Absolutely everything. From the moment we arrived we were made to feel welcome and comfortable. I have to write a slightly longer review than usual as it was that good! The staff were exceptional, and very helpful with anything we needed to know, whether it was which bus service to take into the city centre, or which restaurants were within walking distance. They'd even book reservations if needed and we could buy bus tickets from them too. Rooms were clean and comfortable, the shower was perfect, the soaps & shampoo in the room dispensers smelled amazing and were locally made, and the included breakfast was lovely every morning (and the lady servingus was lovely too). And on top of all this amazing service, they do a 'Happy Hour' between 18:30 and 20:00, where they offer free wine, drinks and nibbles (including small slices of pizza and various breads). The complementary refreshments are great too. There is free coffee and water available 24hrs, up to three drinks a day for free and an 'honesty sheet' for any of the premium or additional drinks and snacks, costing only £2 each but they simply check the list and add it to your room bill. Probably one of the best stays we've had at a hotel, anywhere! Will definitely go again.

There's nothing not to like. Hotel is a little far out from the city centre but close to plenty of restaurants, bars and on a main bus route. Plus the walk into town is lovely along the river, and if your OK with steps and hills, there's a stunning gardens and hilltop view half way, with a copy of David at the top. Well worth the extra steps.

The service level provided by the staff was superb. It is a special place. The extra touches the hotel provides, such as the Happy Hour drinks and snacks, speaks to the hotel’s commitment to making your stay feel like home. The breakfast has lots of options. We like the location, 2km from the city center, as it is quieter, but with numerous good, reasonably priced neighborhood restaurants and other services. Easy access to public transportation.

This is a quirky and lovingly tended hotel with meticulous eye to detail. The room was lovely, the bed big and comfortable. I loved their attention to the environment: they have a water bottle refiller (water AND soda), no slippers, which they claim are the biggest environmental waste in hotels, biodegradable paper cups, etc. Breakfast was ample, and thank you to the cheery and efficient breakfast server who always remembered what coffee we each prefer. The lobby is cosy and the receptionists were unfailingly helpful with all of our questions. We liked the distance to city center because the center was packed with holiday travellers and this was a much quieter spot. As mentioned in other reviews, busses take you straight to the city center in no time at all if you don't want to walk both ways.

We had problems with the wifi during our entire stay - for some reason, our phones skipped the sign in process so it didn't work. The person at the front desk got their IT person to help, but the problem returned once we left and came back to the hotel. I understand that this is a rare problem and happened to others once or twice before, but for us it was a (minor) headache.

We had the most amazing accommodation experience at Hotel David! The staff were incredibly polite and attentive, going above and beyond to make us feel welcomed. The hotel offers thoughtful perks like free snacks and drinks every day, and their complimentary happy hour, including prosecco, beer, and wine, was an absolute delight. The beautiful garden was a charming place to relax, adding to the overall peaceful vibe. Every detail of our stay was impeccable. If you're visiting Florence, I cannot recommend Hotel David enough—it was truly one of the best stays we've ever had! While it’s not right in the city center, it’s definitely worth the 15-minute walk, and there’s a convenient bus if you prefer not to walk. Highly recommend!

Hotel David may be the best hotel I’ve ever stayed in. Absolutely loved it here. The property is super secure and very charming, and the staff are so kind and helpful. They organised bus tickets and taxis for us, and were always happy to answer questions. The room was clean and comfortable, and the amenities were great, including free snacks, drinks, juice, and the wonderful happy hour every evening. The breakfast is incredible and so worth staying in for. It’s a great location, with several bus stops close by, and the centre of town only a short bus ride or a comfortable walk away. Loved it and can’t wait to stay again soon!

The funny photo of the reception people reflects the whole attitude of this lovely little hotel situated conveniently outside the noisy busy Old City. Everything is done to maximise our comfort and enjoyment from the multilingual staff, the excellent maps, the helpful advice, bus tickets, bottles of water in the room, free tea and coffee 24/7 and of course the Happy Hour. It was a shame to see guests abusing the hospitality by loading up trays of snacks and drinks to carry back to their rooms but the staff just smiled and shrugged. As they did at breakfast when certain guests loaded their one plate with eggs, bacon, fruit, croissants, donuts, cheese, cold meats and then left most of it.

That we weren’t able to avoid some of the greedy guests.

Everything about the hotel was lovely. The room was a nice size. It was clean and smelled fresh. The decor was warm and inviting. The staff was warm and friendly and even provided a complimentary bottle of prosecco for my birthday, which was lovely. Breakfast was provided and it was plentiful. Happy hour each evening was a nice way to unwind and relax from the day's activities. Overall we loved the stay and would definitely return.

The only issue was we placed the do not disturb sign on the door. We didn't need service since we were there for only two days, however, when we came back to the room, the sign was removed from outside and placed back inside the door. The room was tidied and some things were moved around. We truly expected the sign to be honored.

The hotel is wonderful!!! So cute and quaint but fully loaded and stocked with everything you might need, and whatever will make you feel at home there. The staff, especially Caterina, were sooo incredibly helpful and soooo friendly and pleasant! She made it so easy to find our way around Florence-- explained bus passes, showed us bus routes and stops, directions, etc. We walked into the city center each day and it took no time at all and was an easy and beautiful walk along the river--- cannot wait to visit Florence and the Hotel David again!

This place was absolutely wonderful. The staff were so welcoming and helpful and they assisted with everything we needed. The hotel has a happy hour where they offer free drinks and canapés on the terrace and it was so lovely. You have unlimited refills of still/ sparkling water and coffee and some free drinks from the bar. The breakfast was delicious - plenty of really good options and served on the terrace which was beautiful. Our room and bathroom was great and air con worked well in the heat. It was a great location - about 20 mins walk from the centre of the city or you can take the bus or a bike, there are plenty of great restaurants around and it is within walking distance of all major landmarks in the city. Reception will assist you with bus tickets / booking cabs or generally getting around the city if you need.

Absolutely nothing!

The hotel had the friendly feel of a large bed and breakfast with comfortable common areas and a garden with outdoor seating. Staff had excellent recommendations for dinner and helpful suggestions for local transportation. Breakfast was great (outdoor seating on a patio!), and the happy hour was a great way to connect with fellow tourists, many of whom were long-time repeat customers. If my wife and I return to Florence, Hotel David will be our first choice for lodging.

Our room had a bit of noise from the plumbing in the morning as guests above started waking up but was overwise very quiet.