We stayed on the ground floor flat with access to a garden terrace, which we used to rest after our long walks in the city. Although located on a very busy street, the windows were so well insulated and the flat was very quiet and peaceful. The flat was spacious, very minimally and tastefully decorated. The kitchen had everything we needed. It's located 20min walking distance from Duomo, sufficiently away from the heavy touristic area which was a good contrast for us. It's also 2min walking distance from Fancy Pasticceria which offers great coffee and the best buttery, flakey croissant and pain au chocolates in town. We felt very lucky for easy access to this little gem. Access to the flat was seamless with the help of the staff. I wouldn't think to stay anywhere else for my next stay in Florence.

Apartment room 14 was incredible and great value for money! The decor and high ceilings made it feel super luxurious and spacious. The super king bed was really comfortable with a choice of a firmer and softer pillow. The bathroom toiletries were high end shower gels/ shampoos which was an excellent touch. We had a great little caffè close by for morning coffees/ pastries to start the day! The walk into town was refreshing to do and we chose to do this every day (roughly 15/20min); there is a bus stop a 2 minute walk away to get the bus down aswell. Overall, an incredible stay and would highly recommend to others wishing to visit Florence!

Absolutely nothing!

Very spacious and nicely designed

We were told the air conditioning couldn’t be switched on and used in May. It was hot and we struggled to sleep without being able to use it.

The location was a little further from the CBD but this was a pretty drawcard for the building: grand and bespoke. Interiors modern and styled to suit the area. It was beautiful! A huge apartment with towering ceilings which made it feels even bigger, while also cosy and like we were at home rather than another hotel room on holiday. The robes and slippers were a lovely touch, while toiletries etc were luxurious. The host, Valentina was very helpful and went above and beyond to assist us and communicate before and after we left.

While we knew the distances etc, it was a little further from main attractions than we had thought. This was only an issue because during our stay, the Tramlines were out and road works caused a bunch of detours.

We were blown away by how wonderful the apartment we rented. Not only was it clean & comfortable, it was very spacious and nicely decorated. Although the kitchen did not come with amenities such as oil, salt and pepper, it did offer the appropriate dishware & utensils to make a homemade meal. Our bed was very comfortable. Given the heatwave occurring during our visit, we appreciated the AC. Easy check in/out. Great neighborhood location that is walking distance to grocery stores, restaurants and cafes. It's about a 30 minute walk to the tourist section of town. The apartment complex is located on a major street but the apartment itself was soundproofed. The back patio was an added bonus.

The wifi kept dropping out during our four day stay.

The whole family agreeid that this appartament was the best one between the places that we stayed while visiting Italy. It's spacious, luxurious, and clean! Bedsheets and pillows need seperate mention, cause they were the ones that a person would wish to have at there own home. Kitchen is soo cool, with delicious coffee, and water that is included. Location is very close to sightseeing, and also quiet. Staff is very helpfull, and polite, and full of smiles. Although it was raining in florence non stop, our appartament made our stay still cozy and homy Thank you!

Everything was perfect

We stayed in a large ground floor modern apartment in a lovely older building. The apartment had a living room, hall to the kitchen, bedroom with large ensuite bathroom. The bonus was the secluded garden for this apartment. Everything was modern, understated, clean and comfortable. Very quiet even though it was beside a main road. Entry was by passcode on main door and room door. There were many options for buses very close by. Just a lovely place.

The location was a wee bit lacking decent cafes for a last beer or coffee at night, but was just 15-20 minute walk to the centre of Florence. .

The property was a breath of fresh air for a group of spoiled Americans! It was spacious, clean with air conditioning. If you’re looking to be a little bit away from the city center but with beautiful amenities, this is the place for you. Staff was very nice and accommodating also

Nothing

This apartment exceeded our expectations in size. Honestly bigger than my home! Three air conditioners, beautiful private outside courtyard, two TVs, great kitchen facilities - it was a fabulous place for our 3 nights in Florence which included my daughter’s birthday.

We had ants on the floor and they even got in the bed at one point. We had a lot of issues with the key code to our apartment - always took several times to work. And on our last night, our toilet started flushing and we couldn’t get it to stop! It went for HOURS! With no phone (only data) we couldn’t contact the after hours number. So we got hardly any sleep.

This hotel apartment is simply perfect, spacious, clean, comfortable, perfect location just 15 mins walk away from city center crowds, amazing shower with strong pressure, beautiful private garden in the back and inside you will find anything you need from luxury toiletries to bathrobes, perfect place in Firenze will definitely go back there when traveling there!

Nothing in particular, just as a suggestion if possible would add a washing machine and there were few very small ants in kitchen and bathroom but nothing major that can take the perfection of this place away, highly recommended!