The hotel is absolutely new, stylish and modern. It was 100% remodeled in November of 2022. Breakfast spread is the best we have ever seen in Italy, an amazing selection of meats, fruit, juices, green salad, pastries, and many other options for only $10. Free sauna and hot tub till 7pm, teas, coffee, water in the room, fancy bathroom and shower, beautiful decorated and in the great location, only few minutes from main area but also located on the quiet street. Any requests have been answered by hotel personnel.

We didn't know that the pool was only seasonal, and that we had to pay a fee for a gym to use it.

My experience in this Hotel was amazing. I was soo exciting and happy in my stay. the Hotel is new . closed to train station and inside city center , and close to everything. 1- Reception staff are very kind, respectful, quick response. 2- Kitchen staff was so amazing people and so friendly, welcoming, highly and quick service. 3 - The room facilities: everything is new , comfortable, very clean, high technology, a lot of things inside room for free. no need to think that they miss something. everything perfect. 4- Washing machine so clean, new , easy to guest to use it. also all the stuff are ready to help you. 5- Breakfast, very delicious, many varieties, highly quantity, the stuff like working like Bees. highly service, elegant and gentle. also the same quality of services when we use the restaurant at night. prices for restaurant was very normal. 6 - there is fitness area, but I didn’t use because I didn’t like sport 😅 also there is SPA. everything organised. 7- Value of 💰 : it is very amazing price for this highly quality of services, location and facilities regarding my experience, I really advice to visit this hotel , for sure you will enjoy. Thank you .

everything is perfect, For future, I advice the management to thing about: making bigger SPA and indoor swimming pool. because the hotel so new and it worth to do it.

Lovely hotel in an absolutely amazing location. We chose this hotel because it was close to the key attractions and had car parking and it didn’t disappoint. For example it took about 10 minutes to walk to the Duomo. We loved that we were able to have room service as well one night when we got back late and didn’t have the energy to go out to dinner. If you are wanting to dine in the hotel restaurant I would suggest booking as it was fully booked one night when we tried to eat there. The beds were super comfy, the shower hot, and room was super clean. Staff were friendly and accommodating. Only consideration if you’re a light sleeper, ask for a room not facing the street as the trams can be quite noisy as they run by the hotel. Would highly recommend this hotel and would stay there again if in Florence.

Very clean and comfortable, everything we needed and liked the extra touches (nice toiletries, free water etc), bed was huge and comfy and loved the shower. Staff were friendly and helpful and the spa was nice although didn’t realise you had to book. Very good value for money for this time of year and would definitely recommend and stay again.

Not clear enough you have to book the spa for 45 mins and share with 2 others, hairdryer not working so had to ask for one which came quickly but had a short lead and no plug near a mirror. Room very light (could do with black out blinds etc). Left half used toiletries to use the next day and these were taken - seemed a little wasteful!

location a short walk from the city centre. breakfast good and didn't need to book as part of a deal. could choose each day for a reasonable price. bed very comfotable. Room fridge had lots of soft drinks as part of the price (free?). Staff were friendly and helpful with touristy information.

shower ran very hot and cool at times, I had to move out of the way until it returned to the right temperature. I reported this and it will hopefully be corrected for the next guest. Only had 2 small milk cartons , should have had some more in the fridge for those people who like a more milky coffee. only stairs leading into the hotel, should be a ramp for suitcases and a more obvious one for disabled people. Few cafe's nearby for cheaper eating.

Family of 4 traveling with 2 kids ages 7 and 11. We stayed in a quadruple room. We liked that each kid had a bed. The hotel looks new. We had access to a washer and dryer. We also reserved the spa one day and it was included with the hotel fee. Great location everything is within walking distance but in a quiet area away form the touristy traffic.

Traveling with kids sometimes is convenient to grab something quick to eat at the hotel in the mornings. Kids don't eat much for us paying the 20 euros for breakfast for each kid was a lot. We did not eat there.

The staff were helpful and we particularly like Daniel , our barman , who was very friendly, knowledgeable about the different drinks and made fantastic gin and tonics . The hotel is modern and clean and is in a quieter part of town. However, their soundproofing is of a poor standard and each night were disturbed by street noise , often waking us in the early hours of the morning . We stayed in a hotel in Rome that was right in the centre but had a very high standard of soundproofing . The hotel restaurant is very good and staff were very attentive. I would recommend the IQ hotel but strongly recommend asking for a room that does not overlook the street .

Whilst the hotel is very good in most respects, the soundproofing was sub- standard and we were bothered by street noise in early hours of the morning. Bed was too firm for our liking.

Clean, reasonably close to everything, quiet, $12 beautiful buffet breakfast, professional personnel everywhere, had its own restaurant that was nice, and had a small pool. Room was updated, bathroom was clean and new. Fridge was stocked daily with free non alcoholic drinks, some snacks, and water. It was a very nice touch. Coffee/tea pot in room with packaged biscuits to start your day simply if you wished. Reception team was super helpful, they even helped me retrieve my knitting after I left it behind in the taxi upon arrival! These people are kind! They gave us recommendations and I felt like I actually had help in Florence if I needed it. Would highly recommend a stay here. Found an excellent restaurant nearby—about 8 minute walk from the hotel and close to Galleria de Academia. L’Osteria Dell’Ok Via dei Servi 97 50122 Florence Italy Ask for Jurgen (pronounced Urigan).Our waiter was so fun, professional, and loved taking care of us. https://maps.apple.com/?address=Via%20dei%20Servi%2097,%2050122%20Florence,%20Italy&auid=16190522690485781220&ll=43.776096,11.260041&lsp=9902&q=L'Osteria%20dell'Ok&t=m Excellent food and presentation—and not overpriced.

Only complaint would be the water while in the shower didn’t stay a consistent temperature. Not super drastic but it cooled on and off. Would still stay there again.

We really liked this hotel. It was clean and our room had a big terrace. The breakfast was very very good with different options. The spa and pool was good. Also we enjoyed the conversation with very friendly staff. And we were happy and surprised to see they had a finnish bidet in addition to the common one. The food in restaurant was also recommended. We enjoyed our stay.

We had a bit difficulty with heating system. It became suddenly cold or over warm in night and it was a bit complicated for us to handle it with no guide.

our room was lovely with a huge beautiful terrace. Very unexpected and everything is beautifully decorated with sleek modern decor and sparkling bathrooms and amenities. we could see the pool area below our Terrace view and it looked amazing as well, but was still not quite warm enough to use it. This is a top-notch hotel with everything you could possibly want along with great staff and you can't beat the location. we did have the front desk call us a taxi for many of our visits to attractions and it was there within five minutes.

I think the breakfast should've been included with our room rate. Most of the hotels where we stayed it was included, and all our breakfasts at orher hotels were fantastic. The breakfast here was quite good as well, but very expensive for a self-serve buffet bar.