So easy to come on the tram from the station. Easy walking distance to attractions. Warm welcome, Marco gave us a map and told us all of the places to visit.

No water, tea or coffee in our room, although there was a fridge. A notice in reception said that towels and sheets would be changed after 3 days, we were there for 5 and they weren’t. Our toiletries consisted of 2 bars of soap hardly bigger than a 50p piece and 3 small sachets of shampoo/body wash, which were not replaced. It just seemed rather mean. Quite noisy as the tram passed outside our room.

The hotel is about half an hour walk from the railway station and the riverside. However, it is very close to bus, tram and minibus stops. The room was big and clean. The bathroom was very small but useful. Our room had a view of a peaceful garden and it was nice to wake up in the morning with birds singing. The hotel owners were kind and gave us information about everything.

The furnishings were old and the hair dryer did not work efficiently. Breakfast was average in terms of variety and taste. I think the prices may be cheaper according to the service and facilities.

I have to begin saying that Marco and Daniela were so nice and attentive. They helped us with everything and were always happy to answer our questions. Our room was perfect for four people, super spacious. It was very clean and comfortable. The breakfast is really nice, you have lots of options to eat. The location of the hotel is great, ten minutes walking distance from the center. Supermarkets close by and many delicious bakeries. We found a parking 10 mins away by car, which was only 15$ per day, very convenient. I would definitely come back!

Marco and Manuella are such warm, welcoming hosts. They made us feel right at home from the moment we stepped into their lovely and very well run hotel. They went above and beyond to make our stay enjoyable and comfortable as we explored the city. They even filled our bottles with cold water and ice before we left each morning and gave wonderful advice on what to do and see. They provided u with a travel book to borrow and gave us a map to keep to help us navigate Florence. We can't thank them enough. They helped make our stay such a wonderful experience. The breakfast and coffee were fantastic, too. I We loved every morning, the fresh fruit salad and new Italian tart to enjoy!

Ww liked everything!

Fabulous location close to Academia & Duomo Very easy to reach from airport on tram which drops you 100 metres from hotel. Owners were lovely so helpful with advice on restaurants & attractions . Super breakfast each days lovely & fresh. A lift which was great for luggage . Very quiet area & good security for access to hotel/rooms . Very clean & smart bathrooms , hot water etc Very comfy bed . A/C which was a bonus in an older property . Excellent value for money for a city such as Florence .

Nothing it was super

Wonderfully kind, friendly and helpful owners/hosts. Perfect location, easy to walk to all the main tourist sites (15 minutes to Duomo) while still in a quiet area away from the crowds. We stayed in a large double room with a large, comfortable double bed, a lovely quaint balcony, and a well equipped ensuite bathroom with a walk-in shower. Our room and throughout the hotel was very clean. Good free wi-fi. Efficient air-conditioning. Breakfast was excellent with a great range of typical continental breakfast choices. We will definitely return!

A mini fridge in our room would have been welcome. Nevertheless, the hosts were kind enough to keep our bottle of cold water and carton of milk in the breakfast area fridge for us.

The breakfast was filling. There was yogurt with multiple flavors, croissants (chocolate and apricot filling), hard-boiled eggs, fruit (watermelon, canteloupe), cereal, bread plus toaster, muffins, some kind of pie and tart, ham/cheese/salami, and the espresso machine. The machine also had hot water for tea and hot chocolate. The croissants were so tasty and ham/cheese/salami on toast made for a nice breakfast. The staff were friendly and kind. They showed us how to use the espresso machine and filled up the food at breakfast even at 9am (breakfast is 7:30-9:30am). I was worried about not having enough food for a late breakfast but that was not a concern at all. The room has air conditioning that works well. The mini-fridge in the room also worked. I didn't leave my luggage at the hotel because the staff were going off on a holiday. However, they said that they usually let people leave their bags after checking out. I found a store my luggage locker site near the train station and was able to tightly fit three carry-on suitcases and a bag into a locker for 4 hours at 11 euros. Daily rate is about 18 euros.

There were a lot of stairs in the room since it was an old building. There were stairs to go up to the room. Stairs to go into the bathroom. Fortunately, Roberto was super nice and helped us carry our heavy luggage up the stairs and to the room.

The hospitality at this hotel was really wonderful. It is obvious that the proprietors care very much about the quality of experience for their guests, and it shows in details from the cleanliness of the room to the warm greetings when you come in. The location of this hotel is really great -- a quick walk to the center of Florence and the Duomo and also far enough to get away from the throngs of tourists. The pictures on the site are quite accurate, but didn't quite reflect how nice our bathroom was. It looked recently redone and felt new and fresh. Our ceilings were really high which made our room feel extra spacious. The breakfast was solid and had everything I would expect from a hotel breakfast. Something for everyone, and if something was running low, it was refreshed quickly. The chocolate cornettos (croissants) here were my kid's favorites of all the places we stayed.

Everything was great. No complaints at all.

The owners are so helpful. The hotel is on the second floor but she met us at the ground floor and helped us get our luggage upstairs via the lift. They offered us water asap as it was hot and we had walked from the train station. Check in was easy. The wife showed us all the important sites on the map and gave us it. They had a good breakfast with a variety of items. They got us a cab to the train station when we left. Very friendly people with good English skills.

It was a bit confusing with all the construction around the train station to figure out how to get to the hotel which is why we took a cab back to the train station when we left. That isn't the hotels fault though.

Hotel is wonderfully located for all Florence’s historical attractions, shops and restaurants. No more than 10-20 mins away on foot. We travelled in by train, also a very short distance away. We were wonderfully greeted by the family who couldn’t have done more to make us feel fantastically welcome and guide us to everything Florence has to offer. Breakfast is a real treat, tasty and plentiful with something for everyone. Our room was spacious, well air conditioned with a lovely Juliet balcony to the street.

Nothing, we had a perfect stay, with perfect hosts.