I was welcomed by a lovely lady in the afternoon after my train trip from Firenze to Milano. Smiley, welcoming and helpful! She proposed restaurants in the area and helped my find self-service laundromat! In return I got her a tiramisu. In the morning I met the morning shift crew. They were also warm and welcome but my favourite was the cleaning lady! She was such a nice person, and it almost felt like she was family. On the last day, I didn't run into her to inform her that I didn't need room cleaning so I happen to run into her around 12pm, I went to my room because I forgot my backpack, and so I gave her an ice-cream! It's honestly the first time I've felt well-served to give back such a positive attitude. I hope to see you again.

I enjoyed a big room .Very spacious .Had 1 large double bed and a single bed. A big window facing main road but had view obstructed fully as work was being carried out on the building's facade .The location close to central station. I did not buy the breakfast option. Very good lighting and lots of TV stations in italian only.

The shower spout in the shower cubicle was very high up. There was no hand shower available. Very disappointing as whoever gets a shower does'nt always need to wet the hair. I wonder how this issue does not come in mind by the owners of the hotel.

The demo hotel was excellent place for me and my girlfriend to stay and enjoy Milan , the hotel had everything we needed at a cost of value for money a first class stay at a price I could afford in Milan , with good breakfast and comfortable room , and good location near transport in Milan , to travel to other places with bus or metrol, staff at demo hotel are wonderful on day shift and night shift , helpful as well , hotel is 24 hours with staff at desk , good for coming home late after a day exploring Milan , it's second time I've stayed at this hotel , I'm very pleased with demo hotel , holidays are not cheap can be expensive , demo gave me a excellent service and good breakfast , it's a good location , close to Milano centrale train station and also bus stops and local eating places and food shops , made my holiday better and easy

Well the shower was just head shower above , but there were other ways to wash as well in bathroom which came in handy , if you didn't want a complete wash , overall I'm happy with everything in bathroom at demo hotel

The staff service is excellent. Amenities are fair and worth it. Very strategic and accessible to all city destinations and cultural, food and shopping places to be visited in Zurich.

It’s more of the guest side, inconsiderate of silence which should be the primera codigo in such places. Also the place must be widened, where bags are opened, sorted, when guest are trying to access something. The chairs in the lounge needs upgrading (but keep it minimalist).

I liked everything, the location is very close to the metro and the station - 5 minutes maximum. If you're hungry and suddenly can't go far, you can order a pizza and a cappuccino at the Turkish restaurant next door for €8 or less. There is a small shop next door, the staff is nice.

A very small bathroom, a fat person can't enter and wash, I squeezed my stomach and entered like that 😁 its area was not 1 meter. The breakfast was not enough, if you can't fix the bath, maybe you can fix the breakfast at least, with love ❤️

The staff was very kind, helpfull, they even let us leave the luggage for a whole day, and stick in the hotel for an hour plus. The location is exellent. 50 m walk from Milano central station. 10 minutes metro ride to center, 40 minutes by walking. Carrefour express 30 m from the hotel and small markets that work until 02:00 AM ( cash only) The room was clean. Cleaning ladies changed towels everyday and cleaned also.

The building was renovating, so there was a lot of noise in the morning. Also the walls were very thin so you can hear people in the room next to you. Small rooms. Wish there was a bit more space.

The staff was kind. The location is good. Close to the train station, metro with direct line to the city center and to the bus towards the airport.

Our room was in the second building. You had to cross the garden to get there and the elevator was up, so you still had to carry your luggage 3-4 stairs up. There is no luggage room as indicated, you leave your luggage under the stairs next to the lobby. So its an open space, everyone can pass by.

-The stuff -Location , very close to the metro station(3-4 min), nearby: restaurants , mini market , buses for airport shuffle(3-4 minutes walking for Malpensa buses and 6-8 minutes walking for Bergamo bus station), "parking" for bicicles , taxi - we liked the breakfast , I think it's enough and various for a couple days trip - cheap ( if you want a luxurious hotel, pay for that 😅 ) - comfortable beds - it was clean

-

Staff were so helpful, answered all my queries..ie. which buses to catch, where to find the bus stop. All the staff made me feel very welcome and nothing was too much trouble. Always greeted me with a smile..and very courteous ..all that l would ask if a hotel. Range of food for the breakfast was wonderful..thank you for a lovely stay.

Everything was perfect

Really convenient for access to either busses or trains to Malpensa or elsewhere. Also very close to the Mercato Centrale which gives excellent eating choices. Very friendly and helpful staff and good typical Italian breakfast.

Minor detail: the lift is very ancient and claustraphobic!