We liked everything about the property. It was a grand building with fine period (art nouveau) elements with excellent facilities and fantastic views across the bay and to Capri town. We were quite taken aback by just how good it was. The staff were absolutely superb from initial contact by email/whatsapp right through to organising and checking us in for the ferry journey back to Napoli. They were highly professional as they were friendly, always carrying out their duties with a smile. We felt so much at home, almost part of the Excelsior Parco family. The staff catered for our every need and gave fantastic advice on where to visit and what to do while we were in Capri including which restaurants to try. It was also great to chat to them after our day’s adventures and we felt that we could talk about any subject under the sun. The use of a courtesy car to get guests up to Capri town or down to the port is a lovely touch and very welcome given the narrowness of the roads. We’d love to thank the whole team for making our stay such a special one. We very much hope to return in due course.

Nothing at all.

Beautiful villa. I have no words to describe how good was the service we received. Room always clean thanks to the amazing staff of the villa. Staff simply amazing so kind and polite and always available at any time. The shuttle service simply made the stay in Capri stress-free. It was amazing! We also got our room upgraded upon arrival for our mini honeymoon. Jacuzzi on the terrace and a lovely swimming pool available throughout the day. We also had a Jacuzzi in our room. Highly recommended! Thank you so much Luxury Excelsior Parco Villa, it’s been amazing and you made our stay in Capri unforgettable.

It was an amazing experience. , away from the pressures of work. We spent our wedding anniversary there. The place was like heaven. The breakfast was more than wonderful with the beautiful area. The reception staff, Gaya, Gabriella, and Gianpiero, were more than wonderful. They helped me with restaurant reservations and suggestions for entertainment places that I enjoyed. My husband and I ،also received a room upgrade. Thanks to the restaurant staff, Neli and Mariana. Their smile and welcome every morning and evening gave a feeling of happiness. The experience for me was as if I was in a palace and not in a hotel, we are planning our next trip to the same hotel. A great advantage is that there are always drivers to serve you to the city center, and the ferry is also free, and their high morals, especially Medo, make the stay better and better.

There was disturbance from the cleaning lady in front of the room, also no warm water stay more than 3 hours they apology a-lot ,but made me cancel my plan in the rest of the day .

Most amazing experience I have ever had at a hotel. The staff were amazing. From the moment we arrived we were picked up from the ferry with someone with a sign with our name on it. We arrived at the hotel and were treated like royalty. I think they mistook me for a movie star. We got drinks, sat down to enjoy the view and our vacation was planned for us by a lovely woman. She gave us every place to see, how to walk to which locations, restaurants to eat at, even arraigned the boat to take us for the day cruising. The staff made us a to go bag with breakfast and drinks, We headed out and we were greeted every time we entered. We got a driver to pick us up and drop us off whenever we wanted. It was incredible. I cannot say all the wonderful experience we had here. The food was amazing, the chef was personally making sure we had everything we wanted. The staff, the managers all treated us as if we were movie stars. This was the best experience of my life in a hotel. You have to experience it for yourself. Oh and having incredible food at the pool watching the beautiful view was so much fun. Book this and you will not regret it. Thank you to all the staff here.

Every morning there was such an amazing breakfast selection, and in the evenings, cocktails, and little bites to eat. Loved their shuttle service that took us to destinations around the island. Also loved having the outdoor balcony with private Jacuzzi and sun beds outside of our room

Honestly there was nothing to dislike. The staff were so friendly and helpful with reservations and ideas on what to do while there. Example were walking trails and sites to see.

Cant say enough of the exeptional serviece since the time we arrived untill we left ..number one is the staff all of them from reception to conceriage to waitets to drivers to housekeeping you feel you are your own house...the transport system the welcoming from the port the knolwedge the help in tickets to barbers to hair salon ..even after we left thier serviece was contniuing .the candies coffee welcoming drink ..every thing is exeptional..defientlt they are the BEST They gave me even a free upgrade to sea view

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Villa Excelsior Parco is an outstanding destination for celebration and romance. EP is a beautiful villa, with well maintained gardens, tasteful decor and luxury facilities and good food. Of most importance is though the people that welcomed us and spoied us. Thank you for a wonderful stay, Emanuel, Butti, Neli, Marcia, Mario, Gaia and other angels for making our 25th anniversary trip to Capri absolutely fabulous. See you in South Africa. Jacqueline Burger

There was nothing not to like.

The hotel is beautiful! From the moment we stepped out of the car we felt welcome. The people working there are very nice to you and accommodating. They do a great job of taking care of you. The communication between us and hotel was excellent via WhatsApp. It was so easy to get from port to hotel, just a couple minutes, and they picked us up. They also took us up to Capri Town, 5 minutes. They made it so easy to navigate Capri. From dinner reservations to excursions, they took care of it. The pool area was so relaxing. My favorite part was breakfast each day. The breakfast area (which is also dinner area) is very nice and the breakfast selections were great! We really enjoyed all the options and everything tasted so fresh and good. The room was very comfortable. I loved the art deco style. Bathroom had a great hairdryer and toiletries with good vanity space. When we left, they arranged our departure. They even had a person down at port that had our boarding passes already and escorted us to the Ferry. Everything was wonderful! They made being in a foreign country so easy! We were well cared for and we really appreciated it!

Nothing, everything was First Class!

Everything was amazing from the moment we arrived in Capri. Staff was more than 5 stars! Friendly, welcoming and very helpful. Big thanks to you to Emanuel, Gaia, Mario and Gianpiero! Hotel is so so beautiful, interior, comfy bed, tasty breakfast and delicious drinks. People that are working there make this place very special! Everything you can ask for is just there! Do not search for any other hotels! It's 10 out of 10 !

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We stayed here for our honeymoon. The property is stunning, and the service is above and beyond. I can’t say I’ve ever stayed at a place quite like this - the breakfast experience is incredible, the photos of the pool area don’t do it justice and the location is perfect (gorgeous views and away from the busy parts). With their complimentary shuttle service you can get into city center very quickly. I will be recommending this place to all friends and family who are travelling to Italy.

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