been difficult anyway. The dining area was also very crowded & hard to maneuver with the WC.

Easy access off highway and close to my destination

The humid, dampness in the room was very uncomfortable The sheets ,my clothes , my skin and shoes all felt a damp coldness, that you couldn't get rid of. And due to flooded gym, that wasn't accessible either. I know mother nature is unpredictable but we don't see or hear any we're sorry here's a little extra off your bill or something even remotelyresembling sorry for your inconvenience. Rooms are definitely not cheap anywhere anymore .

Great breakfast. Slight variation every day.

2nd time in a row I was assigned room 133 with carpet cleanness issues, broken sink and maladjusted/broken heat thermostat. I was offered room replacement when available when asked, but how about fixing the issues rather than hoping noone will notice?

Reception was very welcoming and accommodating. They offered early checkin (we have two small children so it was especially helpful). Indoor pool was nice and warm and open at 6am - perfect for little ones. Breakfast was great. They also brought us cookies and had coloring pages and crayons at the front.

Nothing

We love the property!! Emma was great and so helpful

The morning staff on Sunday was so rude and not helpful at all we asked for extra pillows did not receive them we asked for towels got one and a hand towel the service from her was horrible as a customer

Clean, nice contemporary decor in common areas. Very helpful staff, rooms are modern, clean and comfortable. Good breakfast too! Only thing for me is that the pillows are way too soft for me and my old achey neck lol. That’s it! It was great and I would stay again!

We came in around 8 to ask about early check in. They said they would call us. We came back around 1:00 and sat in lobby because no one was at the desk. We waited about 20 minutes and still no one at desk. Finally someone walking by asked us if we need help , our room was already available but no one called. The next morning when we checked out no one was at desk. Waited 5 minutes before having to shout for someone twice . The room itself was adobe so other then the front desk it was ok