Charming family owned and operated hotel in a great location - rooms have recently been completely renovated and are like new (many have great views over Florence), located at Plaza della Liberta with many shops and a wide range of great restaurants nearby and trams to the Centre outside the front door. I am disabled and the staff are a great help as they are to all guests - I have stayed here many times and regard it as my home in Florence. I cannot recommend it highly enough - it is away from the main tourist traffic but is easy to get to wherever you may want to go.

My room was of a decent size, with plenty of spaces (drawers etc.) to put my clothes and other articles. The bathroom was fine and adequate. There was a mini-fridge in the room, which I found useful, also a table and chair where I could sit and write. The hotel staff were very kind and helpful. The location is rather far out from the city centre, right at the end of Via Cavour, but I didn’t mind that, and there is a regular and efficient bus service (No. 11) between Via Fra Bartolommeo, just off Viale Matteotti round the corner to the right, and the central station, Firenze SMN. Round the corner to the left, under the arches in Piazza della Libertà, there is a superb bar called Caffè Lietta, where I was able to have breakfast every morning (except on Sunday): they do delicious cornettti and wonderful cappuccini.

Nothing. I have no complaints.

The room was super clean and beds were comfortable

Do not expect a hotel. I had a fright when we arrived as you enter the supposed hotel through the entrance of an old Palazzo. You find a very old small elevator which takes you to the third floor. Once you enter you find a long corridor with rooms along. However. We had a big room with an AC, a refrigerator, big private bathroom and was super clean. We always look for clean hotels with room commodities. Nevertheless, the elevator was a bit bizarre.

The room was clean and the location itself is ideal. The bed is super comfortable, there's air conditioning and the room was completely dark at night. The hotel is close to the city centre and to nice restaurants. It's a very dog-friendly place with lovely staff and they even switched back to Italian so I could improve my Italian. Grazie mille e a presto!

Nothing. However, a few tips for travelers: Currently, there's a lot of construction work going on so it's not quite as straightforward to get there as it normally would be but that's not the hotel's fault. Careful if you have a lot of luggage: The lift is tiny (possibly the tiniest I've ever seen) and the hotel is on the 3rd floor of the building.

Very understanding welcoming staff, they changed our room immediately when we had a little inconvenience. Room is clean, perfect place to stay for a short trip in Florence. Wonderful location, close to everything. I don’t think you will find better place for the money you pay, so I recommended 👌🏻🇮🇹❤️

The receptionist was very kind and funny, literally the kindest man i’ve ever met😭. it’s the classic hotel you’d book if you have in mind to only get in the hotel at the end of the day just to sleep, but if you use it for this purpose it’s very good.

the shower would fill up very easily and sometimes there would be water all over the bathroom floor

staff was friendly

the coordinates were wrong. my gps put me a kilometre away. The numbers on the street were confusing ( two sets of numbers ,new and old) I asked several times and got directions going both ways 🤔 Finally a nice young man told me that it was at the next plaza, finding the door was difficult. stairs up to the one person elevator. once inside it was ok. You have to buy your water from the machine.

The location is great, a bit away from the big tourist area but still within easy walking distance. The old, tiny elevator is adorable. The staff is friendly and its clean. For a two star hotel: nothing to complain about.

The shower pretty small

I had everything I needed for my short stay in Florence. It's not luxurious, but it's comfortable enough. Good location. Kind staff.

No complaints, it met my expectations.

Charming hotel and staff

The address listed on the booking.com and Apple Maps is actually the wrong address. You have to check Google maps to get the correct one!