The location was excellent and within a couple blocks walking distance from train station and many restaurants. It was about a 10 minute walk to Academia and Uffizi. The room was large with painted ceilings. It looked exactly like the reservation image. Very quiet. Very secure with iron door and then an iron gate that is the entrance to the B&B. The proprietor was kind and friendly and his dry wit made me laugh. I will always remember his voice and how beautiful he made my name sound. This place is part of an old palazzo. There are two B&B connected and our room was on the 2nd floor past the beautiful interior garden. There's a key to get into the 2nd floor once off the lift and then a separate key for our room. We got a bit lost our first day there. To get to the check-in and breakfast it is in the first half before the interior garden with an elevator to the 2nd floor. The breakfast had a variety of choices:. Croisants, fruit, cereal, yogurt, hard boil egg, meats and cheese tray, hot chocolate, coffee, juice. It was an Europeon buffet not an American with bacon & eggs. It was a lovely breakfast and quite filling. The staff called for our airport taxi which was there immediately at 7:30 am on our day of departure. They also allowed us access to the buffet which was very considerate since the hours are 8 to 10. If you're interested in a Florence experience this palazzo is a reasonable priced choice in a great location.

I have nothing negative to say, except if you're one who wants a TV, the TV was very small with no English station. We were ok with this as we were not in Florence to watch TV. We went to Florence at a time which was suppose to be the beginning of the off season. October 1. There were soo many tourist it was crazy crowded. Our taxi driver said in the 12 years he has been a driver he has never seen it so busy.

The location was ideal for our needs since we traveled by train and did not have a car. It was a short distance walk from the train station and a short distance walk to all the sites and museums that we visitied during our stay in Florence. The staff accommodated part of our family checking in early and stayed late to check in part of our group that arrived past the check in time due to train delay. They provided excellent recommendations for near by restaurants. They also held our bags after our check out so we could do some final touring and shopping before heading to the train station for the next leg of our holiday.

There really is nothing I can say regarding anything we did not like about our stay.

Fabulous location in the heart of Florence, just a few minutes walk to the most popular attractions. The room was large and gorgeous, like a trip back in time with Renaissance murals on the walls and ceiling, yet all the modern amenities are provided. Breakfast was ample and delicious. The perfect place to stay in Florence!

The corner shower is pretty small - but understandably so when you stay in an historic building.

My sister and I loved staying here! It was a quaint and quiet B&B, very charming. Staff was great (they all spoke English and check-in was easy), breakfast was a simple continental but very good and they made fresh cappuccinos on request. Mostly we loved the location - we were within a 15 min walking distance of everything, and many sights were less than a 10 min walk!

I took off 1 point for the bed. It wasn't the most comfortable and the duvet was light, so we were chilly at night - even with the air off. Also, the view from the window was just "meh".

The room was absolutely massive. We weren't quite sure what to expect but when we walked in we thought that they messed up and upgraded our room. The breakfast was amazing with lots of options. The location was very nice as well, about a 10 minute walk to the train station and maybe a 15 minute walk to all the other main tourist locations in Florence.

It was a bit confusing to figure out how to get into the hotel at first. The hotel is on the 2nd floor and a housekeeper helped buzz us in. There were also a lot of steps to get into your room. A key fab let you through the main door and metal gate. Then you got a key to let you into the main hotel door. And then you got another key for your own room. The multiple layers of security was nice but was a bit confusing at first.

I loved my stay here. The rooms were big and spacious, bathrooms also spacious with lovely toiletries provided. The staff were amazing and helped me store my luggage for a few hours before check-in. There was some noise in the rooms from the reception area and the street but nothing too bothersome. I did wear earplugs to sleep as I'm a very light sleeper. I highly recommend this residence.

Noise from reception/breakfast room but this is unable to be helped due to the location of the rooms.

So traditional place and room. Room is so antic and we like about room. So big place. Around hotel, there are market, restaurants and place for visiting.

Because this place is old, so first it's hard to find the reception(entrance and floor)

Everything was perfect. From the moment we arrived, to the last minute. The room is very, very great. The staff is so lovely that makes you feel special. We also enjoyed the relaxed breakfast, with a good variety of fruits, bread, cheese and yogurt. And what an amazing cappuccino! The location is even better, 10 min walk to Ufizzi, Arno River, Accademia, Baptistery and Ponte Vecchio. 150% recommended 👌 we hope to come back one day!

I wish I could have stayed longer! Nothing that I could remember.

It’s so close to everything!! We were able to see whole Firenze in 4 days. The staff was so gentle and helpful. The breakfast was really good.

The staff, accommodations, and location were outstanding!

I would not consider this at all a “downside” but due to the older building, the doors are thin and you can hear into the hallway (and vice versa). The shower was very small.