The room was comfortable and had a large bathroom. Good location and fantastic breakfast. Best breakfast we have had at a hotel. Very pleasant and professional staff. We liked how quiet the room was as well. You can walk to the main museums but there are no restaurants or bars in the area, which is a bit of a drag.

We could not get our room key to lock the door even though after asking more than once someone showed us how to use it. We thought that might be a bit better and more user friendly.

The room is huge with high ceilings, two mini-dressing rooms. Breakfast is good and tasty. The staff is very nice and pleasant, they explained how to enter the ZTL zone correctly and how to get to the garage, there was also a pleasant female waiter at breakfast. The hotel is within walking distance from the historical center, on the road on one street is the Accademia Gallery (museum with David), and then the street reaches the Сathedral.

New tram tracks are being built on the street in front of the hotel, so it's a little noisy in the morning, but the construction won't last long. And I want to note that you can wait a long time for the elevator to get to the upper floors (for those who find it difficult to climb on foot) There are no other significant shortcomings.

The room was very spacious and modern, stylish ! The staff were super friendly and helpful with our queries and taxi bookings. The breakfast was wonderful. We left early in a day for our tour and the staff were kind enough provide packed breakfast to carry. Location is great and close the Accademia Museum ! Good value for money and highly recommended.

The room was spacious and well lit up. The breakfast area was very cozy and very nicely decorated for Christmas. Didn't get time to try full breakfast (only had coffee), but they were always welcoming even before the breakfast time. The place also has friendly staff. They also let us check-in early and had the room ready at our special request since we arrived before 12pm.

The shower area has no separation or curtain to avoid the water spillage. Also, the staff put the towels on the bidet which is not a very hygienic way of cleaning up the room. It was very very difficult to reach the place from the train station due to some construction work going on almost everywhere in the city. Also, the place seemed slightly expensive.

Breakfast was excellent, with a lot of selection. The staff were very accommodating. The bed was extremely comfortable. The location for the return tram to the airport could not have been better (opposite the hotel).

The lift was a bit awkward and broke down on the last day of our stay, though that was hardly the hotel's fault. The room was not exactly spacious.

- the location of the hotel is very good, only a few minutes walk to the most important places in Firenze, but still in a silent street - parking very close to the Hotel 3 min to walk - rooms are big, beautiful and very clean - staff is very friendly and helpfull - breakfast is ok - very good price / quality ratio

- parking fee was very high, around euro 40 per night and if u are picking up the car after 24 hours, they are charging euro 5 per hour…………

Highly positive experience! The staff was friendly and helpful and the facilities were clean and kept up. The room was nice and features a nice patio with a view of the Duomo. Breakfast was delicious every morning. A quick walk to all the highlights and in a safe location. We’d definitely stay here again!

Nothing

I liked the decore and design of the hotel/our room. It was clean, and the staff were amazing and always happy to help! May it be picking a restaurant or ordering a taxi for you. The breakfast that was included was great! It had a little bit of everything for everyone and was fresh. First stop on our vacation, and it was a great pick!

The AC in our room wasn't working, and so it felt super humid in our room. Especially when we had showers. We often had the balcony door open to help let the steam out. We only stayed for 2 days, so it really did bother us, but I could see it bothering some people. If this happens to you, just ask the hotel to see if they can fix it - they would have been receptive to it.

The people running Hotel De La Pace were amazing. It is a family run hotel and everyone at the front desk and bar area was super helpful at all hours. There is someone around 24 hours and they're the most helpful hotel folks I have ever met. Florence was very busy when I was visiting and my trip was hectic, but they always helped, found me a cab and solved any problem I had. Very grateful for their kindness. I love the area the hotel is in as well and the centre was a short walk away while this area was not over run by tourists and more peaceful. The hotel was clean and comfortable, I felt safe and well taken care of here.

Lovely hotel, full of character. Staff were fantastic, polite and friendly. One of our party has coeliac disease and the staff were only too happy to help with breakfast items. Great location as well.

The only thing lacking was tea and coffee facilities in the room.