The staff were very friendly and helpful. It is very well kept and clean.The breakfast was a nice selection of bread, pastries, meats, cheeses, tea,coffee boiled eggs, oats nuts, and seads. Great a great location near the ferry, train stations, shops, restaurants and cable car. We arrived past check-in time but were able to access our room easily with instructions that were given prior to arrival.

The matress in our room was firm. So, it wasn't very comfortable being a side sleeper. A mattress topper would make it a more comfortable bed. The bed was also around 160×180 so not the biggest of double beds

The hotel was very comfortable and clean. The staff were really helpful and went out of their way to make sure we had everything we needed. Breakfast was excellent with a really good selection. The location was so convenient just opposite the ferry terminal and the train station. The Lungolago for an evening promenade and a selection of bars and restaurants was just across the road. We had a view of the lake from our room and balcony. We found the hotel to he an excellent base for exploring the area.

Wonderful hotel in the small town of Laveno. Ideally located in the town centre, close to all facilities (train station, restaurants, gelato bar, supermarket, shops, lago Maggiore). Most rooms have a little balcony with view on the lake which is superb to enjoy a good glass off wine. The hotel interior is modern, of good quality with taste. The staff is lovely a real pleasure to interact with, they will do their utmost best to make your stay enjoyable. Breakfast is what it should be, not excessive but has a decent variety and above all of excellent quality. Definitely a good choice, we did not regret it one bit

Not really something, perhaps the pillows but that is a personal preference.

Excellent location. Handy (<100m) to ferry, train and bus. Many restaurants close by. Nice breakfast. Staff friendly and helpful. We needed a late check in which was accommodated without fuss. Good lake view from the front rooms and it has a lift. It's summer so it was pretty hot on the balcony but the air-conditioning worked well.

The hotel location is good and just opposite of the train station and ferry port.The service is good and the receptionists are friendly and helpful. The breakfast is delicious and lots of choice. The room and and the bed are comfort.There is big supermarket Coop is 2 minutes away from hotel, surrounding there are many restaurants and shops.

Have been here before. We like the location of this family-run hotel close to the lake, the fact that the hotel is quiet, modern and efficient. Not a big room but enough for a short stay. Good breakfast, not overdone. Wifi works very well. Price/quality is good.

Nothing in particular. Maybe the elevator could work a bit smoother.

Location is great, a few steps from the lake and the ferry to Intra/Verbania. The nice little balconies with a table and chairs are just great to watch the sunset over the lake. The place has just been renovated; comfortable room and bathroom. Tea maker in room. Good breakfast with excellent Italian croissants. Staff is enthusiastic and really wanted to make our stay a success.

Wifi was a bit spotty in our room - hotel management told us they will fix this in the coming days (as part of fine-tuning after the hotel renovation) so we are confident that this won't be a problem in the future.

Great family-run hotel right in the heart of Laveno. Across the road from Laveno-Mombello Lago station, and only 5 minutes walk to the other train station Laveno-Mombello. Ferries to Intra depart and arrive within 100m of the hotel. COOP supermarket again across the road. Excellent breakfast, friendly staff. Would recommend to anyone staying in the Maggiore region.

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I was expecting a more motel feel based on price. But this place exceeded my expectations. I heard they recently renovated so maybe that’s part of the reason. Location is perfect. Across the street from train. Breakfast was good. And service/ people were kind. Room was a bit small compared to other hotel rooms but perfect for my husband and I.

No iron in room. BUT front desk went out of their way to find me from somewhere else. Thank you!

This hotel is exactly what a modern Italian hotel should be. Small, modern, comfortable with nice staff. Perfect location one minute from the station and 2 minutes from the ferry. I fell in love with this hotel and this amazing place.

Possibility to borrow a quality bike and Nordic walking poles.