The room with its terrace was lovely and Angelica was very kind and helpful. Whatever questions we asked, Angelica answered and she made our stay stress-free. While there I twisted my ankle quite badly and had to leave early because walking was so difficult. Angelica could not have been kinder. Because of my ankle we visited some places closer to the B&B than we had planned and I am really glad we did - fewer crowds.

We were probably a bit further out than I expected, but actually, the walk to and from the places we wanted to visit was fine. I was a bit concerned about Angelica not being on site all the time, but she was always reachable by phone/text, so it wasn't an issue. I would say to anyone, though - watch those paving stones! That's how I injured my ankle

Great location, easy to find from the Santa Maria Novella station, just a 15 mins walk. Huge room with high ceilings and big beautiful windows with a view to the stunning Orthodox church next door. The terrace was massive and a great place to sit as the sun is setting with a drink and watch the bats take flight.

The shower was tiny and a little difficult to move in but the bathroom was big. The fridge was also very tiny and on the floor so not as accessible as other accommodation we stayed in.

Location a little apart from the touristed city centre. Felt safe to walk around. Room was very nice and big with everything needed. Cleaning was excellent, the room was cleaned every day. Nice and big terrace. I didn't have time to have breakfast but this was offered as room service, very nice. The host Angelica responded very fast on What's app.

The road was very noisy, it was difficult to sleep, and when opening the windows, the noise was overwhelming. Check in procedure a bit tricky since this has to be done remotely, but with instructions from the host on What's app, this was ok.

The apartment was beautiful, as was the terrace area. It was great to have an elevator for the luggage, though we had to get it up some stairs initially. We found a fabulous pizzeria where I had the best pizza ever - Penta Bistrot. It was a bit of a walk but well worth it. We walked to the old part of town early in the morning, which was lovely. By the end of the day we were worn out and found a bus from the old part of town that stopped right in front of the door. Perfect (though the bus ride was pretty wild - you had to hang on tight). So the location was good, and the bed was comfortable.

The only thing we would have liked would have been the option to make a cup of tea or coffee in the afternoon so we could relax on the terrace after a long day out. Even if it was in a communal area.

Clean room, short distance (around 15 minutes) from railway station. Good host who explained all details for our late arrival

The rooms are facing towards quite a big street with traffic, so you just need to be prepared that it won’t be quiet even with closed windows. We indicated during booking that we need 2 separate beds, but additional bad at the room wasn’t prepared. Since we arrived very late, there already was no possibility to ask about it. It didn’t spoil anything, but still.

Great value for the price! The girl working the desk was super helpful and kind! We were able to check-in a little early and also leave our bags after checkout for a little bit. Terrace was nice and I wish we had had time to use it more! Easy 15 minute walk from the tourist stuff which made it far enough out to not feel like you were constantly in all the hassle.

Nothing :)

The location was excellent, very close to the cultural center but relatively far from the touristic frenzy of Florence. The room was quite spacious and clean with a big balcony and bright.

The breakfast that was an additional service was quite poor, although the location where you have it is very nice. But there are plenty of places in Florence were you can have a full breakfast, so it wasn't that big of a deal for me.

The host was amazing and so helpful. Having had breakfast there was a pleasant experience since there is a very large terrace that accommodates a dozen tables (with plenty of sun). The room was beautifully clean. Very, very recommended. The bed there was so comfy, and I had a great sleep.

There isn't much of anything to be negative about in this urban niche.

Very spacious room, beautifully done up. We spent two non-consecutive nights in Il Sorriso. Our host Angelica graciously upgraded us to a large room with terrace and a lovely view. The location is good, two tram stops from the main train stop. Very convenient location. Lovely B&B. Will definitely recommend.

Not many restaurants on the street… they are a 10 minute walk away. But not an issue as Florence is such a beautiful place to walk around.

The property’s location is excellent. A 15-20 min walk to the Duomo through a lovey and very safe neighbourhood. Close to restaurants and cafes. The room was extremely clean and cozy, I had a good rest after exploring Florence. Angelica was very nice and promptly responded to my request as I had asked for an extra blanket. I absolutely recommend Il Sorriso to everyone visiting Florence🫶🏼