For the price I paid, the room they gave me was a lot bigger than the usual rooms you can find in Florence. Plus, a 24-reception was very convenient. Moreover, they had a well-functioning AC and elevators. In total, the hotel exceeded expectations.

Nothing really. Everything went well for this trip.

The structure is simple, and a bit vintage. It has loads of rooms and every room has the right and sufficient elements: comfy beds, clean bathroom, enough space for clothes in the wardrobes, a functional and smart TV, and efficient climate control. Breakfast is not so tasty: you’ll find supermarket food and not so fresh anyway. If you are in a hurry with appointments it’s okay, simple and fast, but if you want to taste italian-breakfast food that’s not what you’re looking for, and you better go in the city centre.

In the hotel the showers are too small for tall people, then the breakfast at the hotel is not too tasty.

The ease of check-in, the quiet room with a working beverages-only mini-fridge, the helpful staff with very good English. The location is an easy bus ride from the train station, and removed from the center city bustle. The facility is well-maintained and attractive, with a back garden area, spacious stairs, and two elevators.

The electrical system in the room was eccentric. Only one outlet was consistently working to charge two cell phones, a laptop, and hearing aids.

Very good comfortable and clean room, polite and friendly staff, convenient location, free parking.I like staing there much. Highly recommend

You can park in front of the hotel for free on the street. The hotel is pretty far but still within the walkable distance from the old-town, we walked there in a bout 20-25 minutes without any public transportation. The location felt comfy and safe, there are a few good cafes around it.

Great check-in and check out. Friendly and helpful staff. Clean. The decor in the room was a bit like a step back in time - curtains, bedding and upholstery all in the same red patterned fabric - I liked it. Good location, a 20 min walk to Saint Lorenzo Piazza

It would of been nice to have a kettle in the room.

The best attribute is the staff Professional friendly resolve issues quickly and extremely helpful

I thought it could have used a bit of a face lift but that is because I am thinking for something to say

I had a balcony on the 6th floor which was one of the taller buildings in the area therefor I has a nice view of the area. It is considered further away from the train station (about 25-30 minute walk) near the Piazza Della Liberta (which had a flea market on the weekend surprise!). But all in all close to the city centre and a quaint restaurant, Anitca Trattoria da tito which I enjoyed very much. Exploring the area/ visting museums was convenients and the place was also well cleaned daily.

Staff were very helpful and friendly, breakfast was satisfactory, room was clean and well-maintained. Location was just about a twenty-minute walk from the main tourist areas: accessible without being noisy.

Staff was unable to help me arrange for special activities: hiring a car and driver, finding a facility for horseback riding. I think they tried their best but were just unaccustomed to filling special requests.

Cheap and clean, tv is smart tv, and i could stream shows to it from my phone.

A/C is very loud, had to use earplugs every night