Wonderful location in Newport. We had a harbor view which was delightful. The food was surprisingly good … exceeded expectations for hotel food. Servers in restaurant and bar were great. Valets were also great with one exception (see below).

The room was very expensive and when we arrived found that there was a $30 “destination fee.” There was some complicated explanation about how we’d get some of that back if we charged drinks and food to the room, which we did. But this was still an added expense. Charge what the room is worth and don’t surprise guests with added cost, particularly since this is not a resort with amenities like golf or tennis or even a pool. The person who brought our car around ($48/day charge) gave me the keys without a word and did not help us load the bags into the vehicle. I found this almost shocking … just walked back into the hotel.

We were able to get a room after our Airbnb fell through.

Associate said rooms were available but she couldn’t reserve it for us, told me I had to log into the Marriott site and reserve the room. I had to move to the side use my phone to reserve the room only for the site to continue to tell me rooms not available after I was told 5 rooms were open. Finally got on Booking.com and was able to reserve a room. Went back to the counter with my conformation number only to be told she couldn’t find it. Finally she looked me up by name and located my confirmation, what a frustrating experience. I understand booking on the web but when I’m in front of an agent, told rooms available but I had to use the website to reserve was frustrating, what happed to personal customer service?

Location cannot be beat. Walkable to everything downtown- restaurants, bars, shopping. And with the valet parking you can come and go as often as you want with the car. So this makes it even more convenient. The room wasn't very big, but it was comfortable, clean and the bed was very comfortable. We loved our stay and plan to go back. Also included in the price was a $30 per day resort fee, which you can use toward food or the bar if you charge to the room. And it included free tickets to the Tennis Hall of Fame. And use of free bicycles. Oh and the spa is amazing!

Not many complaints really. The mainsail restaurant did seem overwhelmed during breakfast- took a while to get our food. And the next morning we went to eat it was a long wait. It wasn't a big deal we just went elsewhere. Hotel is pricey but not that different when you compare to others around.

The location was great. Very clean and staff very friendly, especially all those working the valet parking.

The extra 30 dollars a night for a destination fee was not expected. The fact that you had to use the money in the hotel, I believe was unfair. I believe that the customer should get that money back at the end.

Room was fine, location was great walking distance to cafes, restaurants , wharf ,and shops. Also, trolley picks you up for touring the mansions, restaurants, and shopping. We were here for the Audrain Car Concours and the setting and weather could not be better !

Nothing !

The location was amazing, you are within walking distance to food, shopping, and beautiful views. The staff was not only helpful, but very friendly. The valet and concierge staff made us feel special, they were always so happy to help and seemed to be there whenever we needed them. We enjoyed all of the dining options during our stay, and they were all exceptional, both the food and the service staff. My husband and I will most definitely be back for more of everything this beautiful property has to offer.

The room and property was very nice and clean. Staff was also very friendly and helpful.

The pool wasn't very clean. My kids decided not to swim because of that. I also wish Starbucks in the lobby would stay open later than 12 pm

Comfortable bed

Our Room on 4th floor was facing street and had a slider door to walk out to a common area shared by other guests. The lock was loose on that slider door and we were unable to secure the loose screws. There was a bar that came down to prevent anyone from entering our room but the fact that the hotel did not repair the lock prior to anyone renting that room shows neglect on the part of Marriott Management.

The location is very convenient walking distance to explore the town and the mansions. Overall, the hotel is well kept and very clean.

The room rate states that breakfast is included. I was under the impression that this is a buffet breakfast, as what is the usual hotel breakfast package. However, the breakfast was just pre-packed muffins/pastries and coffee/tea. We ended up paying USD25 per person to have the buffet in the restaurant. So that was a bummer.

It’s location was perfect.

Open area in lobby which is loud as parents which I don’t blame them allow their children to play. This area is surrounded by all the rooms, and it’s not uncommon to hear kids at play 7AM . Trust me I been there, but as a empty nester 7AM is quiet time. Also pool very hot, would be nice hot outdoor pool.