We were able to get a room after our Airbnb fell through.

Associate said rooms were available but she couldn’t reserve it for us, told me I had to log into the Marriott site and reserve the room. I had to move to the side use my phone to reserve the room only for the site to continue to tell me rooms not available after I was told 5 rooms were open. Finally got on Booking.com and was able to reserve a room. Went back to the counter with my conformation number only to be told she couldn’t find it. Finally she looked me up by name and located my confirmation, what a frustrating experience. I understand booking on the web but when I’m in front of an agent, told rooms available but I had to use the website to reserve was frustrating, what happed to personal customer service?

Location cannot be beat. Walkable to everything downtown- restaurants, bars, shopping. And with the valet parking you can come and go as often as you want with the car. So this makes it even more convenient. The room wasn't very big, but it was comfortable, clean and the bed was very comfortable. We loved our stay and plan to go back. Also included in the price was a $30 per day resort fee, which you can use toward food or the bar if you charge to the room. And it included free tickets to the Tennis Hall of Fame. And use of free bicycles. Oh and the spa is amazing!

Not many complaints really. The mainsail restaurant did seem overwhelmed during breakfast- took a while to get our food. And the next morning we went to eat it was a long wait. It wasn't a big deal we just went elsewhere. Hotel is pricey but not that different when you compare to others around.

The location was amazing, you are within walking distance to food, shopping, and beautiful views. The staff was not only helpful, but very friendly. The valet and concierge staff made us feel special, they were always so happy to help and seemed to be there whenever we needed them. We enjoyed all of the dining options during our stay, and they were all exceptional, both the food and the service staff. My husband and I will most definitely be back for more of everything this beautiful property has to offer.

Room was fine, location was great walking distance to cafes, restaurants , wharf ,and shops. Also, trolley picks you up for touring the mansions, restaurants, and shopping. We were here for the Audrain Car Concours and the setting and weather could not be better !

Nothing !

Comfortable bed

Our Room on 4th floor was facing street and had a slider door to walk out to a common area shared by other guests. The lock was loose on that slider door and we were unable to secure the loose screws. There was a bar that came down to prevent anyone from entering our room but the fact that the hotel did not repair the lock prior to anyone renting that room shows neglect on the part of Marriott Management.

The location is very convenient walking distance to explore the town and the mansions. Overall, the hotel is well kept and very clean.

The room rate states that breakfast is included. I was under the impression that this is a buffet breakfast, as what is the usual hotel breakfast package. However, the breakfast was just pre-packed muffins/pastries and coffee/tea. We ended up paying USD25 per person to have the buffet in the restaurant. So that was a bummer.

The room and property was very nice and clean. Staff was also very friendly and helpful.

The pool wasn't very clean. My kids decided not to swim because of that. I also wish Starbucks in the lobby would stay open later than 12 pm

It’s location was perfect.

Open area in lobby which is loud as parents which I don’t blame them allow their children to play. This area is surrounded by all the rooms, and it’s not uncommon to hear kids at play 7AM . Trust me I been there, but as a empty nester 7AM is quiet time. Also pool very hot, would be nice hot outdoor pool.

Very clean. Ross, the Bellman was beyond great location was excellent. The Skiff bar was excellent

There should be an in-house coffee station in the morning. Not just a Starbucks.

The property was just beautiful! It had everything we wanted. With a Nautical theme, it felt like we were on a cruise ship! The Spa was excellent and the restaurants were wonderful.