Breakfast was excellent -- hot eggs, sausage, pastries, muesli/granola/yogurt, fruit, buffet style. Location is walkable from airport, but it was a solid 25 min walk and not that easy to navigate, especially in dark. Luckily I only had a backpack and did not have a lot of luggage. Use gps with walking directions and follow those directions religiously. If you've got mobility issues and/or a lot of luggage I would consider just getting a taxi or calling for a shuttle. The closer options like Radisson Blu were 2x the price so it was worth figuring out the walk. Front desk is staffed 24/7.

They ordered a shuttle for me (10 swiss francs) but it never showed and I had to scramble for a taxi and pay 20 francs for an absurdly short drive. Had I just started walking when I asked for the shuttle I would have gotten there in the same amount of time, but for free and without the stress.

I recently stayed at this hotel and found it to be very good overall. The premises are very clean, and the staff are friendly and extremely supportive.

There were two significant issues that impacted my experience: The beds were extremely uncomfortable, which affected the quality of sleep. The hotel can be very noisy if you prefer to sleep with the window open. Despite these drawbacks, the hotel remains a solid choice if you're willing to overlook these issues..

If you fancy a brisk stroll from the airport, Leonardo Hotel Zurich Airport is close enough to tempt your feet, yet far enough to keep the jet roars at bay. It's the perfect compromise for those who like their sleep uninterrupted but their travels convenient. Navigating the snug underground car park is a bit like playing Tetris with your car, but once you're in, the relief is palpable. The hotel itself stands out like a beacon - a welcome sight after dodging wing mirrors. Inside, the décor straddles the line between modern flair and airport utilitarian, with a dash of elegance just where you need it. While the first receptionist might remind you this isn’t the Four Seasons, the next one could easily be mistaken for a veteran of more upscale establishments. The rooms? Surprisingly well-appointed and comfortable, challenging any airport hotel stereotypes with a solid punch of quality. They're good enough to guarantee returns, offering top-notch value that even the Swiss might nod approvingly at. For those driving, the underground parking is a godsend - just steps from the entrance. And for anyone not used to Swiss parking prices, let’s just say street parking could cost more than your room. In a nutshell, Leonardo Hotel Zurich Airport masters the art of blending efficiency with a touch of charm, all without breaking the bank. Ideal for fleeting visits or cozy layovers.

It mostly nails the essentials, but when it comes to evening libations, prepare for a little adventure. The bar staff are like friendly but rare creatures - wonderful to interact with, if you can catch them! Here’s the twist: the bar, while boasting charming bartenders, often turns into a mini-odyssey come nightfall. You might find yourself embarking on a quest just to place an order. The core issue seems to be a mismanaged ballet of staffing in the evenings. It’s a task that rightfully falls on the shoulders of management, who should ideally orchestrate a smoother flow of service. No guest wants to play a waiting game that stretches so long they could nap between orders.

Good and comfortable for the price. It’s 5 min by car or bus from the airport. The breakfast is good also.

Poor sound isolation.

I was surprised how nice this property was for a night before I took an early flight. The hotel is super clean and the halls and rooms smell fresh. The staff was very helpful and organized my shuttle for an early morning flight connection. I walked to the hotel from the airport because I had been in a long flight and wanted to stretch my legs. It is very doable and pleasant walk. It takes about 17 minutes.

The airport shuttle in the morning cost CH 10.00. It is not included in your bill. So make sure you have some money with you. You can pay with card but that takes longer.

The rooms are really nice and comfortable, for Switzerland it was also very affordable price. Since we had to leave before breakfast time, they made us rather large breakfast bags. There is also coffee and water in the room, one can take an apple in the lobby if little hungry. It is also just bus stops from the airport, which is great.

Even thought your stay is paid up front, you are obliged to provide a credit card upon check in, where they book a 150 EUR as 'deposit'. If you don't have one with you, you are screwed and they will not let you check in (although you paid the room already!). They wont even accept cash as collateral. This 'rule' is also not stated anywhere on the booking confirmation, which makes the whole thing ridiculous and upsetting. I write this because we observed a guest that did not have his credit card on him (but his reservation paid also) and thus was denied check-in.

“I was very impressed. The room was clean and fully equipped with amenities. I traveled to Zurich for a flight transfer and stayed for one night with my wife. In the morning, I planned to visit downtown Zurich briefly before my next flight. While I was trying to buy a bus ticket, I happened to meet one of your hotel staff who had just finished her shift. She kindly advised me to buy a 24-hour pass, which was much more economical. She even accompanied us to the airport to purchase the ticket and took care of us like family. We also chatted about Thailand, my home country. Unfortunately, I forgot to ask for her name as we were in a hurry to buy the ticket. I would like to sincerely thank her once again for her wonderful assistance. I was truly impressed.”

“There was nothing I disliked.”

Tucked away from the city’s noise, I stepped into a surprisingly spacious room—a quiet retreat where time seemed to slow down. No traffic, no hassle—just peace. And the best part? Free parking, right outside the door. No circling the block, no stress. Just park, breathe, and settle into calm.

“A warmer welcome would have made all the difference. After a long journey, I arrived hoping for a smile, a sense of being expected. Instead, I was met with distracted glances and rushed instructions. A more focused and genuinely friendly check-in could have set a much better tone for the stay.”

The staff are very responsive to your questions via booking.com and gave good info regarding getting to/from the hotel/airport. I ended up taking a public transport bus (bus numbers offered by hotel) from airport to hotel (end around the corner from it) it was only 2.70CHF and an easy walk to the hotel, then on checkin they said ther are shuttle buses to airport that can be booked by them for 10CHF (which I did due to having more luggage to haul) and taxis are min 20CHF. The hotel staff were very friendly and helpful. The room and bathroom very modern, clean and very comfortable. Coffee/tea facilities were fabulous. There are a few restaurants nearby but also hotel restaurant and bar.

I think the night I was there and met local friends for a drink in the hotel bar, the hotel must have been short staffed as it wasnt very busy but we waited 30mins to be served at the bar and I had to go searching for someone to ask as no-one to be seen in restaurant. Front desk very apologetic but unable to assist as they were busy. Also weird silent large video screens of 4 singers (not singing the music that is playing), it's quite off putting in ther bar.

I arrived at the hotel with my daughter who had just broken her leg in a snowboarding accident and was postoperative and on crutches. Immediately the receptionist,upon checkin, said she would put us in an accessible room. This was far more spacious and right near the lift, making it a lot easier. We had such a comfortable stay. We were there for 1 night, flying out of Zurich the following morning. We had dinner at the hotel which was good enough , and definitely very convenient. And I want to mention that our server, Khalifa, was very,very nice. He also went out of his way to make my daughter an ice pack for her leg. The hotel is conveniently located just a few minutes drive from the airport. There is a bus to take you to the terminal but my daughter couldn’t manage that. We took a taxi - rather costly! 20CHF for a 3 minute ride!